I made reservation on 5/29 through hotels.com. I made the payment of $512.79 immediately of course. I have stayed there from 6/16 - 6/21. The facility itself is OK. Since I was there for my son's camp so during the day I stayed in the room working. The wifi internet basically is none, kept disrupted. We have to use the line connection. This means in the evening when my son came back, we only have one laptop online. These are all bearable. The problem is the afterwards charge. When I checked out, I called reception desk ahead. I was told nothing needed doing, just drop the key cards to bin. We did. Surprisingly, weeks later, when I got my AE credit card, I saw there is a charge $382.80 on the day after I checked out. I called hotels.com twice. The first time, the customer service even asked me whether I am sure this is the hotel I have made reservation through hotels.com. The second time, the lady asked me to hold and told me she would called the hotel to check. Ten minutes later, I was told this was a mistake and she apologized to me. Imagine if you don't check your credit card transaction, this charge will be slipped in. The way Hotels.com handled my phone call, I have a feeling this happened quite often. This is my first time use hotels.com. I don't think I will use it anymore. Also, if you decide to stay at Valley Forge, be carefully to check your credit card afterwards.
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