After seeing this restaurant featured on the Travel Channel, and some reviews (on other web sites) we decided to try it.
We arrived without a reservation and the hostess said it would be 20 minutes before we could have a table upstairs on the rooftop. No problem. We sat at the bar, the bartender was very nice. Less than five minutes later, our table was ready - perfect!
Be aware, you have to walk through the downstairs restaurant. The atmosphere was almost diner like, so that surprised me. The floor is a black and white mosaic tile style and slippery. I slipped, spilled some of my wine, had to ask a waitress for a napkin while my dinner partner was wiping up the spill!
Up the long flight of stairs to the top (I didn't see a wheelchair access or elevator), where we literally bumped into a couple in front of us who were waiting for their table. Soon after, a foursome was directly behind us. A bit of a traffic jam which crowded the bar station and resulted in a lot of shuffling. I'm saying to myself "this was a place featured on TV and written up in the NY Times?" Why?
We were seated by a smiling, yet frazzled hostess upstairs. Communications with the front hostess station was obviously not clear.
Our waitress was all over the place. I don't mind waiting to place my order, as long as someone acknowldeges that I am sitting there...for 10 minutes! We had our beverages but asked for water with lemon and a straw. She proceeded to plop down two glasses of water (okay, no big deal if she was being attentive), but again...waited patiently for the lemon.
The good news is, the goat cheese appetizer was delicous. The mussels were tasty (especially the broth) but a bit small. I guess you can't blame the restaurant on the size.
I ordered the red snapper, my partner ordered the antelope ribs. The snapper was just fair, not a "knock your socks off" kind of entree. The ribs looked worse than something you could find at Tony Roma's (no offense Tony). We passed on dessert and bolted as quickly as possible.
This could be a great place with a little more attention to detail and focus on customer service. I doubt I'd return.