I am so disappointed by Cove Haven. I have wanted to go here for years. My boyfriend actually was kind enough to spend his hard earned money to take me to Cove Haven.
First off the pictures do not match the actual resort. Some of the guests seem to love it and don't mind a run down resort. However, I do mind paying $300/night and not having a coffee maker in the room, ice machine, or soda machine near the building. Oh and key feature missing WIFI in the rooms. I am going to school online and needed to post we had to go to the cafe which is only open till 10:00 pm.
As leave the check-in building you are greeted by at least 3 bungalows with collapsed roofs. Seriously, blue tarp them and put a sign up stating that construction is beginning shortly to fix this. The water level in the lake was very low, which is surprising considering the numerous lakes within a 10 - 15 mile radius all appeared to have adequate water.
The rooms are outdated. Like others have said it is like stepping back into the 70s or 80s. I get that mirrored walls were in back then but not anymore. The AC unit was so loud, my boyfriend stated it sounded like a washing machine. It is clear the money made from this property has been invested into the other two.
You may be able to go between properties but they are far apart. We checked out the other two. Paradise stream appeared to be a step up from Cove Haven. The nicest check-in building was at Pocono Palace which appears to be a modern hotel. The gave us a map of the property and we saw the same type of buildings. However, at the Palace they did seem to offer more activities their lake was prettier and more of what I thought we were getting.
The other thing we did not like was being seated with 3 other couples. We were there for a romantic getaway for just the two of us. When we asked to dine alone we had to wait over 30 minutes. When there were plenty of empty tables. I just feel that we were paid for and were expecting a Hilton or Hampton Inn experience and what we got was a 1 or 2 star motel experience.
My boyfriend said he would consider trying the Pocono Palace but I don't think so. I am not going to have him spend his money at this resort again. $300/night I want a clean, polished room, and I expect the pictures to match the property as it currently is. Not how it was 20 or 30 years ago.
I have read most of the negative reviews and they are spot on with their description of this resort. I only wished I had found this site sooner. :(
- Official Description (provided by the hotel):
- Cove Haven Resort is romantic couples-only destination located in the scenic Pocono Mountains. Famous for being the birthplace of the heart-shaped whirlpool, it's also known for having invented the world-famous 7' tall Champagne Tower whirlpool. More than just romantic suites, Cove Haven also features all-inclusive dining, numerous activities to enjoy at your leisure or with a social director,nightly entertainment with comedians, DJs, live bands, and specialty acts like hypnotists and magicians, plus other amenities with indoor and outdoor pools, seasonal activities, and headline entertainment featuring famous names from around the globe. ... more less
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- Also Known As:
- Cove Haven Hotel Lakeville
- Caesars Poconos
- Caesars Cove Haven Poconos Lakeville