We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Eden Resort Review” 5 of 5 stars
Review of BEST WESTERN PREMIER Eden Resort & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
BEST WESTERN PREMIER Eden Resort & Suites
Ranked #1 of 38 Hotels in Lancaster
Certificate of Excellence
GreenLeadersBronze level
Sewell NJ, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Eden Resort Review”
5 of 5 stars Reviewed September 3, 2014

We enjoyed everything about our stay at the Eden Resort in Lancaster, PA, especially the friendliness and professionalism of the staff. We also enjoyed the indoor and outdoor pool and children's splash areas and playground with our grandchildren.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Frank A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,193 reviews from our community

Traveler rating
    3,199
    702
    174
    84
    34
See reviews for
2,201
887
79
406
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (730)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cary, North Carolina
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

From the moment we checked in to the moment we checked out, the customer service of this hotel was excellent. Room were very clean as well as hotel areas. The front desk was very helpful with our purchase of Hershey Park tickets. We were traveling with two of our grandsons and they loved the indoor swimming pool, which was huge. Very close to Hershey Park and Amish Country. Also it is very quiet in the hallways leading to rooms and in the room themselves

Would not hesitate to stay there again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank picky4527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review, September 3, 2014
Dear Valued Guest,

Thank you for sharing your comments regarding your recent visit to the Best Western Premier Eden Resort and Suites. We are thrilled to hear you enjoyed yourselves, and that you would choose to stay with us again when visiting Lancaster County, Pennsylvania.

All of my Eden Resort Colleagues work very hard to provide exceptional guest service, and we are glad you and your grandchildren were able to enjoy many of our Eden Resort amenities as well during your recent stay with us-- people who care. If there is ever anything more we can do for you, please do not hesitate to contact us directly. Don't forget to check our website and Facebook for upcoming specials and events that may be of interest to you. Very best wishes and safe travels.

Happy Fall,
Mark Clossey,GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
north branford, United States
1 review
5 of 5 stars Reviewed September 2, 2014

this hotel combines luxurious accomadations,appearance and staff at an affordable price.it also has a wide and varied food menu for breakfast,lunch and dinner.the bar/lounge is very well appointed with a friendly,laid back atmosphere.it also is very kid friendly.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Center Valley, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed September 2, 2014

We held our daughter's wedding over Labor Day weekend at the Eden Resort. Everything was handled very well, and the occasion turned out beautifully. The suite we booked worked out perfectly for our needs in getting prepared for the ceremony, and it was so convenient to stay on site. We had a lot of guests from out of town, so it was nice to have rooms available for everyone. I highly recommend the venue!

  • Stayed September 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank strubs1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review, September 11, 2014
Dear Valued Guest,

It truly was our distinct pleasure to be your Host, and our honor to be part of such a special occasion of the Wedding of your Daughter-- the Bride was beautiful! Congratulations and very best wishes to the Newlyweds on behalf of all my Eden Resort Colleagues.

We know of a great Resort to celebrate a "First Anniversary", and a wonderful Champagne Sunday Brunch to toast their special day, rekindle fond memories, and celebrate the first of many golden years together. I look forward to personally assisting the new Bride and Groom make that happen.

Thank you most of all for choosing the Eden Resort for your "Gala Celebration" and for being our guests, and now part of our Eden Resort extended family.

Sincerely,

Mark Clossey, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pine Grove, Pennsylvania
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 2, 2014

The hotel is wonderful, elegant and all that, as long as you don't mind screaming kids in the lobby, kids running up and down the hallways, right outside your room, or kids screaming and running around while you enjoy your anniversary meal at the Champagne Sunday Brunch, then this place is for you!...I want to thank the parents for being so considerate of other people who were also on vacation, who were paying hard earn money to eat and stay there, while you were too busy on your phones or whatever to watch your kids--thanks for ruining our anniversary trip! ---also giving balloons out to kids during the champagne brunch is stupid--all it does is encourage the kids to act up even more- is this Chucky Cheese??--for the price of our stay and the brunch, we will be going elsewhere.

  • Stayed September 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Tina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review, September 9, 2014
Dear Tina R,

Thank you for sharing your comments regarding your most recent stay at the Best Western Premier Eden Resort and Suites. We truly aim to provide all our guests with a fantastic and memorable experience, and I apologize that we uncharacteristically fell short on your Anniversary visit.

We appreciate your feedback concerning the noise you encountered. I did send you a reply through Trip Advisor and look forward to having you back for Brunch to enjoy the special occasion sometime soon!

Thank you most of all for choosing the Eden Resort and for being our guest. On behalf of all my Eden Resort Colleagues "Happy Anniversary".

Best Wishes.

Mark Clossey, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 2, 2014 via mobile

We came to the area for a "day out with Thomas" and we loved our stay! Great place to stay with kids or without. The suite we stayed in was clean and spacious, great value, awesome service and the pools (indoor and outdoor) were very nice. Thank you!!

Stayed June 2014
Helpful?
Thank Eve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed September 2, 2014

The staff, decor and comfort level all live up to their Premier name. My boys love this resort and we have decided to make it an annual visit. The only issue we had (which was resolved in 20 mins) was a faulty AC. They came and fixed it without hesitation.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank AthinaFascianella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lancaster hotels
5.3 mi away
DoubleTree Resort by Hilton Hotel Lancaster
5.4 mi away
Country Inn & Suites By Carlson, Lancaster (Amish Country)
6.7 mi away
Fulton Steamboat Inn
Fulton Steamboat Inn
#2 of 38 in Lancaster
4.5 of 5 stars 1,767 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
Hampton Inn Lancaster
Hampton Inn Lancaster
#4 of 38 in Lancaster
4.5 of 5 stars 650 reviews
1.6 mi away
Lancaster Arts Hotel
Lancaster Arts Hotel
#5 of 38 in Lancaster
4.5 of 5 stars 813 reviews
4.0 mi away
Hawthorn Suites by Wyndham Lancaster
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PREMIER Eden Resort & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PREMIER Eden Resort & Suites

Property: BEST WESTERN PREMIER Eden Resort & Suites
Address: 222 Eden Road, Lancaster, PA 17601-4216
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lancaster
#1 Green Hotel in Lancaster
#1 Business Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Eden Resort & Suites 4*
Number of rooms: 300
Official Description (provided by the hotel):
The BEST WESTERN PREMIER Eden Resort & Suites is 301 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire and getaroom.com so you can book your BEST WESTERN PREMIER Eden Resort & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing