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“Bliss”

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BIG4 Tweed Billabong Holiday Park
Certificate of Excellence
Canungra, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Bliss”
Reviewed October 6, 2013

Such an awesome warm welcome, We pulled into our parking and opened the door to perfect cabin accomodations and the range and quality of facilities are second to none! We had a great time relaxing by the billabong watching while the kids ran themselves ragged. We are planning another trip soon and are looking forward to it. We will bring the fishing rods! The pool and the lounges around it were divine! We will be back again and again!

Room Tip: By travelling and using Big4 we are sure to get quality
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank saintsmadhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review, October 15, 2013
Hi Saintsmadhouse,
Thank you for the awesome review. Our staff are naturally warm and friendly but we are trying especially hard to be really great in customer service. Please bring your rods next time, the billabong has lots of mullet, some Flat Head and even a few Mangrove Jack in it. We look forward to seeing you again sometime.
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253 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Danish first
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English first
1 review
Reviewed October 1, 2013 via mobile

Hi well all I can say is wow! We just loved the friendly enviroment the kids thoroughly enjoyed the actvities and the facilities along with making a tonne of new pals whilst scooterin around and well us we were just happy in such a calm enviroment occasionally amused whilst watching the construction and destruction of tents n so fourth with the comings and goings of our constantly changing neighbours !lol. And even though we stayed in a budget shearers cabin it had everything that we needed to just relax. Thoroughly enjoyed our stay and intend to revisit next year. We give it 5 stars.

  • Stayed September 2013
    • Value
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    • Cleanliness
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Helpful?
Thank karen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review, October 3, 2013
Thank you Karenb so much for the kind words. We put a lot of effort into kids activities and love that your kids enjoyed them. Please return next year to see our new camp kitchen. It's going to be an awesome place for our wonderful guests to get together and meet new friends.
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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 1, 2013 via mobile

Camped at Big4 Tweed Billabong for the first time at the end of September 2013. It is a great spot with heaps for the kids to do. Not once did my boys have to reach for the old iPod. Bikes, ride on peddle cars, pools, slides, lots to explore and most importantly, the unique billabong. Great play equipment and fishing is allowed! (Caught nothing though).

Were it not for the slightly unfortunate positioning directly under the north / south runway approach for coolangatta airport, I would think this would be the best park in the region. Even despite the location, it's fair to say the park is fantastic. Regardless, you know what they say about lemons and lemonade, my sons and I spent time in the middle of the billabong on the floating trampoline counting jetstar, virgin, tiger, scoot, qantas and the occasional air Asia jet.

Overall a great stay, possibly not for light sleepers, but great fun nonetheless!!

  • Stayed September 2013
    • Value
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Helpful?
Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review, October 1, 2013
Hi Tim G,
Yes it's a good saying and one to live by. We do try to make the best of the big birds and are happy you embraced all the great things within our park. We'd love to hear your suggestions for the future and would love to have you back some time. Thanks for the great review.
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Toowoomba, Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2013

Enjoyed staying in this park with our new van. Our two children had lots of activities to keep them occupied and were able to ride their bikes around the park in safety. Was in a good location for a short bike ride into Coolangatta. Had to drive to get groceries (ie nothing in really close proximity) and the pools were a little bit cold were the only negatives. Will be great when the new camp kitchen is completed.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
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Helpful?
1 Thank Janet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review, October 1, 2013
Hi Janet M,
Thanks for the great review. There are actually some good rides around the Tweed so if you return some time, please ask us. We are a bit honoured to be the first park you have tried your new van in, I hope you are happy with it. Not sure if you are new to parks but glad you enjoyed what may be your first foray into our type of holidaying. Thanks for the feedback about the pool temp. Next year we might need to keep the heating going a bit longer. Hope to see you then.
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Brisbane, Queensland, Australia
1 review
Reviewed September 29, 2013

We just had a wonderful long weekend here with our family of 5, great park lovely pools, plenty to do. great activities the staff were very pleasant & helpful, fishing in the tweed river just up the road. Kids can ride bikes & scooters in the park too. We will be back for sure! Thanks for a lovely time.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review, October 1, 2013
Hi Amy F,
Glad to hear you will be back and that you liked all the things for the kids to do. Thanks for the comments about our staff, I'll make sure they hear about it. We look forward to hearing from you soon.
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Sydney
1 review
Reviewed September 29, 2013

We stay at Tweed Billabong every three weeks for a weekend with three young kids. The facilities for them are great, and the park itself is tranquil and beautiful which is great for us! The cabins are well fit out and the spa bath is a bonus! Staff are friendly, helpful, and always have time for us. They are great with the kids too which means the whole feel of the park is calm and friendly. The only issue we have had (and the only reason I haven't given 5 out of 5) is that the kitchens are quite small and make it very difficult to store and prepare food whilst having toaster, kettle, and sometimes other dirty dishes in the sink still, on the bench. Especially when the kids want to help cook. I often have to use the kitchen table to put things while I am cooking and then move them all back which is a bit of a pain. For a fiver person cabin I would think the kitchen would be more spacious, and perhaps have a dishwasher like other parks we have stayed at. Otherwise no complaints. We have a great time every time :)

Room Tip: We have only stayed in the Coolabba cabins. Though these are great they are closer to where the plan...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brittany M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review, October 1, 2013
Hi Brittany M,
Thanks for the great review. We are pleased the kids have fun with us, that you are happy with our staff's service and especially that you keep coming back so often. Your feedback about the kitchen bench space is very much appreciated. Our Coolabah Cabins are currently our top of the range yet ironically have less kitchen bench space than our Matilda's and Jumbuck Cabins. Rest assured, when the time comes to order new cabins, there will be much more bench space in them.
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Melbourne, Australia
1 review
Reviewed September 27, 2013

We have been staying at Tweed Billabong for the past six years and will continue to stay there for the warm winters. The hospitality is second to none and the staff are friendly and always remember our names which is pretty important as it makes us feel special and part of the "family". We love the Wednesday morning teas and all the other events the park put on for us eg, Christmas in July, Father's Day Burgers etc. Highly recommended.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Carmel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review, October 1, 2013
Hi Carmel K,
Thank you for going to the trouble of writing your feedback (particularly such a good one) and returning year after year. We know you have a choice of parks and take seriously the feedback from all our guests especially our regular winter visitors. While we try to make the park better each year we are particularly happy to hear you praise our staff's customer service. We know it's of the utmost importance and is something we are really focussing on. See you next year.
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Additional Information about BIG4 Tweed Billabong Holiday Park

Property: BIG4 Tweed Billabong Holiday Park
Address: 30 Holden St, Tweed Heads, New South Wales 2486, Australia
Location: Australia > New South Wales > Tweed Heads
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 6 Specialty Lodging in Tweed Heads
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — BIG4 Tweed Billabong Holiday Park 4.5*
Number of rooms: 24
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