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“Great for Family Vacay” 5 of 5 bubbles
Review of Eden Resort & Suites, BW Premier Collection

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Eden Resort & Suites, BW Premier Collection
Ranked #1 of 38 Hotels in Lancaster
Certificate of Excellence
GreenLeadersBronze level
Raleigh, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great for Family Vacay”
5 of 5 bubbles Reviewed December 2, 2013

We really enjoyed the resort. We were close enough to everything and didn't need to leave the hotel if we didn't want to. Pool was great, restaurant and staff were great. Very clean and lots of room in the suite.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,314 reviews from our community

Traveler rating
    3,299
    714
    179
    87
    35
See reviews for
2,257
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (749)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
towson, United States
1 review
4 of 5 bubbles Reviewed December 1, 2013

Room was not ready on time. Then we were given a different room which was not the same type that we had reserved. Then we were given a third room that was still be cleaned and checked by housekeeping. However, the management gave us $25 off of the room rate.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, Maryland
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed December 1, 2013

This is a classy, well run hotel. My one regret is that we didn't ask if there is a no-kids zone in the hotel. We had to call the front desk several times about noisy families. The restaurants are excellent and pricey--but worth it. Garfield's is more affordable. The grilled Rueben is excellent. Alfred's Terrace is 5 star all the way. Free coffee there in the morning, but they don't tell you that at check-in. Room had microwave, fridge, and coffeepot, so we saved $ by packing in our poolside snacks and drinks. The pool, hot tub, and sauna are great.

Room Tip: For a quiet space, get a spot away from both the pool and off the first floor. There is lots of noi...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DianaW528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, United States
2 reviews
5 of 5 bubbles Reviewed December 1, 2013

When traveling in or near Lancaster, PA. a stop at the Eden Resort is a must. See Sue at the Front Desk and she will guide you to a great experience. For dining and entertainment specials ask for Brian in Garfield's within the facility.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Khristian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hackensack
Level Contributor
90 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed November 30, 2013

This hotel is an excellent hotel. The big dining areas where you can eat is so nice. Your hotel room is clean the people are very friendly. This hotel is a five-star hotel, but the best part about it is that it takes small dogs. I always travel with my dog and those are the hotel's I look for. I stayed in the suite and they are pretty big they give you three big beds and a sitting area and the room was excellent. So I definitely recommend the suite..

Room Tip: I definitely recommend the suite..
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  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ocasey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent Island, MD, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 30, 2013

We have stayed at this hotel on multiple occasions. The pool and restaurant are very nice and the rooms are well decorated. Not all beds appear to be of the same comfort level though. We stayed in a more expensive room this time (first floor pool side), but got beds that were hard as rocks... none of us got a good night of sleep. I believe that part of the hotel is newer than the part we stayed in this time. I believe that the time we stayed in the wing farthest from the pool we had nice pillow top mattresses. The restaurant is nice but is way overpriced. They do not have a free continental breakfast here. Overall, this is a really nice hotel if you have children and plan to spend time at the pool. The lifeguards are always very attentive and make sure that no kids under the age of 16 get into the hot tub (good for me, too bad for kids).

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Christina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, PA
Level Contributor
192 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed November 29, 2013

Three of us went to the Thanksgiving buffet at the Eden Resort. The setting was beautiful, a waterfall, piano player and crystal chandeliers. Seating was in the middle, surrounded by tables of delicious food. Each station, fruit, salad, bread, turkey, carving station, omelet station , pasta station and dessert station were displayed in a wonderful enticing way. I can't even begin to say how delicious the food was, everything was first class. I couldn't even make turkey that tender, the prime rib was fabulous. Everything was the correct temperature and just wonderful. Although at first blush the price seemed high for a buffet type dinner, it was a great value. Three glasses of champagne for each of us were included with our dinners, which was a pleasant surprise to us first timers. The staff though working on a holiday were attentive and super friendly. What a wonderful experience. We are locals and now have a new holiday tradition. Thank you to our server Dee and the great staff for making the Pilgrim's thanksgiving holiday so special.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank amsirius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eden Resort & Suites, BW Premier Collection

Property: Eden Resort & Suites, BW Premier Collection
Address: 222 Eden Road, Lancaster, PA 17601-4216 (Formerly BEST WESTERN PREMIER Eden Resort & Suites)
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Lancaster
#1 Family Hotel in Lancaster
#1 Green Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eden Resort & Suites, BW Premier Collection 4*
Number of rooms: 300
Official Description (provided by the hotel):
The BEST WESTERN PREMIER Eden Resort & Suites is 301 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 
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Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western

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