My wife and I have dined at Half Moon at least a dozen times in the last two years and until recently have been impressed with the menu and service. We dine out frequently and have a level of expectation for both the cuisine and service when paying $25-35 per plate. Last Saturday our party of eight celebrated a special occation at Half Moon. While the food was well presented and flavorful, the service was a complete disaster. The waitress spilled our first round of drinks on two of our guests, and then walked away without an apology. I informed our headwaiter and she still did not return with an apology. An hour after placing our order we still had empty glasses and no salads on the table. Fifteen minutes later (after inquiring about our meals from the headwaiter) our salads finally arrive. It took 1 hour and 40 minutes four our main entrees to arrive! I kindly expressed my dissatisfaction to the headwaiter and proceeded to inquire if the manager could comp us some deserts or discount our bill for our trouble. The manager refused to comp us deserts or discount our bill. I proceeded to express my dissatisfaction again and was confronted by additional wait staff with nothing but excusses as to why the service was sub-par (busy night, other large parties, etc…). Clearly this establishment does not care about making their customers happy and for this reason I would recommend taking your business somewhere else.