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“Property was Pretty Good !!”

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Crowne Plaza Hotel Philadelphia - King of Prussia
Ranked #6 of 16 Hotels in King of Prussia
GreenLeadersBronze level
Reviewed January 23, 2013

I choose this property, because of avalibility and rate. The staff was more than friendly and accomidating, rooms were very clean and comfortable. The breakfast was better than expected for a buffet. If you like malls there isn't a better location. It also has easy access to PA Turnpike. Overall this was a very pleasent stay.

  • Stayed: January 2013, traveled with friends
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3  Thank racanfan3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this reviewResponded January 28, 2013

Dear Guest,

Thank you for taking the time to write about your recent stay at the Crowne Plaza in King of Prussia. I am thrilled to know you enjoyed your stay. Thanks for the nice comments about my staff being friendly and accommodating, not to mention that the hotel was very clean and comfortable. These are all the most critical aspects of successful hotel operations. The other critical item is location and it sounds like that worked for you as well. Glad to have been of service. We hope to see you again.

Sincerely,

Bob McGowan
General Manager

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245 - 251 of 387 reviews

Reviewed December 30, 2012

I was surprised at how upscale this hotel was. I had stayed at a Crowne Plaza once before but it nowhere near as good as this one. I could tell that this was going to be an awesome hotel as soon as I stepped into the lobby. The staff was very professional and the service was equal to or better than other high end hotels.

We stayed here for 3 nights and tried to spend as much time in the room as possible because it was so nice. The room was immaculate and the beds were extremely comfortable. The room surprisingly came with a refrigerator and free Wi-Fi; you usually have to pay for those at this level of hotel.

My only complaint is the thin walls. We could hear people slamming doors and running up and down the hallways as late as 1 AM. However, I could that the staff were looking for the troublemakers as soon as someone called. Everything else about our stay was great. I would be happy to return here. In fact, I might have to make up a reason for coming back to the area!

  • Stayed: December 2012, traveled with family
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2  Thank Chemicalguy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this reviewResponded January 1, 2013

Dear Guest,

Thank you so much for the excellent review of our property. It is very rewarding to hear you use words like "awesome" "immaculate" and "extremely comfortable". Our team works very hard to provide our guests with everything they need to be successful while here...it is nice to know that we achieved that for you. We look forward to your return very soon. I hope to have the opportunity to thank you personally at that time.

Best regards,

Bob McGowan
General Manager

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Reviewed December 11, 2012

We went here for a trip to a football game in Philadelphia. If you research the hotel one could imply nice pool. One could think from the photo's the pool is a centerpiece-it isn't. Staff is friendly, room is clean and I recommend booking the room with the breakfast. The breakfast was great. Now about the pool. Down a very long corridor, outside the building, down stairs, cross a road go through another hotels back lobby, up another long ramp, then through the doors. There you are greeted by middle aged men at a "Ballys" fitness that looks like something out of a communist gulag. They are sweating, playing handball and doing strange calisthetics in and around the pool. The aura of "man sweat" is everywhere and on the pool deck this is enhanced by two large sauna rooms-one dry and the other "natural." Needless to say I kept my young boys close, conversed little and stayed enough to let my boys say they swam. I am not claiming bait and switch, but almost. Oh, and by the way, get your towels before entering Ballys-they have none for you, the cart on the way in is for hotel guests using "their pool" as the staff told me. OK, dont go here for the pool-enough said. Hotel value good with nearby shopping. We ate at the Joe's Crab shack and had fun.

  • Stayed: December 2012, traveled with family
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1  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this reviewResponded December 12, 2012

Dear Guest,

Thank you for your feedback. We appreciate the kind words about the hotel and the breakfast in particular. I am sorry you and your children did not enjoy the swimming pool. Given it is an LA Fitness facility with much more than any normal little hotel fitness room and pool, most guests really enjoy our affiliation with them. I am surprised and sorry you did not.

Hopefully, you will have an opportunity to return sometime soon to take advantage of our Bed & Breakfast package. I am certain you will have an excellent stay once again.

Sincerely,

Bob McGowan
General Manager

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Reviewed December 9, 2012

Friendly welcoming service from the front desk, fantastic room at great value. I couldn't have been happier here. It is a perfect location for shopping at the King of Prussia Malls. If I was to return, I would defintiely choose to stay here again. King size room for USD$128.52 including all taxes. Brilliant! Well done to management on a fine hotel!

Room Tip: They are all good!
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  • Stayed: December 2012, traveled on business
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1  Thank JudeDudes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this reviewResponded December 12, 2012

Dear Guest,

Thank you so much for your excellent feedback. We appreciate the kind remarks about our staff and facilities. We hope you will have the opportunity to return...we would love serving you again.
Best wishes for a happy and healthy Holiday season!!

Best regards,

Bob McGowan
General Manager

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Reviewed November 24, 2012

I booked a room in the Crowne Plaze next to KOP mall for my daughter and a friend for Black Friday shopping. The room was an incredible price and very convenient to walk to the mall. The room was great and the bathroom was really gorgeous. The few employees we spoke with were pleasant and helpful. This will definitely become an annual tradition. The only surprise was the fact that breakfast was $15 per person. While they were eating, the were under the impression that it was complimentary and only when they went to walk out did they find out that their meal would be charged to their room. This of course, may have been posted and they just didn't notice. All in all, it was a fabulous deal!

  • Stayed: November 2012, traveled with friends
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2  Thank twisers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this reviewResponded November 26, 2012

Dear Guest,

Thank you very much for your excellent feedback. Being located directly across the street from the King of Prussia Mall does make shopping and dining very convenient. I am happy to know that you liked our brand-new bathrooms. We spent quite a bit of maoney creating the spa-like setting....glad you enjoyed them! You are correct that the very attractive rate you booked did not include breakfast. We do offer rates that include breakfast. They are slightly higher but still a very good value.

Thank you again for your feedback.

Sincerely,

Bob McGowan
General Manager

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Reviewed November 19, 2012

We booked this hotel last minute for an overnight stop before heading to Philly the next morning. We were beyond impressed by the value, location, and the hotel overall. Fast and easy check-in, nice, updated, and CLEAN rooms at a great price. You won't be disappointed...book at Crowne Plaza!

  • Stayed: November 2012, traveled as a couple
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Thank kimnei01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this reviewResponded November 22, 2012

Dear Guest,

I can't thank you enough for taking the time to write such a nice review. I am very happy you enjoyed your stay. I am also pleased to see that you emphasized CLEAN in your note. We emphasize CLEAN as well....it is nice to see we hit high marks!!

Thank you again for having been our guest. Hopefully, you will have occasion in the future to stay with us again.

Best regards,

Bob McGowan
General Manager

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Reviewed November 14, 2012

Nice lobby, clean and spacious rooms, polite staff, outstanding location. Cant ask for a better hotel, to be frank. Ask for a room away from the lobby otherwise it is noisy all night given he proximity of dining and conference rooms.

Room Tip: Ask for a room away from the lobby otherwise it is noisy all night given he proximity of dining and...
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  • Stayed: November 2012, traveled on business
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1  Thank kamisworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this reviewResponded November 16, 2012

Dear Guest,

Thank you for your feedback about your recent visit to the Crowne Plaza Valley Forge. It is very rewarding to have you say "can't ask for a better hotel". Our team is dedicated to delivering an excellent product and superior service in the best location in King of Prussia.

On behalf of my entire staff...thank you again for having been our guest. We look forward to your next visit.

Sincerely,

Bob McGowan
General Manager

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Additional Information about Crowne Plaza Hotel Philadelphia - King of Prussia

Address: 260 Mall Blvd, King of Prussia, PA 19406-2902
Phone Number:
Location: United States > Pennsylvania > King of Prussia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in King of Prussia
#7 Business Hotel in King of Prussia
Price Range: $104 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - King of Prussia 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
The Crowne Plaza Hotel Philadelphia - King of Prussia is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more   less 
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Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza

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