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“Great food but the staff is overwhelmed”

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PEPPERJACKS TEX MEX GRILL & AZUL LOUNGE
Price range: $0 - $14
Cuisines: Mexican
More restaurant details
Restaurant details
Good for: Large groups, Bar scene, Families with children
Dining options: Lunch, Dinner
Staten Island, NY
Level Contributor
93 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Great food but the staff is overwhelmed”
Reviewed October 16, 2012

During Foliage weekends, they didn't have enough staff, so service was slow. However, the food was VERY GOOD for an ethnic restaurant in this small town. I recommend it for lunch if you don't have too large a group.

  • Visited November 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DebraCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

36 reviews from our community

Visitor rating
    7
    5
    8
    9
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Tallahassee, Florida, United States
Level Contributor
20 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Very good food but....”
Reviewed September 11, 2012

I must say that the mexican food was VERY GOOD. No complaints there at all. But I have to give it an average review. Plastic table cloths, not very good atmosphere and poor wait staff service(a very unpleasant waitress). The margaritas were so-so.. BUT the food made it worth it. I would go there again but just for the food.

Visited August 2012
Helpful?
Thank Carole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waverly, New York
Level Contributor
129 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
“Disappointing”
Reviewed September 7, 2012

Beer was warm, and the place smelled like a basement. I didn't try the food, but it smelled good. The inside had a bad motel restaurant feeling.

Visited August 2012
Helpful?
Thank CMennig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim Thorpe, Pennsylvania
Level Contributor
43 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Dinners sound good on the menu”
Reviewed July 31, 2012

For casual , I mean very casual, you could chance the tacos or some of the basics, but the remainder of the dinners are lacking in any professional preparation, and certainly could use some help in the " Mexican" flair. Sangria tastes like Hawaiian punch from a can, with very little wine in it.

  • Visited December 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CountryRoadGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Chester, Pa
Level Contributor
100 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Quick Lunch”
Reviewed July 27, 2012

Placed was filling up fast at lunchtime, and for the most part it was decent, but the poor server was running around from table to table as she was the one and only one..so they need to anticipate a little better.

Visited July 2012
Helpful?
Thank Cranium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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