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“Well done” 4 of 5 bubbles
Review of Cove Haven Resort

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Cove Haven Resort
Ranked #1 of 2 Hotels in Lakeville
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Well done”
4 of 5 bubbles Reviewed July 3, 2014

We spent one night that included a comedian show. The room and grounds were clean and well kept. The resort is an older style and quite welcoming. Breakfast and dinner included greatly exceeded our expectations. Every thing was very fresh, not just warmed over Buffett. The staff could not be more helpful.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RomanceManager, Manager at Cove Haven Resort, responded to this review, July 7, 2014
Thanks for the review, Steve L. Hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,526 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (515)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Toms River, New Jersey
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed July 1, 2014

Hubby & I booked Harbor Tower room, room was clean but very dated & musty . TVs are from the 80s, mattress was old & worn. Very noisy as you can hear many doors open & close.
Def need to update the room decor.
Food was average.
Lots to do on site, we took a boat ride , & saw lots of deer. Joined in some of the couples activities.
Staff was super nice. The property was very well maintained but also could use some updating.
They had 2 outdoor pools, on the small side & not heated.
For what we paid doubt we will return.

  • Stayed June 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DAWNKLEIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RomanceManager, Manager at Cove Haven Resort, responded to this review, July 7, 2014
We'd like to check out the suite you mentioned, DAWNKLEIN. Please consider emailing me at PoconoRomance@covepoconoresorts.com with the details of your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Suffield, Connecticut
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 29, 2014 via mobile

We came here on our honeymoon 30 years ago and continue to come back!Never disappoints lots of fun and games the rooms are fun and the staff and entertainment is fabulous !Live lives here❤️Food is good!So enjoy Honest Phil and his many jokes!Happy Anniversary to us

Stayed June 2014, traveled as a couple
Helpful?
Thank Mikeval1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RomanceManager, Manager at Cove Haven Resort, responded to this review, July 7, 2014
Happy 30 year anniversary!! LOVE your review! Thank you! <3
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glenn Dale, Maryland
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed June 29, 2014

My partner and I felt like we took a trip in a certain Deloran and traveled back to 1984 where plush red velvet was the best and you couldn't get enough of racquetball. The resort is very well-maintained and clean. I wish they had put some of the extensive dollars that they put into maintaining the place into updating it. The staff at the resort are some of the nicest people you will cover plan into and they will bend over backwards to make sure you enjoy yourself. My biggest problem with the resort is that its facilities are severely underutilized. For example they had a gigantic room that holds three tennis courts and nothing else, but they also have several outdoor tennis courts as well. Who plays that many rounds of tennis where you need so many facilities devoted to just that?! They also underutilized the water facilities. The offer motor boat rides which were great and also paddleboat options. But that is it. I find the resort also teases you with options that are not available to current guest. Such as the indoor ice-skating rink which looked like it had not been resurfaced in over two years and the water raft ride that was permanently closed. The resort is very much set up like a cruiseship offering daily activities, but I found those lacking is well with only one activity being offered per hour and ending at 5 o'clock. They really could benefit from hiring an event planner to add more exciting options throughout the day. The resort is located in the middle of nowhere and it would be great not to be tempted to leave every day. We were a young 30-year-old couple and I understand the many complaints from people in my age group referring to the resort has dated. Cove Haven is really a beautiful place and I really hope they consider putting money into it to turn it into someplace that would attract a younger crowd. You can really see that they put a lot of attention and effort into entertaining and keeping their 50 and overcrowd happy. But at the end of the day this group of people will not sustain your business and they need to invest in attracting a younger group. Overall I see potential but I also see that the lack of desire to put effort into doing what they need to.

Room Tip: We originally booked a Harbor View. Don't be fooled by the promise of a beautiful view of the la...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Tammi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RomanceManager, Manager at Cove Haven Resort, responded to this review, July 7, 2014
We appreciate your feedback, Tammi F. We hope you return to see all the exciting things we have planned.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rutherford, New Jersey, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 28, 2014

We are a mid 20s couple and didnt find the resort all that "dated" like alot of people said.... Yes its a bit cheesy but we enjoyed it.

The bathroom door did not close very well. You had to force it shut, and it would sometimes pop open.... that was irritating.

Also, the hot tub had a space in it where it meets where the tub sit... Ants came through the space our last day, i assume they are living under the tub.

Chris Carroll was our waiter a few time, he was probably the best waiter we've ever had. He was always smiling or in a good mood and always cracking jokes to lighten any moods making everyone else smile. He was amazing.

Also, Joe from the gift shop was great! He had a superb attitude and was very friendly and helpful with any questions.

The bar waitresses on the other hand seemed a bit snooty. I understand they work on tips, but as soon as you say "no thank you" they put on a face and walk away. A few of them did this.

It rained one night VERY hard while we were here, the next day we wanted to use the paddle boats and such, but could not. It was a beautiful day. The paddle boats were filled with water from the night before and it seemed no one was going to clean them.... so we did not get to enjoy the lake at all.

Overall it was a good experience. Good amount of activities ( the archery was great but a lot of the arrows were broken or missing parts).

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RomanceManager, Manager at Cove Haven Resort, responded to this review, July 7, 2014
Thank you for your feedback, Christopher C. I'll be sharing this with our Team. I'd like to take a look at the bathroom door you mentioned. Please consider emailing me at PoconoRomance@covepoconoresorts.com with the details of your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed June 26, 2014 via mobile

Had an awesome time. Never a dull moment with unplanned and planned activities. Clean room, great food, great staff and great service. Had problems with AC and it was fixed right away. Area was safe and quite.

Stayed June 2014, traveled with friends
Helpful?
Thank C_Seldom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RomanceManager, Manager at Cove Haven Resort, responded to this review, July 7, 2014
Thanks, C-Seldom!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Brighton, Pennsylvania
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 23, 2014

We stayed in the Garden of Eden Apple suites and they were spectacular. Loved having own pool and so much room. The room was clean, neat and very hospitable.

Dinner's were good, we ordered room service one day and Spooners was excellent. Liked the four different choices to choose from for your dinner. Breakfast was even better with lots of choices. All the staff was awesome and helpful. Only thing about dining, and it was rumored to be occurring, but a cash register would be helpful. Poor front desk lady was running around for change.

Activities - there was more to do than I expected. We did indoor and outdoor archery, watched the deer feeding and various other activities and games. Billy O was our CXO and all I can say about him was 'weeeeeeeeeeeeeeeeeee.' We didn't go to see any shows, but we were satisfied with that.

We would definitely go back! Stayed there through the week, would like to stay during the weekend. Excellent time!

Room Tip: Rooms were peaceful. We were up the hill so the walk was a little steep, but it was good. Plenty of...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Erin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RomanceManager, Manager at Cove Haven Resort, responded to this review, June 26, 2014
So happy to hear you had an excellent time! Thank you for the review. I'll be sure to share it with CXO Billy.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cove Haven Resort

Property: Cove Haven Resort
Address: 194 Lakeview Drive, Lakeville, PA 18438-4011
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Lakeville
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Lakeville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Cove Haven Resort 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
Cove Haven Resort is a romantic Poconos all-suite hotel. Many of our guest rooms feature whirlpools, saunas, fireplaces, and/or round king-size beds. Tennis, racquetball, and watersports are available ... more   less 
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Also Known As:
Cove Haven Hotel Lakeville
Caesars Poconos
Caesars Cove Haven Poconos Lakeville

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