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“who is running the ship.”
Review of Costello's

Costello's
Ranked #28 of 63 Restaurants in Kingston
Cuisines: American
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Restaurant details
Dining options: Reservations
Description: This address states Kingston but, it could also come under Edwardsville.
Reviewed January 9, 2011

Went for lunch and had burger and chips. The burger was good and the chips even better. BUT there has to be attention and focus on guest awareness and satisfaction.

No one was present to seat me. Finally the owner came and sat me; then had to find a server. The server did not mention any specials (there was a special board facing the wrong way) at entrance. Server never came back to see how things were or refill drink.


I think if they are going to compete with similar establishments they need to educate people on guest satisfaction. The atmosphere and food alone is not going to get it.


Recommend but with hesitation.

    • Value
    • Atmosphere
    • Service
    • Food
Thank drf00d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (37)
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36 - 37 of 37 reviews

Reviewed September 6, 2010

I would definitely recommend eating at this restaurant. The food is reasonably priced and good. The atmosphere is also very nice. I like reading reviews so I felt like writing a well deserved one for this restaurant. I hope this helps you decide!

    • Value
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    • Food
Thank ShermanG123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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