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Eden Resort and Suites, BW Premier Collection
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Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of $120/night.

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Reviews (5,137)
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Reviewed July 14, 2014

We stayed in a "penthouse"--my husband and I, our daughter, her husband and our four year old grandson. I have never encountered such courteous and helpful staff. Everything was super clean and restocked handily each day. We had a very short walk to the pool which also had excellent food and drink service as well. A couple of minor concerns were addressed in a timely manner. Pool and surrounding kiddie water play areas were fun,
My only caveat is to chose a villa or penthouse NOT next to the highway. It was not possibe to sit on the balcony because of the noise, However, with all the windows closed, only in our bedroom (which faced the roadway) could the traffic be heard.
I would definitely return...maybe even this fall though in a room or penthouse further from the highway.

Room Tip: Ask for a room away from the highway.
  • Stayed: July 2014, traveled with family
    • Sleep Quality
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Thank Vivrodeffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2014 via mobile

My husband and I just returned from a one night stay at best Western Eden. , we LOVED IT!!! Staff so friendly, nice clean room , enjoyed the pool and the breakfast too! Wished we could have stayed another night ! Highly recommend! Thank you Best Western Eden !!! Lucille Rossi-Bosnack

Stayed: July 2014
1  Thank Lucy1949_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2014

Had a great stay at this resort.We had a two bedroom king/queen suite.It was comfortable and the amenities were abundant.The only thing keeping it from 5 star is road noise in the queen room and king room their was a bit of noise from running up and down hall but it is summer vacation so this being family friendly expected.Pools were excellent a bit overzealous with one life guard but real nice play areas.

Room Tip: rooms away from highway would probably be quieter
  • Stayed: July 2014, traveled with family
    • Sleep Quality
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1  Thank rdw58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2014

Really enjoyed our stay here. Prior to this, I was unaware that Best Western had any resorts and I have to say, we were thoroughly impressed. The room was clean and comfortable for our family of 4. The 2 pools and play areas for kids were great. Should we come to Lancaster again, we will be staying here!

  • Stayed: July 2014, traveled with family
    • Value
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Review collected in partnership with Best Western
Thank Deborah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this reviewResponded July 20, 2014

Dear Deborah R,

Thank you for the lovely review posted recently, and taking the time share your comments and personal observations regarding the Best Western Premier Eden Resort and Suites. It is our honor to be one of the of the first "Best Westerns Premier's in the USA. We offer a distinct style, ultra-clean and well maintained accommodations, an array of amenities, and personalized guest service for your pleasure.

On behalf of all our Eden Resort Teammates thank you for your kind endorsement. It truly makes our jobs special when someone enjoys their stay as much as you did! We are genuinely honored that you chose to stay with us--people who care! At the Eden Resort expect the very best, and I promise we will continue to work hard and raise the bar in all aspects of your "Premier Experience". We look forward to welcoming you back on your next visit to Lancaster County Pennsylvania.

Kind Regards,

Mark Clossey.GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

This is a great hotel option for families traveling to Lancaster. We stayed in the Studio King Villa room and it was more than enough size for our family of 3. The pool was a bit crowded, but to be expected the week following July 4. You can get kid / adult drinks, as well as food poolside, which we did. The resort gave free ice cream to the kids a scheduled times during the day. If your looking for a clean, well-kept, family resort while you are in Lancaster, this is the place for you.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank heatdoc04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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