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“Clean hotel but very overpriced”

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Lancaster Marriott at Penn Square
Ranked #11 of 39 Hotels in Lancaster
Certificate of Excellence
Seattle, Washington
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Clean hotel but very overpriced”
Reviewed August 13, 2009

The hotel is in a great location in downtown Lancaster. The room was nice but not spectacular. A few days before I had stayed near Central Park in NYC for less and free amenities. The pool was nice but the adjacent jet pool is too small for a hotel. It felt crowded with four people in it. The Marriott charges for $14 parking and .49 a minute for wi-fi. If I were to visit Lancaster again I would choose one of the lower priced options east of town. The Marriott is simply not worth the price.

The Italian Bakery nearby had a great breakfast. The farmers market across the street was fun. I also recommend the Visitor's Center across the street from the Marriott. The staff is quite helpful.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fearlesschickgoforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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821 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
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English first
Boston
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 4, 2009

Spent two nights at the new Marriott Penn Square and loved the place! It opened only five weeks ago, so everything is sparkling! The rooms are gorgeous with great furniture and luxurious bedding and flat-screen t.v.s. The rooms were very quiet - we never heard other guests in the hallways or in next-door rooms. We had the same experience with the staff as the previous reviewer did - they were a bit green, but very friendly, pleasant and eager to help. Breakfast was very good in the restaurant and the pool was very nice. Parking was not included, but there is a garage attached to the building and is $14 per night. Hotel is in a great location in the heart of downtown Lancaster. Would absolutely stay here again.

  • Stayed August 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelingTracy65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 30, 2009

We went here with family and friends. We had a wonderful time. The kids enjoyed the pool which was on the fifth (or thereabouts) floor. It had wonderful views of the city and gave an experience not normally found in Lancaster. The lobby is absolutely stunning and an architectural marvel. The old facade was utilized and also an older brick building has been incorporated into the lobby. The rooms were spacious, clean and new. We had a great dinner in the restaurant. Overall, the pros and cons were the newness. Everything was clean, fresh and new. The downside of that is that the staff is also new and obviously has some experience needed. Overall, in spite of this the staff had a great attitude and seemed willing to make things right.

Central Market is a great experience and fun place to grab a bite to eat. Downtown Lancaster is fun and vibrant and the Amish country is easily accessible to the East.

We'll be back!

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pappachris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lancaster Marriott at Penn Square

Property: Lancaster Marriott at Penn Square
Address: 25 S Queen St, Lancaster, PA 17603-3918
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lancaster Marriott at Penn Square 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
In the heart of historic downtown Lancaster, the integrated Lancaster Marriott at Penn Square and Lancaster County Convention Center offers approachable grandeur and all the amenities discerning visitors expect. An exquisite combination of old and new architectural elements includes a 19th-Century Beaux Arts façade and breathtaking lobby with a city-block view down a magnificent interior street. All 299 luxurious guestrooms offer fantastic views, 37-inch LCD flat screen TVs, granite countertops, and deluxe pillow-top bedding. ... more   less 
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Also Known As:
Lancaster Marriott At Penn Square Hotel Lancaster

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