I am a platinum member at Sheraton and stay at a number of Sheraton properties every week. When in Philadelphia, my work requires me to be near downtown and I don't have any problem with either Downtown or Society Hill Sheraton. Every time I end up staying at The Valley Forge Sheraton, I have to re-adjust my service standards. I truly don't even mind the bad commute from King of Prussia to Northeast Philadelphia.
This is a new Sheraton near the King of Prussia Mall with everything simply classy. Just a delight to use these new rooms that looks like never been used before. I can list it all but in short everything is worth the visit. What makes it the best Sheraton ever is the service. The manager (Mr. Roman) always calls me with my last name even if I am not there that often. Unlike other Sheraton, Mr. Roman always offers a better room before I have to ask or even think about it. He never fails to apology for not being able to offer something that I was not expecting anyways. One might say this may be a one person doing a great job but everyone at this location is worth remembering. The lady at the club room (Ms. Salam) remembers my name as if I am the only customer. She would be among the be most courteous folks I met. Where is Sheraton hiring these guys from? I truly feel like a family at this hotel. There is absolutely nothing that I could fix better. I wish this hotel was near my job so I could book the entire year here. I think, this hotel must be visited simply because of the service and quality they offer. I cannot resist but to write a review to show my gratitude. Thank you Sheraton !!!
- Official Description (provided by the hotel):
- 30 minutes outside of Philadelphia, our newly transformed hotel offers an array of modern amenities so you can work smart, or hack your workout at the state of the art fitness center. Experience the on-site nation’s oldest Italian restaurant, Ralph’s of South Philly. From breathtaking natural gems, historic landmarks or shopping, with downtime in front of our outdoor fire pit, you can fit it all in your trip when staying at our thoughtfully situated hotel. ... more less
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- Also Known As:
- Park Ridge Hotel