The Lancaster Marriott Penn is in the heart of downtown lancaster, a good distance from the amish, so if your looking to be close to the Amish choose elsewhere, this is not the hotel for you, HOWEVER, this is a well appointed city hotel, check-in was smooth and they did have a gorgeous lobby, they accomodated our rooms to be close another couple of friends who were staying on another floor, good job front desk!!!! the valet was friendly and knowledgeable to the local area and advised us to eat a quick lunch at anne bailey's irish pub, which was very good and a block away. The room was superb, bedding was like sleeping on a cloud, SKIMPED on ammenities, conditioner but no shampoo, no soap, no body lotion, etc. but i did have my own......valet and buffet breakfast was included in our rate, breakfast was superb as was the wait staff....we went to the bar and here was were they fell SHORT, very SHORT...the bartender aske me what i wanted to drink, I said hi how are you...he said "ur drink???" wow that was a nice greeting??? i told him four tap beers please -- he said 19.00 for a round of four tap beer and waited me to lay money on the bar prior to proceeding with my order??? so i laid 26.00 on the bar, he took the entire 26.00 and walked away and brought my 4 tap beers, i didnt want to fight over the 7.00 but i thought that was a STEEP TIP and very bold of him to take a tip ON HIS OWN, I kept quite because it wasnt worth argueing about 7.00 -- it get's worse....we were talking amongst ourselves in a group and the bartender began to rudely interject his opinion into our conversation, he clearly woke up on the wrong side of the bed, he was almost egging on a fight with our male travel partners. It was like something I have never seen before, I really thought we were on video like it was a joke or something. I honestly feel the bartender should not be working at such a classly hotel! The hotel was superb in every aspect other than the toiletries in the room and the bartender who's attitude was clearly in the toilet! Won't return due to dispectful rude bartender.
- Official Description (provided by the hotel):
- In the heart of historic downtown Lancaster, the integrated Lancaster Marriott at Penn Square and Lancaster County Convention Center offers approachable grandeur and all the amenities discerning visitors expect. An exquisite combination of old and new architectural elements includes a 19th-Century Beaux Arts façade and breathtaking lobby with a city-block view down a magnificent interior street. All 299 luxurious guestrooms offer fantastic views, 37-inch LCD flat screen TVs, granite countertops, and deluxe pillow-top bedding. ... more less
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- Also Known As:
- Lancaster Marriott At Penn Square Hotel Lancaster