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“Great location, Clean, Quiet and Pleasant.”

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Eden Resort and Suites, BW Premier Collection
Ranked #1 of 39 Hotels in Lancaster
Certificate of Excellence
GreenLeadersBronze level
new york
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location, Clean, Quiet and Pleasant.”
Reviewed October 14, 2013

I'm currently staying at this location. A lot to like here folks. The hotel is centrally located, just minutes from shopping and plenty of restaurants. The check in was brisk, without much fuss. The King studio suite is spacious, equipped with a fridge, stove, large flat screen, comfy bed and a fire place. They meet my stringent expectations for cleanliness. The place has a mellenial friendly vibe: free wifi and comfy work stations equiped with a printer/fax. Got a good workout at the indoor swimming pool despite it being slightly over crowded. Overall, the Eden Resort did not disappoint.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SungDo78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,746 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (811)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Pensylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 14, 2013

I stayed here for a convention and it was wonderful. The staff was extremely helpful and everything was set up and ready for each session or meeting. My room was very, very clean if fact the entire hotel was extremely clean. All the employees ere friendly and went right to work, no one was standing around doing nothing. The exterior was beautifully decorated with the fall theme over the entire resort. I told the manager how satisfied I was with this hotel. Would stay here again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 14, 2013

My family and I spent 4 days here at the Eden Resort and what an incredible experience!! WE arrived early on a Saturday morning and I new our room wouldn't be ready but figured Id ask just in case. To my surprise it was! The front desk staff was incredibly friendly and calm with the chaos of people checking in for two weddings. Not to mention a brides last minute meltdown because she forgot something at home. With all the chaos and mayhem my check in took less than 2 minutes!!!

The ENTIRE staff, from the front desk, restaurant, the lounge and even the housekeeping staff wanted to go out of their way to make sure we were enjoying ourselves all 4 days. Some of the front desk staff even greeted me by name as I went in and out of the hotel and lounge!!

The restaurants, lounge and poolside areas where always super clean and the staff was willing to help. The housekeeping staff were always pleased to see us come and go, even with a toddler in our room, LOL. The kids water park and play areas were perfect for wearing the kids out early while the lounge made up for it for Mom and Dad later!!

My hats off to the ENTIRE staff for feeling so welcomed as friends. See you all again soon!

Room Tip: Indoor poolside rooms are great entertainment!!
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this review, October 22, 2013
Dear Valued Guest,

Thank you for your wonderful comments and personal observations regarding your your recent stay at he Best Western Premier Eden Resort and Suites. Your tittle ("Incredible hositality and wonderful") is a tremendous compliment to the entire Eden Resort Team! We genuinely appreciate your kind words and it is truly our honor to exceed your expectations and provide ultra clean guest rooms, comfortable accomodations, terrific amenities, and make new and lasting friendships. We want you to experience the "premier life" and very pleased you would choose to stay with us again on your next visit to Lancaster County.

Best wishes and safe travels.

Happy harvest season,

Mark Clossey,GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 14, 2013

The service was impecable and the hotel was extremely clean and beautifully landscaped. I have never stayed in such an accomodating hotel for a convention.I would definitely stay here for another business or pleasure trip. It is located to many attractions in Lancaster and Hershey, Pennsylvania.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level 4 Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 14, 2013

This is the best one we have stayed at. The reception desk was well manned and Whitney did a great job checking us in. She answered all our questions, made some great recommendations and provided directions. We stayed 3 nights and didn't want to leave. Our room was wonderful and we had a quick response to a small mechanical problem. All the staff were friendly and the grounds were decorated with fall items. We will stay there again out next time in Lancaster.

Room Tip: The villas are better than a room.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dover, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2013

One of the more exceptional stays I've experienced anywhere. this is a very comfortable and high quality hotel. it's location is ideal for local sightseeing, shopping and special events. I would highly recommend this hotel for business or pleasure.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Donald L R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Remsenburg, New York
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 14, 2013

Have stayed here a few times over the years and the quality of the hotel remains excellent. They had made some upgrades since the last time we were there. My daughter now goes to college in the area, so this is where I am booking our reservations when we visit the college.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank MegaMom1522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this review, October 23, 2013
Dear Valued Guest,

Welcome back! On behalf of all of us at the Best Western Premier Eden Resort and Suites, I would like to thank you for your comments and personal observations regarding your recent stay. I was delighted you noticed many of our Eden Resort improvements and upgrades since your last visit. We are delighted you enjoyed your stay, and your refreshing words of praise have been passed on to all of our Eden Resort Associates who genuinely appreciate a kind word from another satisfied Eden Resort Guest. We are honored to have your daughter attending College in our area, and appreciate your decision to stay again with us when visiting her. At your convenience, please refer to our Eden Resort website for upcoming features and benefits that may be of interest to you. Thank you for your patronage and we look forward to having you stay with us again on your next visit to Lancaster County so you can enjoy some more of the "Premier Life" we have to offer. Best wishes and safe travels to you and your family.

Happy harvest season.

Kind regards,
Mark Clossey,GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eden Resort and Suites, BW Premier Collection

Property: Eden Resort and Suites, BW Premier Collection
Address: 222 Eden Road, Lancaster, PA 17601 (Formerly Eden Resort and Suites, Best Western Premier Collection)
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lancaster
#1 Business Hotel in Lancaster
#1 Green Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Eden Resort and Suites, BW Premier Collection 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 
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Also Known As:
Best Western Premier Eden Hotel Lancaster
Best Western Premier Eden Resort And Suites
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western

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