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“The Best Stay Ever!”

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Lebanon Valley Inn & Suites
Ranked #2 of 3 Hotels in Jonestown
Philadelphia
1 review
“The Best Stay Ever!”
5 of 5 bubbles Reviewed February 15, 2013

The hotel and room was very clean. The staff was very professional. The breakfast okay also. I had a whirlpool room which was great! We didn't have a flat screen tv in our room but overall it was still nice.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Wanda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwlebanonvalley, General Manager at Lebanon Valley Inn & Suites, responded to this review, April 22, 2013
Dear Wanda R,

We are very pleased to hear that you had a pleasant stay at our establishment. We hope you will consider staying with us again, as there are upgrades coming to the hotel in the near future. Please visit us again to check them out!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
    95
    83
    31
    12
    9
See reviews for
99
70
14
30
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
St.lazare,Quebec
Level Contributor
9 reviews
3 of 5 bubbles Reviewed February 5, 2013

We stayed at this Best Western during our trip south for the winter because it was easy off-easy on from interstate 81.
A convenient location,very clean,great service but very noisy because of the 24 hour truck traffic on the adjacent road.The staff was efficient and the "free" breakfast met expectations.


  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Herbert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwlebanonvalley, General Manager at Lebanon Valley Inn & Suites, responded to this review, April 22, 2013
Dear Herbert H,

Thank you so much for taking the time to share your experience at our hotel. We hope you will consider staying with us again when you are in the area. Thank you again for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flemington, New Jersey, USA
1 review
5 of 5 bubbles Reviewed January 10, 2013

This was a great place to stay with my family during a recent college visit to Lebanon Valley College. The location was ideal and very clean. The staff was very courteous and helpful. Would recommend anyone to stay here.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank TRACY K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwlebanonvalley, General Manager at Lebanon Valley Inn & Suites, responded to this review, January 24, 2013
Dear TRACY K,

Thank you for taking the time to share your thoughts regarding your trip to the area & our hotel.
We are happy to hear that you enjoyed your stay, & we hope to see you as a future guest again at our establishment!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
State College, Pennsylvania
Level Contributor
80 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed October 2, 2012

I had stayed here a few years back, and my experience this time was a bit better. The microwave and refrigerator are still a big bonus so that I could "cook" my own dinner. Free WiFi is still a plus, especially because the service was reliable and fast.

The breakfast seems to have improved a bit, though there still aren't very many healthy options. I would like to see some yogurt and/or more fruit added to the mix, but at least they have oatmeal and hard-boiled eggs for a little bit of protein.

The pool and exercise room looked nice, but I did not try them.

The bed was comfortable. The room was clean. The price is reasonable. I did not find my room (211) noisy at all - perhaps location in the hotel makes a difference. The location was convenient for my purposes. If I'm in the area again, I'll probably stay here again.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phyrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwlebanonvalley, General Manager at Lebanon Valley Inn & Suites, responded to this review, January 7, 2013
Dear phyrn,

I am pleased to hear that your second visit to our hotel was better than the first. Since your post, we have added yogurt to our breakfast selection and are currently updating some more features. Please stay with us again so that your third visit can be even better!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Virginia
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed September 26, 2012

Some just weren't built for comfort. Although having a nice decor & clean rooms there was virtually no noise suppresion between rooms next door & above. We heard every foot, scrape and movement from the room above (we were on the 2nd floor). And the TV from the room next to us was loud enough to make us increase the volume of our TV in the late evening & the next morning.

My recommendation to the Management is to NOT have the cleaning staff clean the rooms at 8:00am as a courtesy to the people who wish to sleep in.

Room Tip: Request the 3rd floor to eliminate any noise from the room above.
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank headusher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwlebanonvalley, General Manager at Lebanon Valley Inn & Suites, responded to this review, January 7, 2013
Dear headusher,

I am sorry to hear that you did not completely enjoy your stay. We try to recommend the 3rd floor to guests who want some peace & quiet. Also, our front desk staff would have gladly relocated you to another room or asked the surrounding guests to please quiet down. Please consider staying with us again in the future so that we can offer a better stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lebanon Valley Inn & Suites

Property: Lebanon Valley Inn & Suites
Address: 4 Fisher Avenue, Jonestown, PA 17038-8200 (Formerly BEST WESTERN Lebanon Valley Inn & Suites)
Phone Number:
Location: United States > Pennsylvania > Jonestown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Jonestown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Lebanon Valley Inn & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Lebanon Valley Inn & Suites located conveniently off I-81 Exit # 90 ... more   less 
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Also Known As:
Best Western Lebanon Valley Hotel Jonestown
Best Western Lebanon Valley Inn And Suites
Best Western Jonestown
Jonestown Best Western

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