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“Very nice”

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Hampton Inn Lancaster
Ranked #4 of 39 Hotels in Lancaster
Certificate of Excellence
Central, Indiana
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Very nice”
Reviewed September 12, 2013

We stayed here as a package with Sight and Sound. It was very easy to find after the show. The room was very comfortable with a mini fridge and microwave in it. Everything was clean and the staff very friendly. The breakfast was better than the average hotel breakfast.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Djlew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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730 reviews from our community

Traveler rating
    460
    192
    50
    19
    9
See reviews for
306
192
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115
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Turkish first
  • Any
English first
Virginia
Level Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed September 11, 2013

Typically nice Hampton Inn with helpful staff; good, quiet room and bath. Short walk to the excellent Olde Greefield Inn for dinner. Very convenient to higways, only slightly less so to attractions and downtown. The only--and very minor--complaint is that on an already hot day the heaters in the entryway were on full blast, making for an uncomfortable if very brief walk through it. I mentioned this to the front desk at our arrival, but the situation hadn't changed the next morning. Apparently a maintenance error had led to the situation, but how long should it take maintenance to correct it?

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank brian_va
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mifflinburg, Pennsylvania, Usa
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 9, 2013

Very happy as usual with Hampton Inn. The Lancaster location is nice and a little bit different layout to the typical. Staff was great, very friendly and helpful. My only complaint is the "tourist trap" seasonal prices.

  • Stayed September 2013, traveled on business
    • Value
    • Location
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    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Dennis V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed September 9, 2013

These folks need to take better care of business travelers. Repeated, ongoing failure of the WiFi system and failure to provide an invoice for my bookkeeping /expenses is serious. Making a reference to an Italian restaurant without mentioning they have no wine or beer license is also a real error. Noisy guests in the hallway are no joy for a business person either. DTR

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Dale R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster_Hampton_GM, General Manager at Hampton Inn Lancaster, responded to this review, September 11, 2013
Hello,

I would like to thank you for staying with us on your recent trip to Lancaster, PA. I am sorry we were not able to provide you with a better quality of service during your stay. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we are all about Satisfaction Guaranteed and we try hard to make sure all of our guests have a great stay. Please feel free to contact me directly so I can help to resolve this issue. I can be reached via telephone at 717-299-1200 ext. 2601, or e-mail at LNSGF_Hampton@hilton.com. Thank you for your feedback and we hope you will come back and stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver CO, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 9, 2013

If you are going to Lancaster, PA...this hotel is a must. It is above and beyond most other hotels we have stayed in. It is really hard to believe that it is 25 years old as it is very well kept. The staff is extremely competent and delivers top notch service.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
1 Thank Justen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Woodlands, TX, United States
1 review
Reviewed September 9, 2013

I want to share my appreciation that Hampton had the name and location for me of an emergency clinic. I had previously broken a rib and had to have medical attention. One of your staff had a pad with emergency locations printed on it. It made it easier to get attention quicly. Thanks

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Roger G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickleton, NJ, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 9, 2013

This is a nice, clean hotel with friendly and helpful staff. We used it as our home base for a weekend getaway. The hotel was a perfect central location enabling easy access to Reading (Fightin' Phils game), Lancaster (local shops and restaurants) and Hershey (1-day park trip). Also, the hotel is less than 10 minutes from Dutch Wonderland.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Lancaster

Property: Hampton Inn Lancaster
Address: 545 Greenfield Rd, Lancaster, PA 17601-5833
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Lancaster
#3 Family Hotel in Lancaster
#5 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Lancaster 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Discover Amish Country and much more from the Hampton Inn Lancaster. Our hotel is located close to major attractions in Lancaster, PA and surrounded by shops and restaurants within walking distance. We're just minutes from Downtown Lancaster, famous for First Friday, the East Coast's oldest existing indoor farmers' market, historic Fulton Theatre, boutique shops, fine dining and nightlife. Enjoy a unique theatre experience at Sight and Sound Millennium Theatre or the American Music Theatre and shop more than 500 outlet stores at the nearby Rockvale and Tanger Outlets. Our friendly staff can direct you to the most popular Amish attractions, Lititz, PA, Strasburg Railroad or the PA Renaissance Faire. Families will love the excitement of Dutch Wonderland Family Amusement Park, Landis Valley Museum, Hands-on-House, and the North Museum. If you're here on business, Hampton Inn Lancaster is conveniently located near the entrance to the Greenfield Corporate Center adjacent to the Lancaster County Visitors' Center. Johnson & Johnson, Dart Container, and Tyson Foods are just a few of the companies you'll find nearby. Enjoy our contemporary lobby and guestrooms, complimentary daily breakfast buffet and waffle bar, and wake up rejuvenated from a great night's sleep in the Hampton Bed(R). Work out in our state of the art fitness center or walk the scenic trails near the hotel or relax in the seasonal outdoor heated pool and sun patio. Catch up on work in our 24 hour business center or from the comfort of your room with free high-speed WiFi, while enjoying a cup of coffee from our 24-hour coffee and tea bar. Getting hungry? The Olde Greenfield Inn and Ginza Sushi both offer our guests great discounts for dining with them and they are only a few steps from the hotel lobby. ... more   less 
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Also Known As:
Hampton Inn Lancaster Hotel Lancaster
Lancaster Hampton Inn

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