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Eden Resort and Suites, BW Premier Collection
Ranked #1 of 39 Hotels in Lancaster
Certificate of Excellence
GreenLeadersBronze level
Lincroft, NJ, United States
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Stay Here”
Reviewed March 11, 2014

This is a fantastic hotel to stay at, the pool is great, the restaurant has good food, the bar, the service, and the room is great.We were here for the NJ State Swimming Competition and they did everything possible to make our stay fantastic. The indoor atmosphere helps you forget the cold winter outside.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Darryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,733 reviews from our community

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Rating summary
  • Location
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  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (811)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wallingford, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 10, 2014

I really enjoyed my stay. I needed a relaxing get away and this was it. The restaurant food was delicious particularly since I eat vegetarian. They had many choices and it was a buffet deal. I was able to get a package for me and my mom. When we called room service they came almost immediately.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Ruba N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this review, March 17, 2014
Dear Valued Guest,

Happy St. Patrick's Day, and thank you for your detailed account of your recent visit at the Best Western Premier Eden Resort and Suites. It truly was our pleasure to share the "premier life" with you and your Mother. We are continually updating and improving our amenities and services-- and all of our "Eden Resort Team" appreciates you taking the time to let other travelers know of your experience! You both deserve a relaxing getaway, and we are delighted you had an enjoyable weekend and that we could be your host.

We look forward to welcoming you back and extending a "Warm Eden Welcome" on your next visit to Lancaster County, Pennsylvania. Please do not hesitate to let me know if there is anything we can do to make your future stays even more relaxing and comfortable.

Best wishes, safe travels, and shamrocks full of Irish blessings.........

Kind Regards,
Mark Clossey, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Butler, Tennessee
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 9, 2014

It was very hard to believe that this was a Best Western property. The property is absolutely exquisite. The check-in was very friendly and informative. Our room, a suite, was very tastefully decorated and extremely comfortable. The hotel van driver went above and beyond in being reliable and catering to the guests needs.

Room Tip: The suites are beyond comfortable.
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TNWINE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, United States
1 review
Reviewed March 9, 2014

have stayed here before and will go back. One of my favorites. Food was of good quality and quite price competitive. Staff were very helpful and courteous. I purchased package deals for both of my nights stays and would say that is the way to go. My only complaints would be that the wait staff needs to pay attention to the details and not assume that everyone is a regular. The elevators are cold and the food was not always hot or completely done, but not bad enough to warrant not using the restaurants.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dewitt, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 7, 2014

Excellent Best Western!! Highly recommended!! We have never stayed in such a nice Best Western, very clean, beautifully decorated, breakfast buffet very good. Desk staff very helpful. Also highly recommend Visage Day Spay--Excellent!! Will be back if in the area.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Benjamin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, United States
Level 3 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 6, 2014

I stay a hotels somewhere between 125-150 nights a year and do seminars and conferences. I have NEVER had as good an experience as I had at the Premier in Lancaster, Pa. I have held meetings in Hiltons, Sheratons and Marriotts - and have NEVER received better attention than here ( and that's saying a LOT!) The staff were smiling - like they enjoyed working there (what a novel idea). All were very accommodating. All the experience was superior. I would HIGHLY recommend it. RHB Dallas, Texas

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whiteford, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 5, 2014

Everything was very nice a great 1 night stay that was fun for the kids and parents. They always had towels around pool and the lifeguard Christie was a great help. We were there with another couple and we gad 6 kids total lots of fun!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dawnandglen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this review, March 7, 2014
Dear Valued Guest,


Thank you for choosing to stay with us at the Best Western Premier Eden Resort and Suites located in the heart of Pennsylvania Dutch Country. We appreciate your kind words and it truly is our pleasure to exceed your expectations in a premier way! Our Eden Resort Team takes great pride in providing exceptional accommodations, as well as friendly and personalized service for all our guests. Thank you for recognizing Christie, one of our exceptional Life- guards. I will be sure to share your wonderful endorsement, and commend her for her hard work and tremendous dedication. We thank you for recognizing our "Eden Resort" efforts and look forward to welcoming you and your family back on your next visit to Lancaster County, Pennsylvania. Please refer to our Eden Resort website for upcoming Summer features and benefits that may be of value to you-- the children will really enjoy our Outdoor Pool and "Kids Zone Water Area".

Best wishes and safe travels to you and your family.

Kind Regards,

Mark Clossey, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eden Resort and Suites, BW Premier Collection

Property: Eden Resort and Suites, BW Premier Collection
Address: 222 Eden Road, Lancaster, PA 17601 (Formerly Eden Resort and Suites, Best Western Premier Collection)
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Lancaster
#1 Family Hotel in Lancaster
#1 Green Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Eden Resort and Suites, BW Premier Collection 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 
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Also Known As:
Best Western Premier Eden Hotel Lancaster
Best Western Premier Eden Resort And Suites
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western

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