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“Mixed Service detract from Overall experience”
Review of Giordanos Pizza

Giordanos Pizza
Certificate of Excellence
Cuisines: American, Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed January 13, 2013

The homemade pasta and some of the pizzas are good quality. They can over-do the grease and cheese but usually listen if you ask to hold. However, the biggest problem with Giordanos is the service. We have been there on more than one occasion when the service was so slow, we wondered what was going on...since the place was NOT busy on those occasions.

1  Thank carolcat40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 - 76 of 100 reviews

Reviewed January 4, 2013 via mobile

Downstairs is a very comfortable place to eat. The crust of their pizza is very tender... the best I have ever eaten. The Kennett Square cheesesteak with mushrooms is also the best and they are very consistent. The desert that begins with an "X" is deep fried cheesecake served with bananas, ice cream, and caramel sauce is awsome.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Cheman7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2012

The place has an excellent ambiance, very friendly service and a HUGE menu with all sorts of selections. Everybody knows it as Gio's and it is very popular.

Thank juanj325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

It was okay. Was there for lunch with my daughter and her friend. Nothing really that special about it. Seems like a great place for families or to grab a quick bite. Portions were of good size.

Thank horsinround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

We have been dining at Giordano's for 15 years. We do not go to the sports bar side of the building so I will not be able to comment about their sports bar.
The place is really showing its age. Walls that have sustained damage are not repaired. The furniture is old and is falling apart. Chairs wobble, tables are unbalanced, stained, chipped or missing pieces. The carpeting is worn and hardly cleaned. If this is still a family owned business, the owners must not have children or children that want, or know how, to run the place and they are too old to handle the day to day operations of the restaurant. I do not dislike Giordanos.

I do like their food. I disagree with other postings that the portions are small. I find their portions on most meals are just right and some have large portions. My favorite is their crab marinara. The flavor of their sauce is very good. My wife will only ever order the meatball sub, eggplant parm or the baked ziti. BAKED ZITI !!? She makes at home and we love it, she says Giordanos is the best. The rest of the menu is extensive. I have tried many items and have no complaints. Where I find problems is the business side of the place, not the kitchen.

The prices are higher than average ( mostly due to lack of other true Italian places). The main problem that needs to be addressed is the personnel and the cleanliness of the place. The hostess people and the servers are extremely poor. The older hostess never greets anyone warmly. She acts as if you are bothering her for coming in to dine. The younger hostesses are always congregating at their station or in the mouth of the small bar area to notice you and are just as rude as the older hostess. The servers are too talkative about their private lives and share inappropriate subjects. Many are young and have multiple piercings that should not be condoned in what is supposed to be a family place. Tables and the floor usually not cleaned very well. Utensils are dirty and you should check them before eating. The restrooms are filthy and are probably a good indication of the condition of the kitchen (don't really want to think about that). It might change my rating of the place. They have 3 TV sets hung, but music plays so loud that they cannot be heard, so lose them and enjoy the music with your meal.

Good food, high prices, poor service, unclean, Giordanos is showing its age.

    • Value
    • Atmosphere
    • Service
    • Food
Thank crabman27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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