We are actually staying here for the night right now but won't ever, ever return and glad it's only for one night! The room is sparse, no refrigerator like others mention, clean, yet when we first came in the room, there was a strong cleaning product smell so I wonder if they are trying to cover up something.
Our issue started when we tried to check in. We had a coupon from the PA Coupon Book. It read:
Add $5 for additional person
Add $10 for Fri and Sat
Since we were just "2" persons, I was surprised that front desk clerk charged us $49.95. I showed him the coupon again. He was so rude and said that the coupon said that it was $44.95 for the first person and $5 for the second person. When I showed him that it wasn't written that way, he was so condescending and rude to me, telling me that I was wrong. When I said that I didn't appreciate how rudely he was talking to his "customer", he said he wasn't being rude, but rather that I didn't understand the coupon.
We will never stay here again and would never recommend it to others.
- Also Known As:
- Super 8 Lancaster Hotel Lancaster