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“Exepectations met”

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Mercure Kooindah Waters Central Coast
Ranked #1 of 1 Hotels in Wyong
Certificate of Excellence
Sydney, Australia
Level 4 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Exepectations met”
Reviewed December 8, 2013

This is a large hotel and I would expect most of you potentially looking would come here for the golf course, ironcially I came here for the pool and tennis courts.

Although it was ust for a short weekend, 1 night with my girlfriend, the place had met all my expectations. The room that I booked was the 'Standard 1 king-size bed with golf course view'. Golf view was not all that spectacular however the room was big, very spacious.

Secure parking (with the room I got) was a plus although I did have a challenge to get the swipe card to scan into the parking lot.

Staff were good, nothing to rave about.

Pro - Golf course, Large property, quiet, well maintained facilities, Pool/spa was clean. Excellent Tennis courts.

Con - expensive breakfast. King Bed was acutally 2 single beds zipped together Covered with Kind size linen.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reggie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this review, January 14, 2014
Thanks for the review. I am glad we met your expectations. I'll have the Maintenance Manager check the swipe mechinism on the secure car park. Appreciate the feedback and hopefully will welcome you back at a later date.

Regards

Dan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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578 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
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English first
Sydney, Australia
Level 5 Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 2, 2013

Our room was very good room 105 upstairs on the corner overlooking the golf course. Staff gave us a pleasant welcome. The hotel did not have too many guests.
I had a swim in a heated 2 lane indoor lap pool which was fine. The spa was good and it had lots of bubbles.. The sauna was fine also. There is a small gym as well. After my swim Iwent to the restaurant which was only half full. I was told that it was all booked up. I said I'll just have a soup of the day and eat it over there for about 5 muinutes. They said OK.
I then went to the bar where I got a complementary drink with a voucher I had. I ended up waiting about 50 muinutes for my soup and got 2 free drinks and the soup for nothing. Only problem was my wife expected me back 40 minutes ago.
Finally when i arrived home I got a bill for the mini bar in my room that was not correct. i'm now waiting for a refund.
Overall it's a hidden gem with staff who try to help but the execution seems somewhat lacking.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank etsu2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this review, January 14, 2014
Thanks for the review. It was disappointing to hear about your experience in our restaurant. I have discussed your points with our Food and Beverage Manager. We have recently embarked on a program that will see us review and refine our operating procedures and systems so that we are better equipped and trained to deliver on our promise at breakfast, lunch and dinner. I appreciate your honest assesment and hopefully I can welcome you back at a later date.

Regards

Dan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 30, 2013

The hotel is clean, modern and spacious. We have stayed in both the one and two-bedroom apartments with kids. The day-spa is great and the pool facilities excellent. Even though we stayed in winter (twice), there was plenty to do with the indoor pool and spa and nearby Westfields.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmpmsydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this review, January 14, 2014
I appreciate your thoughts and am glad that we can consistently provide you and enjoyable stay.

Many thanks

Dan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
152 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed November 28, 2013

Bought the stay and play package. Husband went and plated golf whilst I went to the spa. The pool was great. Really big. Buffet breakfast was great. Everything you would want. The spa was fantastic. Got a facial and pedicure. So relaxing. Wanted to stay longer. Would go back again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this review, January 14, 2014
Thanks and do please come back!

Regards

Dan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hughesdale, Australia
Level 4 Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 18, 2013 via mobile

I stayed one night for work, and had a third floor room overlooking the golf course. I wish I could have stayed longer as the resort looked like it had lots to offer for a leisure stay (the endota spa on site definitely appealed!). The bed was comfortable, the room and bathroom spacious and everything was clean. The curtains didn't quite block out the very early morning sunshine, but that's a small gripe. A reliable hotel in a lovely location.

Stayed November 2013, traveled on business
Helpful?
Thank AusScotTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this review, November 20, 2013
Appreciate your thoughts.

Thanks

Dan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Kooindah Waters Central Coast

Property: Mercure Kooindah Waters Central Coast
Address: 40 Kooindah Bvd, Wyong, New South Wales 2259, Australia
Location: Australia > New South Wales > Wyong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Wyong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Kooindah Waters Central Coast 4*
Number of rooms: 83
Official Description (provided by the hotel):
Are you looking for an ideal venue for a business conference? A relaxing weekend getaway but don’t want to travel too far from Sydney or Newcastle? Or trying to find an ideal venue for your wedding? Whether for business, a function, or a private weekend getaway, you can now find all the facilities, ambiance and luxury you need, just 90 minutes north of the Sydney CBD – at Mercure Kooindah Waters Golf and Spa Resort. Stay at Kooindah waters and enjoy…• Be active. Play golf on our Ross Watson-designed, 18-hole championship standard golf course – or try our private gym or tennis courts. • Relax. Visit our endota day spa with luxurious treatment rooms or our indoor 25m lap pool, leisure pool, spa or sauna. • Indulge. Enjoy a meal at our exclusive Karinya’s Restaurant and Wine Bar overlooking the stunning golf course and wetlands. • Explore. Go wine tasting in the Hunter Valley, just a 40 minute drive, or visit the beaches of the Central Coast in under 30 minutes. Nearby Tuggerah Lake also offers serene picnic spots and a plethora of water sports with kayaks and bicycles for hire. Local National Parks boast a multitude of walking tracks, and the Yarramalong and Dooralong Valleys offer horse riding, kids’ activities, art galleries and charming villages. Accommodation OptionsMercure Kooindah Waters has a variety of Accommodation styles available to our guests from hotel rooms to spacious self-contained apartments - including standard king rooms or one, two and three bedroom self contained apartments. Most rooms offering beautiful views over the golf course with private balconies. Conferences and EventsMercure Kooindah Waters Golf and Spa Resort offer everything you need for a conference or event. There are six indoor function rooms, all with natural light and our Kooindah Ballroom boasts wetland views as well as many various outdoor areas to choose from. Weddings: Mercure Kooindah Waters offer an ideal location to celebrate your wedding and exchange vows, overlooking the glorious golf course and surrounding wetlands. The resort has all the requirements you need for your special day with ceremony and reception venues, dining, accommodation and a day spa all onsite. ... more   less 
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Also Known As:
Mercure Kooindah Waters Central Coast Hotel Wyong
Mantra Kooindah Waters Hotel

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