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“Great for a group stay” 4 of 5 bubbles
Review of Hampton Inn Lancaster

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Hampton Inn Lancaster
Ranked #5 of 38 Hotels in Lancaster
Certificate of Excellence
New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great for a group stay”
4 of 5 bubbles Reviewed July 10, 2012

My family and I stayed in this hotel during swimming competition in a nearby facility. Majority of guests were part of our swim team. The staff was very accommodating and patient. Breakfast was provided earlier than scheduled since swim meet started very early. With close to a hundred kids running around in the lobby and hallways, the staff remained remarkably calm and professional. The rooms and common areas were fairly clean and considering a discounted group rate we got, the stay was a good value

  • Stayed July 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gene0425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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709 reviews from our community

Traveler rating
    450
    185
    47
    18
    9
See reviews for
300
187
25
109
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Turkish first
  • Any
English first
New York City, New York
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 bubbles Reviewed June 28, 2012

I read the reviews for this hotel and saw it was rated very good so we spent 4 nights here we started out with a pool side room and the room was infested with ants all over the door since it was after the time when the maintenance workers leave the very nice gentleman at the front desk came and cleaned up what looked like food that the ants were coming for but the next day my wife went out that door and had at least 10 large ants fall on her head I went to the front desk and asked for a room change they did, but one of the ladies there told me very rudely and obnoxiously that all the rooms on the first floor will have ants. oh really!!!!!!! I was very disappointed but they did change our room to another room on the first floor and guess what no ants. Besides this big issue we had a very enjoyable time at the Hampton Inn and would come back.

Room Tip: Don't take a pool side room
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  • Stayed June 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank Amazin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn Lancaster, responded to this review, June 30, 2012
Amazin1,

First and foremost I wanted to thank you for your feedback regarding your stay at the Hampton Inn Lancaster. I also wanted to apologize for the ant issue you experienced in your first room and for the good and then not so good response of our front desk regarding the issue. At the Hampton Inn Lancaster we strive to beat our guest expectations but clearly fell short in this example.
I did want to let you know that we have discussed your post with our staff and carefully inspected all of our rooms for any sign of ants. Fortunately we feel confident that we have been able to isolate the issue and resolve it.
Again we appreciate your feedback and look forward to having you in our hotel again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nc
Level Contributor
108 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed May 21, 2012

By and large we like Hampton Inns. We were in Lancaster for a graduation and we chose the largest room that the hotel had available that weekend. It was a spacious room with two beds and a sleeper sofa. The lobby was welcoming. The bed comfortable. Breakfast good. We decided at the last minute ( at 4 oclock in the afternoon) that we were not going to spend the second night and they agreed to only charge us half the rate. We felt that was more than fair. We walked to a nearby restaurant which had excellent food but service that was so poor it was down right comical. We would definitely stay at this hotel again.

  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank buttercup16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Oxford, Pa.
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed May 3, 2012

My husband and I stayed at this property two weeks ago while attending our state music conference. Hampton Inns have always given us a great stay, but this hotel felt more special than the norm.
Our halls were a little more narrow, lit softly, and glowing with warm colors--a very cozy feeling in such a large property. The room was an irregular shape, which seemed to give it a more spacious layout. Other than the incredible shower and a comfortable bed, my favorite feature was a great armchair with ottoman and reading light. (I curled up and was in heaven with my e-book.)
The bedroom window faced the front driveway, and we were treated in the morning to a lovely landscape of pansies in formally designed beds. We noted later that the rear parking lot and back pool areas were equally attractive.
Breakfast was generous and well maintained. As a bonus, I greatly appreciated the dining recommendations from our desk clerk upon arrival which led to a memorable meal and great jazz at the Greenfield Inn, literally next door.
We look forward to coming back to the Lancaster County area very soon, and plan to stay here again.

Room Tip: King studio suites are great.
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  • Stayed April 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank prfrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHARLESTON
Level Contributor
130 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed April 26, 2012

clean, comfortable room. Plenty of parking and a couple of expensive :-) resteraunts within a short walk. Hotel was super.

  • Stayed April 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank peeshCharleston_SC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed April 23, 2012

This was a very good hotel and in a lovely area of Lancaster! However, I did run into a problem when I reported that our tv programming was incorrect and did not correspond with the guide! Not major but I called to report it as we were staying two nights. The front desk said it would be fixed the next day. The next morning they called and said there would be a man there after 11 am to fix it. When we came back later in the day, the tv was the same...not fixed!

The room was excellent and comfortable bed. And as I said before, the area is lovely and just off the highway so it was nice and quiet.

I would stay there again!

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GlenJenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster_Hampton_GM, General Manager at Hampton Inn Lancaster, responded to this review, April 29, 2012
JanetteGlen,

First of all, thanks for taking the time to place a review about the Hampton Inn Lancaster on Trip Advisor. We certainly appreciate your feedback and any suggestions you may have to help improve our hotel.

I was very glad to see how much you enjoyed your trip to Lancaster; it is a beautiful section of the world for sure. I am also pleased to know that you had a good stay with us. I was a little disappointed to read that we didn't resolve the TV channel discrepancies before you left but I wanted to let you know that we have started the process of updating our channel guides to match what the TV displays. Hopefully by the next time you visit Lancaster we will have that issue completely taken care of.

Again, thank you for your comments and we hope to see you again at the Hampton Inn Lancaster.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dryden, New York
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 13, 2012

The rooms were clean, the beds comfortable, and the front staff pleasant. Would stay here again.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Judi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Lancaster

Property: Hampton Inn Lancaster
Address: 545 Greenfield Rd, Lancaster, PA 17601-5833
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Lancaster
#3 Family Hotel in Lancaster
#5 Romantic Hotel in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Lancaster 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Discover Amish Country and much more from the Hampton Inn Lancaster. Our hotel is located close to major attractions in Lancaster, PA and surrounded by shops and restaurants within walking distance. We're just minutes from Downtown Lancaster, famous for First Friday, the East Coast's oldest existing indoor farmers' market, historic Fulton Theatre, boutique shops, fine dining and nightlife. Enjoy a unique theatre experience at Sight and Sound Millennium Theatre or the American Music Theatre and shop more than 500 outlet stores at the nearby Rockvale and Tanger Outlets. Our friendly staff can direct you to the most popular Amish attractions, Lititz, PA, Strasburg Railroad or the PA Renaissance Faire. Families will love the excitement of Dutch Wonderland Family Amusement Park, Landis Valley Museum, Hands-on-House, and the North Museum. If you're here on business, Hampton Inn Lancaster is conveniently located near the entrance to the Greenfield Corporate Center adjacent to the Lancaster County Visitors' Center. Johnson & Johnson, Dart Container, and Tyson Foods are just a few of the companies you'll find nearby. Enjoy our contemporary lobby and guestrooms, complimentary daily breakfast buffet and waffle bar, and wake up rejuvenated from a great night's sleep in the Hampton Bed(R). Work out in our state of the art fitness center or walk the scenic trails near the hotel or relax in the seasonal outdoor heated pool and sun patio. Catch up on work in our 24 hour business center or from the comfort of your room with free high-speed WiFi, while enjoying a cup of coffee from our 24-hour coffee and tea bar. Getting hungry? The Olde Greenfield Inn and Ginza Sushi both offer our guests great discounts for dining with them and they are only a few steps from the hotel lobby. ... more   less 
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Also Known As:
Hampton Inn Lancaster Hotel Lancaster
Lancaster Hampton Inn

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