We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Expensive but great”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Lancaster Marriott at Penn Square
Ranked #9 of 39 Hotels in Lancaster
Certificate of Excellence
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Expensive but great”
Reviewed March 19, 2013

Loved our room, the service, the hotel, the location. Just tone down your prices! Great pool too! Was glad the pool was open late, a lot of hotels close early. Loved the bath and body work soaps too. Thanks!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

816 reviews from our community

Traveler rating
    338
    343
    97
    24
    14
See reviews for
238
216
34
214
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Cherry Hill, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 16, 2013

We recently spent two nights here for a dance competition. The hotel lobby was beautiful with complimentary hot chocolate and comfortable seating and a piano playing. Rooms were very clean and beds were quite comfortable. The girls went in the pool on the morning we left and very much enjoyed. We were able to get free parking with AAA, something I'm not sure everyone is aware of. The only complaint would be the elevators. For a large event like a dance competition, there were times when the elevators were quite crowded and there were multiple times we had to walk (we were on the 8th floor and the event was on the 3rd floor so it wasn't too bad, we also walked to the pool on the 5th floor one time as well). You have to use your card key to press a floor above 4. But you can only press one floor with one card so when you have multiple people getting on the elevator each person has to use their card key for their floor it can be hectic. Often times there was not enough time to get them to work and we (and others in our group) found ourselves riding up and down trying to get to our floor. There were plenty of restaurants and cafes in walking distance and we did have the buffet for breakfast on Saturday (a little pricey for my taste). I would definitely return to this hotel in the future as overall I was pleased.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kellyanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, PA
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 10, 2013 via mobile

Stayed here for 1 night to attend a gymnastics event at the convention center. If you stand in the beautiful lobby of the hotel, you are literally steps away from several convention center rooms. It's that close. No need to go outside at all. We are gold elite Marriott rewards members so we were given free parking and breakfast at check-in (thank you, Hal). We asked for and were given a later checkout time that really helped. Our room was nicely furnished, not very big though. We had a great view of the city from the 16th floor. As one reviewer previously noted, they were able to hear conversation through the vent in the bathroom. Our experience was conversation through the HVAC vent near the windows. Luckily, it didn't last very late, and we were able to sleep. This review should be 5 stars, but we did have an issue with the hotel restaurant - the Penn square grille. We arrived at 5:45 p.m. with 4 adults and 2 children. There were approx. 5 tables of diners, and the restaurant is large. The hostess asked if we had reservations. Hellooo-reservations? Well, of course we didn't have reservations. We had only arrived a few hours before, and this was the only restaurant in the hotel. The hostess quickly turned us away, even though the restaurant was mostly empty. She made no attempt to try to arrange something. Her only suggestion was to sit in the bar adjacent to the restaurant, which we did, but it was very, very noisy and crowded. We had to squeeze into a small booth with a small table. The food is okay, nothing special. Needless to say, we were disappointed, especially when we saw her seat smaller groups of people with no reservations. We probably should've spoken to the hotel manager, but we didn't. I guess it's because we received other perks that were very appreciated. If you have to attend an event at the convention center, this is the absolute best location. The buffet breakfast on Sunday is very good with a chef preparing fresh omelets and waffles. The pool is nice as well as the hot tub. The spa is very small with only 2 treatment rooms. We will definitely stay here again if needed.

Stayed March 2013, traveled with family
Helpful?
2 Thank landr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 6, 2013

I stayed on 19th floor and had access to Concierge lounge. It's not the best Marriott I've stayed at but nice. Concierge lounge could have better snacks but staff was very nice. Unstaffed in Lounge for breakfast but staff was friendly. Room was small but great views. Great location within walking distance to restaurants and bars.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JeannieOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waxhaw, North Carolina
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 24, 2013

Room & check-in experience good.

Stayed on concierge level. Breakfast experience in concierge lounge not great. Coffee kept running out, attendant was rude and filled up bacon ontaine with his bare hands (not washed). Told the front desk on checkout.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cwaters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altoona, Pennsylvania
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 18, 2013

We were treated like royalty at this hotel and are already planning on another weekend stay. The spa was top-notch, we are hooked on hot stone massages!! The champagne and the unexpected addition of chocolate covered strawberries were the best! The concierge lounge was a nice place to hang out, we had a great conversation with the attendant. The pool & jacuzzi were well maintained, clean, stocked full of towels and was just a nice place to be. I've never been disappointed in Marriott properties, and this one is top notch! Special thanks to Hal (front desk), Colin (bellman), and the lovely attendant at the concierge!

Room Tip: The higher floors offer a great view of the surrounding city!
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pittiemama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroeville, New Jersey
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 18, 2013

Stayed here the weekend of February 16-18.The check in was fast and friendly. We had never stayed here before so was given free parking and breakfast. We ordered room service. I would recommend the chicken dinner and Caesar salad.The breakfast was freshly made at the buffetand tasty .This hotel was in a nice area ,clean and very effecient.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank njredroze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lancaster hotels
2.2 mi away
Eden Resort and Suites, BW Premier Collection
0.8 mi away
Lancaster Arts Hotel
Lancaster Arts Hotel
#5 of 39 in Lancaster
4.5 of 5 bubbles 906 reviews
0.2 mi away
The Hotel Lancaster
The Hotel Lancaster
#18 of 39 in Lancaster
4.0 of 5 bubbles 318 reviews
Show Prices
Show Prices
Show Prices
4.7 mi away
Country Inn & Suites By Carlson, Lancaster (Amish Country)
6.1 mi away
Fulton Steamboat Inn
Fulton Steamboat Inn
#2 of 39 in Lancaster
4.5 of 5 bubbles 1,861 reviews
0.8 mi away
Cork Factory Hotel
Cork Factory Hotel
#17 of 39 in Lancaster
4.0 of 5 bubbles 535 reviews
Show Prices
Show Prices
Show Prices

Been to Lancaster Marriott at Penn Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lancaster Marriott at Penn Square

Property: Lancaster Marriott at Penn Square
Address: 25 S Queen St, Lancaster, PA 17603-3918
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lancaster Marriott at Penn Square 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
In the heart of historic downtown Lancaster, the integrated Lancaster Marriott at Penn Square and Lancaster County Convention Center offers approachable grandeur and all the amenities discerning visitors expect. An exquisite combination of old and new architectural elements includes a 19th-Century Beaux Arts façade and breathtaking lobby with a city-block view down a magnificent interior street. All 299 luxurious guestrooms offer fantastic views, 37-inch LCD flat screen TVs, granite countertops, and deluxe pillow-top bedding. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Lancaster Marriott at Penn Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lancaster Marriott At Penn Square Hotel Lancaster

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing