I take my family to KOP every year the weekend before school starts, we usually stay at the nearby Marriott property.
This year, saw this,"illusion" of a better hotel online...... We checked in the lobby was beautiful, since we booked online I asked for a room away from the elevators, the front desk assured me it was, after the long hike to the average room, we were only two doors from the elevator at the other end of the hall.
The sink in the restroom was blocked, the next morning we informed the front desk in person prior to leaving for the entire day at the zoo in Philly.
We rturned 12 hours later, the drain was purged, the mess on the counter (hair and all) the room UNTOUCHED by house keeping.
The front desk did not care, a nice gentleman named Joe helped by moving us, but that was AFTER I called customer service from the dirty room who called the hotel.
We had to pack up and move our toddlers one fast asleep at 11pm because no one thought we wanted the room cleaned and the hair clog ghosts of past guests not on the counter that holds our children's toothbrushes. YUICK !!!!
Don't be fooled by online photos ! The beautiful pool online is not even onsite it is out of the hotel down the parking lot through a different hotel, out of that one and into a health club ! Who wants to take a 1/4 mile hike to swim at a health club full of hard bodies with their toddlers ?
- Official Description (provided by the hotel):
- The Crowne Plaza Hotel Philadelphia - King of Prussia is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more less
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- Also Known As:
- Crowne Plaza Valley Forge
- Valley Forge Crowne Plaza