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“Big, Clean,and Good Location”

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Comfort Suites Amish Country
Ranked #14 of 39 Hotels in Lancaster
Certificate of Excellence
Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Big, Clean,and Good Location”
Reviewed March 27, 2013

My Mom and my daughter went to this hotel for a school trip. The front desk lady Gale was so nice and Welcoming. The Room was so Clean and Huge the location was in a great place. The Beds were so comfy the breakfast was so good and they even made waffles for you. Nothing bad about this hotel.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSLancaster, General Manager at Comfort Suites Amish Country, responded to this review, March 30, 2013
Thank-you for taking the time in sharing your experience @ Comfort Suites Amish Country. As you said we are very fortunate to have a great location. It's a pleasure to know you enjoyed the friendliness of our staff member Gale,the cleanliness of your room and the waffles at breakfast Hope to service you and your family in the future. John Esbenshade General Manager
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496 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Maryland
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 22, 2013

Let me start by saying I really and truly did LOVE 98% of my stay here. The front desk clerk, Kim, was so welcoming and funny. The cookies in the lobby were delicious. The breakfast attendant was the best ever and would personally make a waffle for you and bring it to your table. The rooms were gigantic and so clean. The beds were ridiculously comfy.

Here's where I had a problem.... the noise kept me up for hours, even though I brought my sound machine and had it turned all the way up. Not only could I HEAR people closing doors and walking around above me, I could FEEL the doors closing since they're such heavy doors. My room was also right next to the elevator, so I could hear the bell every time the elevator stopped at my floor. There was a volleyball tournament going on the weekend I was there, so perhaps the abundance of teenagers in the hotel led to the outrageous noise level. To be fair, I did not say anything to the front desk, so I have no idea if they would have offered to move me to the top floor, which could possibly have helped.

Room Tip: Room 220 is right next to the elevator, so you may not want to stay in this room if noise level is i...
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FourInMaryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSLancaster, General Manager at Comfort Suites Amish Country, responded to this review, March 23, 2013
Thank-you for the kind comments on our front desk staff @ Comfort Suites Amish Country. We appreciate you taking the time in letting us know you enjoyed our comfortable beds and the breakfast area. We are sorry it was noisy during your stay as you were right we had several volley ball teams staying with us and for the most part they were well-behaved, but loud in the hallways when they returned from there games. We will work on correcting this problem in the future. John Esbenshade General Manager
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Brick, New Jersey
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 14, 2013

We stayed overnight to attend a show at the American Music Theater. The hotel was pleasantly decorated, room was spacious and clean and staff friendly. The modest price included a nice breakfast. The hotel was nicely set back from the very busy highway. Even though our room faced the road it was very quiet and quiet. We were able to leave our car parked and easily walk to an assortment of resturants, AMT and outlets.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank motherearth54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSLancaster, General Manager at Comfort Suites Amish Country, responded to this review, March 16, 2013
Thank-you very much for taking the time to tell us about your experience @ Comfort Suites Amish Country. It's a pleasure to know you enjoyed our hospitality and amenities. We receive many comments like yours that it is quiet and our guests get a good night sleep because we are situated back off of the busy Route 30. Thanks again and looking forward to serving you in the future. John Esbenshade General Manager
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Pasadena, Maryland
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed February 17, 2013

Stayed for an overnight Valentine's trip to see a show at AMT. The staff was very good and friendly. Check-in was smooth. The room looked nice. However, we found that the toilet had not been cleaned. When we advised the front desk staff, they apologized and immediately had us move to another room. The second room was fine. However, during the night (2-3 AM) the heater became very loud and noisey. This disurbed my wife's sleeping and she tried to turn the unit off. It eventually quieted down. The included breakfast was typical. However, it was nice to find the staff preparing waffles for guests in an original or cinnamon flavor. The location was convenient for our trip and I would stay again if in the area (as I believe our issues were not typical based on the overall appearance of the property.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Coach99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSLancaster, General Manager at Comfort Suites Amish Country, responded to this review, February 19, 2013
Thank-you for taking the time in describing your stay @ Comfort Suites Amish Country. We take pride in providing a pleasant stay and a comfortable clean room. I have addressed the bathroom issue with my head housekeeper as this is the only way we can improve. Thanks again for the kind comments and looking forward to serving you in the future. John Esbenshade General Manager
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miflord
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 4, 2013

Stayed at this hotel over night ,very nice no complaints.2 pillows too thick one too thin, i was on the first floor, only the sheer curtains closed to cover window, wish the thicker ones did as well. Great location:)

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank simmonsx6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSLancaster, General Manager at Comfort Suites Amish Country, responded to this review, February 5, 2013
Thank-you for taking the time in sharing your comment about the Comfort Suites Amish Country.Glad you stayed with us during the Cheerleading Competition. We appreciate your suggestions and look forward in serving you the next time you visit Lancaster. John Esbenshade General Manager
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DC area
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed January 30, 2013

We wanted a modestly priced hotel very close to the theatre, in case the winter weather was bad. This place is about two blocks away and an easy walk - you go through an old covered bridge that has been absorbed into the modern day commercial area. The Target is right next door and there are many restaurants along Lincoln Highway.

The rooms are large, given the sofa seating area and are very clean and bright. Appreciated the safe, small microwave and fridge and ice machine on the third floor. Bathroom amenities included shampoo, conditioner and hand lotion. Decent selection of TV channels but no pay movies. Wifi worked great in the rooms. Tip: after you connect to the Wifi, bring up your browser and use the words on your room key card to log in. We did not realize you have to search using specific words to bring up the hotel's home page on a browser - in many hotels the hotel wifi page comes up automatically when you open a browser. This is not the case at the Comfort Suites Amish Country.

The front desk staff were extremely helpful, especially with advice on restaurants and what tourist attractions would be open on a winter Sunday (not much). We ate all our meals out.

Really liked that the hotel is set back a bit from the highway, which helps cut down on traffic noise.

It was a little difficult to work with the thermostat because it would revert back to a set number, and the fan blew cool air on a very cold day. Perhaps a heat pump? Eventually it would increase or decrease in temperature, based on the temp we chose.

It takes just five or 10 minutes to get away from the busy commercial area and into the beautiful Amish farming area. Recommend grabbing the big map provided in the hotel lobby tourist brochure rack (by the front door) and following it by car. We also really enjoyed driving through old York and Lancaster - the redbrick buildings and shops are lovely.

We discovered that there is a wolf sanctuary in nearby Lititz, and we plan to return in the spring to visit and will probably stay at this hotel again.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank deltaskye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSLancaster, General Manager at Comfort Suites Amish Country, responded to this review, January 31, 2013
Thank-you for taking the time to share your very helpful and kind comments about the Comfort Suites Amish Country. Glad it worked out for you staying so close to American Music Theatre and Target. Thanks again for sharing your experience and it's nice know you will be coming back to stay with us. John Esbenshade General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 27, 2013

Stayed here with my husband weekend of jan 25-27. Everything was perfect from check in to checkout. Breakfast was awesome and frank was great. Spent some time in the pool and at the fitness center which were both very well taken care if. Would defiantly stay again

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank irish168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSLancaster, General Manager at Comfort Suites Amish Country, responded to this review, January 29, 2013
Thank-you for the nice comments about your visit to the Comfort Suites Amish Country. It was nice to know you enjoyed our breakfast with Frank and the pool and fitness room. When visiting Lancaster during your next stay please give us a call to make your reservation. John Esbenshade General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Amish Country

Property: Comfort Suites Amish Country
Address: 2343 Lincoln Hwy E, Lancaster, PA 17602-1113
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Lancaster
#6 Romantic Hotel in Lancaster
#13 Business Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Amish Country 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Located just off of route 30 in beautiful Lancaster County. This brand new Choice hotel offers its guests a 100% non smoking property, 76 freshly appointed suites with either 1 King or 2 Queen Beds. Start your morning off right with our Savory Starts Breakfast bar featuring hot items and our waffle bar. Our hotel is centrally located to all there is to do in Lancaster, PA. ... more   less 
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Also Known As:
Comfort Suites Amish Country Hotel Lancaster
Comfort Suites Lancaster
Lancaster Comfort Suites

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