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“A great hotel let down by poor housekeeping”

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Mercure Kooindah Waters Central Coast
Ranked #1 of 1 Hotels in Wyong
Certificate of Excellence
Reviewed August 27, 2014

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Leonie C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this reviewResponded August 28, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Reviews (587)
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231 - 237 of 587 reviews

Reviewed August 26, 2014 via mobile

I have stayed here a few times now and have experienced majority of the accommodation styles.

The restaurant has limited varieties in its meals but the fare is ok. The staff are friendly and the rooms quiet.

I don't play golf so can't comment on the course but overall a decent place to stay for business.

Stayed: April 2014, traveled on business
Thank Sean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this reviewResponded August 28, 2014

Dear Sean,

I appreciate your honest assessment of our facilities and the service you were provided. At Mercure Kooindah Waters, our focus is ensuring that our guests are our first and foremost priority and by providing me your honest opinion I am able to identify areas in which we can improve the hotel. Thanks.

I appreciate your patronage, this valuable feedback and I look forward to welcoming you back in the near future.

Kind regards

Daniel Payne
General Manager
Mercure Kooindah Waters

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Reviewed August 23, 2014

  • Stayed: August 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Oor N
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this reviewResponded August 26, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 14, 2014

My husband and I own 2 properties locally and i work locally but i didn't even know this was there
My husband surprised me with an over night stay for our anniversary - room was great with fantastic views of the golf course... staff were all very polite and happy to help with anything we required... Food was outstanding and with 3 children who are chef's we are usually very judgmental ... definatelty coming back and recommending to other locals to stay or just to come for a meal...

  • Stayed: August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank amanda z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this reviewResponded August 26, 2014

Hi Amanda,

Thank you for the review. Chef will be very happy when he reads this feedback.

We are always working hard to continually evolve our offer so please make sure you pop in again for a bite to eat next time you are in Wyong.

I really appreciate the feedback.

Regards

Dan

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Reviewed August 14, 2014

Our stay was very comfortable, we were upgraded to an apartment which was spacious and well appointed. Televisions in both bedroom and lounge and wonderful flow of hot water in the shower. Reception was very helpful and we dined in the restaurant that night. The restaurant meal was superb and the service was exemplary. Breakfast was good value with great views of the golf course, just wished we could have had time to play golf. A relaxing and enjoyable stopover. The gym was acceptable but a television would have been a great add on.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Lyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this reviewResponded August 26, 2014

Hi Lyn,

Thank you for the positive review.

I am glad that you stopped in on your way to Melbourne.

I really appreciate your feedback and I shall share this review with the team to thank them for a job well done.

Kind regards

Dan

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Reviewed August 6, 2014

We had a lovely relaxing five days. Our room was lovely and clean. The scenery was beautiful overlooking the Golf Course and water. We had a balcony so that we could sit outside and enjoy the view and beautiful weather. Great food, lovely staff!!!!

Room Tip: Our room was very roomy, big bathroom and great view.
  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Regina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this reviewResponded August 26, 2014

Hi Regina,

Thank you for the great review. I am glad that you enjoyed your stay with us. I look forward to welcoming you back at a later date.

Kind regards

Dan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank MichaelvanK
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this reviewResponded July 27, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Mercure Kooindah Waters Central Coast

Address: 40 Kooindah Bvd, Wyong, New South Wales 2259, Australia
Location: Australia > New South Wales > Wyong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Wyong
Price Range: $142 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Kooindah Waters Central Coast 4*
Number of rooms: 84
Official Description (provided by the hotel):
Are you looking for an ideal venue for a business conference? A relaxing weekend getaway but don’t want to travel too far from Sydney or Newcastle? Or trying to find an ideal venue for your wedding? Whether for business, a function, or a private weekend getaway, you can now find all the facilities, ambiance and luxury you need, just 90 minutes north of the Sydney CBD – at Mercure Kooindah Waters Golf and Spa Resort. Stay at Kooindah waters and enjoy…• Be active. Play golf on our Ross Watson-designed, 18-hole championship standard golf course – or try our private gym or tennis courts. • Relax. Visit our endota day spa with luxurious treatment rooms or our indoor 25m lap pool, leisure pool, spa or sauna. • Indulge. Enjoy a meal at our exclusive Karinya’s Restaurant and Wine Bar overlooking the stunning golf course and wetlands. • Explore. Go wine tasting in the Hunter Valley, just a 40 minute drive, or visit the beaches of the Central Coast in under 30 minutes. Nearby Tuggerah Lake also offers serene picnic spots and a plethora of water sports with kayaks and bicycles for hire. Local National Parks boast a multitude of walking tracks, and the Yarramalong and Dooralong Valleys offer horse riding, kids’ activities, art galleries and charming villages. Accommodation OptionsMercure Kooindah Waters has a variety of Accommodation styles available to our guests from hotel rooms to spacious self-contained apartments - including standard king rooms or one, two and three bedroom self contained apartments. Most rooms offering beautiful views over the golf course with private balconies. Conferences and EventsMercure Kooindah Waters Golf and Spa Resort offer everything you need for a conference or event. There are six indoor function rooms, all with natural light and our Kooindah Ballroom boasts wetland views as well as many various outdoor areas to choose from. Weddings: Mercure Kooindah Waters offer an ideal location to celebrate your wedding and exchange vows, overlooking the glorious golf course and surrounding wetlands. The resort has all the requirements you need for your special day with ceremony and reception venues, dining, accommodation and a day spa all onsite. ... more   less 
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Also Known As:
Mercure Kooindah Waters Central Coast Hotel Wyong
Mantra Kooindah Waters Hotel

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