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“It took 1 hour and 40 minutes for our main entrees to arrive!”
Review of Half Moon Restaurant - CLOSED

Half Moon Restaurant
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Good for: Bar scene, Local cuisine, Romantic, Special occasions
Dining options: Late Night, Lunch, Dinner, Reservations
Reviewed June 2, 2008

My wife and I have dined at Half Moon at least a dozen times in the last two years and until recently have been impressed with the menu and service. We dine out frequently and have a level of expectation for both the cuisine and service when paying $25-35 per plate. Last Saturday our party of eight celebrated a special occation at Half Moon. While the food was well presented and flavorful, the service was a complete disaster. The waitress spilled our first round of drinks on two of our guests, and then walked away without an apology. I informed our headwaiter and she still did not return with an apology. An hour after placing our order we still had empty glasses and no salads on the table. Fifteen minutes later (after inquiring about our meals from the headwaiter) our salads finally arrive. It took 1 hour and 40 minutes four our main entrees to arrive! I kindly expressed my dissatisfaction to the headwaiter and proceeded to inquire if the manager could comp us some deserts or discount our bill for our trouble. The manager refused to comp us deserts or discount our bill. I proceeded to express my dissatisfaction again and was confronted by additional wait staff with nothing but excusses as to why the service was sub-par (busy night, other large parties, etc…). Clearly this establishment does not care about making their customers happy and for this reason I would recommend taking your business somewhere else.

2  Thank AnH0nestReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (245)
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243 - 245 of 245 reviews

Reviewed December 31, 2007

The half moon restaurant is friendly, spacious, with big booths downstairs in lower level that isn't very smoky early, but prob gets smoky as bar fills later on. We went to the roof level restaurant which is smoke free. It is dark and somewhat romantic, and with the light we could still read menus. The salmon was delicious: creamy, cooked just right. The vegan entree (asparagus, cheese, tofu and spinach) was mediocre... not well spiced, bland. Food came very quickly and that was a plus!

Thank Oliveseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2016 via mobile
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Thank mzbrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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