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“Average but a bit costly”

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Mercure Sydney International Airport
Ranked #2 of 2 Hotels in Wolli Creek
Brisbane, Australia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Average but a bit costly”
3 of 5 bubbles Reviewed June 14, 2013

It`s just Ok when you arrive in Sydney and waiting for your Transfer/ Connecting flight. Don`t expect much facilities. When I was there, the lobby was still a building site. The price to value ratio is a bit on the poor side.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank just4enjoyment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review, June 16, 2013
Dear just4enjoyment,

First of all thank you for taking the time in giving us your feedback. We apologise for any inconvenience felt in regards to your last stay. We hope you allow us another opportunity to show you the improvements that we have made as well as our newly transformed lobby.

Kind regards,

Joleen Hurst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,983 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Orange N.s.w
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 13, 2013

Very reasonable price to leave car before flying overseas. close to airport and railway station. clean and friendly helpful staff. Shuttle on time to airport just a little late returning to Motel. Didn't get opportunity to have dinner or breakfast but restaurant looked to have a reasonable menu and prices were affordable

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review, June 16, 2013
Dear TripAdvisor Member,

Thank you for taking the time in giving us your feedback. We hope that you are able to taste our delicious meals in Seasons Restaurant on your next stay. We look forward to welcoming you back into the hotel.

Kind regards,

Joleen Hurst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed June 13, 2013 via mobile

Due to our airline retiming their flights we were put up at the Mercure and it was such a pleasant surprise.

It's been newly renovated to a low 4 star standard (still being finished in a few places) and the staff are exceptional. Honestly they couldn't have been more helpful. The hotel also has a nicer view than it competition that is in the carpark of the international terminal. The restaurant was pretty good too for dinner and breakfast. Noise not a problem.

For the inconvenience of a small 4 minute bus ride to the international terminal this is definitely my first pick if I have to overnight at Sydney airport again.

  • Stayed June 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank newtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review, June 16, 2013
Dear newtr,

Thank you so much for the lovely comment. We are so pleased to hear that you enjoyed the views and found our staff to be helpful. We look forward to welcoming you back into the hotel.

Kind regards,

Joleen Hurst
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gosford Central Coast
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

We had a sleep over at Mercure Sydney Airport before flying out to Ayers Rock the following morning. Our room was upgraded to Superior which was great, but we found the bed not very comfortable. Pillow menu was awesome. Both my husband and I had breakfast the next morning which was excellent!!.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank leane_yates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review, June 11, 2013
Dear leane_yates,

Thank you for taking the time in giving us your feedback. It's great to hear that you enjoyed your sleep over prior to your morning early flight to Ayres Rock. We look forward to welcoming you back into the hotel.

Kind regards,

Joleen Hurst
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed June 9, 2013

My husband and I stayed for 2 nights and we had a very enjoyable stay. The room was on the 5th floor and faced west was, it was lovely and clean. The bed was firm and had a selection of pillows to choose from. The location suited our needs and was very convenient to the airport. There is a charge of $10.00 for the secured car park.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank crossjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review, June 11, 2013
Dear crossjm,

It's so great to hear that you enjoyed your 2 days stay at Mercure Sydney Airport. Thank you for taking the time in giving us your feedback and we look forward to welcoming you back into the hotel.

Kind regards,

Joleen Hurst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wagga Wagga, Australia
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed June 9, 2013

I stayed at this Hotel prior to going to the State of Origin and was most impressed with the standard of service and the assistance in organising shuttles to and from the domestic terminal. The rooms were comfortable and the food in the restaurant was very good.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank 111James111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review, June 11, 2013
Dear 111James111,

We trust that you enjoyed the game. Thank you for taking the time in giving us your feedback and look forward to welcoming you back into the hotel.

Kind regards,

Joleen Hurst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed June 8, 2013

Beds were over firm for us otherwise the stay was good enough. Did not eat there and were only there one night. Our credit card details were mixed up with another room but staff fixed this up. Did not appear to be free internet and the tv channels were linked to the hotel and were slow to change

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank jct45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRHSydney, General Manager at Mercure Sydney International Airport, responded to this review, June 11, 2013
Dear jct45,

First of all thank you for taking the time in giving us your feedback. Apologies for the inconvenience felt in regards to the credit card mix up and TV channels. We hope you allow us another opportunity to show you the improvements that we have made and look forward to welcoming you back into the hotel.

Kind regards,

Joleen Hurst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Sydney International Airport

Property: Mercure Sydney International Airport
Address: 22 Levey St, Wolli Creek, Rockdale, New South Wales 2205, Australia
Location: Australia > New South Wales > Greater Sydney > Rockdale > Wolli Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Wolli Creek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Sydney International Airport 4*
Number of rooms: 271
Official Description (provided by the hotel):
Mercure Sydney International Airport is conveniently located near both the international and domestic airport terminals, adjacent to the 18 hole Kogarah Golf Club and only 15 minutes from the city centre. Situated on the Cooks River and surrounded by parklands, the hotel features 271 modern accommodation rooms with no disturbance from plane take off or landing. Convenience is ensured with Wolli Creek train station a 5 minute walk away as well as a Bar and Restaurant on site. ... more   less 
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Also Known As:
Mercure Sydney Airport Hotel Wolli Creek
Mercure Wolli Creek
Mercure Hotel Sydney Airport

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