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“Family Vacation”

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Eden Resort & Suites, BW Premier Collection
Ranked #1 of 38 Hotels in Lancaster
Certificate of Excellence
GreenLeadersBronze level
Philadelphia, United States
2 reviews
“Family Vacation”
Reviewed June 27, 2014

My Family stays here every Xmas holiday and we love it. Front desk staff is very nice and professional. Clean and overall a nice place to stay. We recently had a summer visit and were able to enjoy the outside pool. Great time.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Curtis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review, July 11, 2014
Dear Curtis B,

Thank you for taking the time to share your comments and personal observations regarding your recent stay at the Best Western Premier Eden Resort and Suites located in the heart of Pennsylvania Dutch Country. We appreciated your kind endorsement and it was great to learn you had a very special "family vacation". we were glad you were able to enjoy both our Indoor and Outdoor pools and the children were able to get a complimentary ice cream cone at our Kid's Zone Play Area.

Wishing you and your family a happy and safe Summer Season. We look forward to celebrating Christmas with you and your family again this year!

Premier Regards,
Mark Clossey, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,510 reviews from our community

Traveler rating
    3,442
    744
    192
    91
    41
See reviews for
2,346
975
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445
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (781)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Millville, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 27, 2014

This was our second stay at the Eden; we really enjoy the property-it's clean and modern, and the amenities are terrific. Great place for the kids...billiards, shuffleboard, bocce, ping-pong and more in a nice outdoor recreation setting. Our kids love the swimming pool, too. Pool water is "salt-water" based. Clean and comfortable rooms, plenty of dining options, and located close to most area attractions. One note: there is a block of rooms at the opposite end of the building from the pool, and the only way you can get to the recreation area is by walking thru the lobby. Regardless, we will certainly stay here again next year on our return trip to the Lancaster area.

Room Tip: The 2-double-bed rooms are the farthest from the swimming pool
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 27, 2014

I came here for business and I had to take a test so every night I had to study. I was on the first floor inbetween the loud courtyard music and the screaming kids and parents on the way to the pool. I had to crank up the volume on my TV so I could study peacefully. Also, the front desk girl loudly stated my name and the room number I was staying in.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stroudsburg, Pennsylvania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2014

Perfect for family with kids. Very nice outdoor pool with separate kiddie pools, sprinklers, fountains and play area. We did the theme parks and attraction during the day and went to the pool around 5 or 6 pm. It was perfect. The buffet breakfast is good but a little pricey.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank awesler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanside, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 26, 2014 via mobile

I have stayed at other Best Westerns before and wasn't really satisfied. However, this property is beautiful and presents like a 5 star resort. Its a perfect place for a family excursion or vacation. The rooms are clean and spacious. I will definitely return with my family. Great Job Best Western on this property! !!

Stayed June 2014, traveled with family
Helpful?
Thank jakethehotelcritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajijic, Mexico
Level Contributor
134 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 26, 2014 via mobile

The room was lovely and the bed very comfortable. There was a couch and king size bed and a great shower. It would have gotten an excellent rating if the road notice hadn't awakened us at 6:00 am. The breakfast in the restaurant was very good.

Stayed June 2014, traveled as a couple
Helpful?
Thank BlackLabMom_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2014

Love Eden Resort! Everything about Eden is amazing!! Everyone had a wonderful time and it was hard to go home. We will be back... (Just be careful if you're at the indoor pool. The floor is ridiculously slippery!!)

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank RoRo72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eden Resort & Suites, BW Premier Collection

Property: Eden Resort & Suites, BW Premier Collection
Address: 222 Eden Road, Lancaster, PA 17601-4216 (Formerly BEST WESTERN PREMIER Eden Resort & Suites)
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Lancaster
#1 Family Hotel in Lancaster
#1 Business Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Eden Resort & Suites, BW Premier Collection 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 
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Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western

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