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“lovely room, great stay”

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Fairfield Inn & Suites Kennett Square Brandywine Valley
Ranked #2 of 2 Hotels in Kennett Square
Certificate of Excellence
GreenLeadersBronze level
Branchville, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“lovely room, great stay”
5 of 5 bubbles Reviewed April 30, 2011

Had an extended king room, and loved it. A bit of noise from the highway, but otherwise absolutely perfect. Felt and smelled new, staff was very friendly.

  • Stayed April 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaisyFields
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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340 reviews from our community

Traveler rating
    162
    128
    35
    9
    6
See reviews for
108
118
17
43
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Maryland
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed April 24, 2011

The rooms were well-sized. The king studio had a small sitting area with a sofa bed and flatscreen TV with a partial divider to the bedroom. The 1-bedroom, 2-room suite was fairly generous. The outer room had a four-person table along with a sofa bed and desk. Both styles of rooms had mini fridges. Double-doors divide the two rooms. Each room had a separate thermostat and window heat pump. The weather was temperate, so our heat pump didn't turn on while were there. I can't say if it would have disturbed our sleep.

The beds were comfortable and there was a generous amount of pillows. The hotel was quite quiet. The hotel was pretty full, even so, I hardly noticed the other guests at night. I did hear some door slams around 10 PM, but nothing else.

The service was noteworthy, especially for this price class. Rhonda at the front desk was friendly and helpful. When I mentioned two minor problems upon checkout: one remote in the room didn't work; and I noticed a problem with the closet door while I was checking to see if we had left anything. She offered me a discount for the inconvenience even though I wasn't inconvenienced (except that I had to switch the bedroom and living room remotes). Juan in the breakfast area worked hard to keep everything stocked and the tables clean. He was even gracious enough to ask someone in our group who had just come down if she wanted breakfast before he took everything away.

The included breakfast was standard fare. Waffles, bagels, muffins, cereal, yogurt, and microwave breakfast sandwiches. Coffee and tea were available 24-hours.

The pool was small, but heated.

The location was just OK, but it was convenient to Longwood and Crosslands.

We will definitely be looking to stay here rather than Painters Crossroads the next time we're in the Kennett Square area.

We will check here first when we're back in the Kennett Square area.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank REEMaryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, Rhode Island
Level Contributor
353 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed April 23, 2011

Looks like hotel has been remodeled.Small pool and fitness ctr,but it's enough for 1 or 2 nights

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Budmanri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 20, 2011

This hotel really exceeded our expectations. It is truly as nice as it looks on the website. The room was very clean. The bed sheets and bath towels were very clean. Also, the hotel and room decor was really nice. The bed we slept in was very comfortable and our room was very quiet. We had everything we needed in our room. The hotel staff at the front desk was extremely helpful and kind. The complimentary breakfast offered a huge variety. Finally, the location of the Fairfield was right of the main road but near the beautiful downtown area restaurants and stores.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ckonchar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Level Contributor
225 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 bubbles Reviewed April 17, 2011

Stayed here while visiting Longwood Gardens. Spotless room, comfortable arrangement, great complimentary breakfast in morning with lots of choices that were healthy, extremely helpful staff, and we were asked at checkout if they could improve in some way. Our answer was that no improvements were needed - they went out of their way to be helpful. It is a bit hard to find, so better directions on the website would be helpful. We will be back

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UWSall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, Delaware
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 7, 2011

Had to make a quick reservation on short notice, this hotel was available and in the right area. It was clean, modern, and a great fit for our trip. The breakfast was well stocked and there was something for everyone in my family. If we needed to stay overnight in the area again, we'd choose this hotel again.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mamastub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paris, Ohio
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed December 5, 2010

Well, I guess by trying to be loyal to the Marriott brand I became spoiled with great customer service.
I make a couple of visits a year to this location for business but never noticed the Fairfield because it is just in a poor location. So I would normally stay at the Hilton Garden Inn. (Definitely more convieninent and actually quite a bit cheaper)
These are really the only two hotels to choose from when staying in this town. So, I decided to try the Fairfield this time because of my loyalty to the Marriott brand.
The hotel is very clean and pretty new. Whether I was a Rewards Member or not, I have always been impressed with the customer service at Marriotts. This hotel lacked customer service and I was surprised to find out that they don't even care if you are a loyal customer. When I noticed that the room I reserved had no frig or microwave, I went to see if I could get one that did have what I needed. Normally a free upgrade is not a big deal. I was told "that only works at full service hotels" when referring to my Rewards Member status. So, I cancelled all of my returning trips to this hotel and rescheduled them for the Hilton.
Also, I think they must have the smallest pool ever for a hotel. Its just a little bit bigger than the hot tub.
I will say that, for being right next to the highway, it was pretty quiet.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mmiller623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffisks, Manager at Fairfield Inn & Suites Kennett Square Brandywine Valley, responded to this review, January 7, 2011
Thank you for addressing these concerns regarding your stay at our property. We have recently completed our own investigation to discuss these circumstances further with you personally to ensure your next stay with us is pleasurable. Thank you for taking the time to bring these matters to our attention. We truly do appreciate your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Kennett Square Brandywine Valley

Property: Fairfield Inn & Suites Kennett Square Brandywine Valley
Address: 719 E Baltimore Pike, Kennett Square, PA 19348-2405
Phone Number:
Location: United States > Pennsylvania > Kennett Square
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Kennett Square
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Kennett Square Brandywine Valley 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
At Fairfield Inn & Suites by Marriott located in historic Kennett Square, Pennsylvania, experience small town friendliness during each stay! Enjoy a tour of Longwood Gardens in the Mushroom Capital of the World! Stroll downtown Kennett Square and visit our shops, galleries and dine in our local restaurants. Bring the family along and walk one of our famous trails including the historic Kennett Square walking tour or the Brandywine Valley Wine Trail. Schedule your visit around the annual Kennett Square Mushroom Festival in September or the Microbrew Festival in October. Whether traveling for business or pleasure, the Fairfield Inn & Suites Kennett Square is within reach. We offer what you want including clean, comfortable guest rooms and friendly service. Enjoy our complimentary hot breakfast featuring Jimmy Dean breakfast sandwiches, indoor pool and FREE high speed Internet access. ... more   less 
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Also Known As:
Fairfield Inn And Suites Kennett Square
Fairfield Inn & Suites Kennett Square Hotel Kennett Square

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