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“Excellent Experience” 5 of 5 bubbles
Review of Eden Resort & Suites, BW Premier Collection

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Eden Resort & Suites, BW Premier Collection
Ranked #1 of 38 Hotels in Lancaster
Certificate of Excellence
GreenLeadersBronze level
Bayville, New Jersey
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent Experience”
5 of 5 bubbles Reviewed January 27, 2013

Very pretty resort with all of the amenities. Spotless and very large and comfortable accomidations. Beautiful indoor pool and spa and fitness room. Loved the lobby with fireplace, inviting and comfortable. A+ in customer service. Resturant was also very good.

Room Tip: Loved the rooms over looking the pool area.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Trinzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review, January 28, 2013
Dear Valued Guest,

Thank you for taking the time to share your comments and personal observations regarding your recent stay at the Best Western Premier Eden Resort and Suites. I was delighted to read your your impression of our housekeeping standards and customer service efforts. It truly was our pleasure to have you as our guest and exceed your expectations.

When your travels bring you back to Lancaster County, Pennsylvania, we look forward to having you stay with us again. Wishing you safe travels.

Sincerely,

Mark Clossey, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,314 reviews from our community

Traveler rating
    3,299
    714
    179
    87
    35
See reviews for
2,257
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (749)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Long Island, New York
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed January 25, 2013

This property is very nice and clean. The lobby and other public areas were very warm and inviting. The rooms are very comfortable, as are the beds, but the furnishings would not be considered luxurious. Part of the hotel is mor like a motel that has been refurbished and upgraded. The location is right next to the highway, but there wasn't any road noise in the room. Overall, we had a very pleasant stay here.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review, January 27, 2013
Dear Valued Guest,

Thank you sharing your comments and personal observations. We are delighted you enjoyed your stay.

When your travels bring you back to Lancaster County, Pennsylvania, we look forward to you staying with us again.

Thank you for being our guest.

Sincerely,

Mark Clossey, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Jersey
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

We use the Eden for our yearly weekend scrappbooking event! They are wonderful to work with, the staff is super customer service oriented and everyone has a great time.
The food in the restaurants is very good and again, service is great.

  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mcgon4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review, January 25, 2013
Dear Valued Guest,

Thank you very much for sharing your comments regarding your recent scrappbooking weekend. We were honored to have you and your group as our guests. We look forward to hosting your event again next year.

Thank you most of all for choosing the Eden Resort and being our guest.

Best wishes and safe travels.

Sincerely,

Mark Clossey, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 22, 2013

eden provides verities of accomadation facilities,and get travellers choce award in 2013.Hotel offers comfortable and nice stay t and this hotel fit the bill.all guest rooms having facilities like lcd tv,micrtovawe, ironing table,frridge, safe.. cofee maker, high speed internet etc..offers a large collection of unique and spacious guest room styles, unsurpassed on-site recreational facilities.

Room Tip: Corner suites are large and sunny
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  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank binoygeorg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, New York
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed January 22, 2013

January 18-21, 2013 - From Check-in to check-out - WONDERFUL!!! The rooms are extremely clean as was the hotel. The 2 restaurants had a great menu and pleasant staff. The bartenders were accommodating - even remembered us from last year's stay and what we drank! The outdoor pool of course was not opened but the indoor pool was - very clean! The fitness center was clean and odorless. The Spa is off site but they will shuttle you to and from - Unfortunately I did not have the time to visit but I am sure it would have been wonderful! We will of course be staying here again. The hotel is conveniently located to Amish Country, Hershey, Outlets!

Room Tip: All rooms are great. We actually upgraded to a family suite - walk into the room and there is a sof...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lag1009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review, January 25, 2013
Dear Valued Guest,

Thank you so much for sharing your recent experience at the Best Western Premier Eden Resort and Suites in Lancaster, Pennsylvania. We are delighted you enjoyed your stay, and truly hope we see you again soon.

Thank you most of all for being our guest. Best wishes and safe travels.

Sincerely,

Mark Clossey, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Drums, Pennsylvania
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed January 19, 2013

I took my mom for an overnight trip to Lancaster. I wanted somewhere clean, comfortable and nice for us to spend the night and this hotel fit the bill. I wish that we had longer to enjoy/try the restaurants that they offered and there indoor pool. This hotel is not right with all of the things to do in Lancaster but is a short drive away and worth it. It is conveniently next to a Sheetz for drinks and snacks too.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dawn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eden Resort & Suites, BW Premier Collection

Property: Eden Resort & Suites, BW Premier Collection
Address: 222 Eden Road, Lancaster, PA 17601-4216 (Formerly BEST WESTERN PREMIER Eden Resort & Suites)
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Lancaster
#1 Family Hotel in Lancaster
#1 Green Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eden Resort & Suites, BW Premier Collection 4*
Number of rooms: 300
Official Description (provided by the hotel):
The BEST WESTERN PREMIER Eden Resort & Suites is 301 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 
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Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western

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