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“Best holiday ever”

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BIG4 Tweed Billabong Holiday Park
Certificate of Excellence
Reviewed September 25, 2013

This place was the greatest, we all had a great time and the kids had so much fun. we stayed in the Coolabah Cabin and it was so nice and clean and the spa was beautiful. the kids jumped,swam,canoeed, go-karted just to name a few and had the time of their lives. we will definitely be returning :)

  • Stayed: September 2013, traveled with family
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Thank MRooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Owner at BIG4 Tweed Billabong Holiday Park, responded to this reviewResponded September 30, 2013

Hi MRooks,
It's great to hear your kids had a ball. We'd love to have your family visit us again. Please let us know your ideas to make your next stay even better. info@tweedbillabong.com.au.
We're glad to hear you enjoyed our Coolabah Cabins. They are our top of the range so we do try to keep them updated. Thanks for the awesome review.

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233 - 239 of 269 reviews

Reviewed August 21, 2013

We arrived late Friday night and were greeted by a lovely lady at reception, then we went to our caravan site nestled on the water edge!!!! Service is second to none a lovely man the caretaker of the park helped us position our van and even level it. That is a first for us we go away most weekends! The toilets and showers have music playing and are as clean as a whistle. The camp cookout is amazing there is even a fridge and microwave. The Billabong was so much fun my husband was a big kid again jumping on and off the huge trampoline, of if you want to swim in a warm pool go across to the pool area slippery slides waterfalls and gorgeous chairs to lay back and just relax. One of if not the best parks we have ever stayed at. 5 star all the way from the people who work there to the clean beautiful park!!! Loved our stay and we will go back often.

  • Stayed: August 2013, traveled as a couple
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1  Thank miloky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Owner at BIG4 Tweed Billabong Holiday Park, responded to this reviewResponded August 26, 2013

Thanks so much for your great review. We're really happy that you were impressed with our service and faciilities. I must admitt to behaving like a big kid in the Billabong too! See you next time.

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Reviewed August 17, 2013

Just back from a short weekend stay and have to say it is an very friendly and well run Park. My two 7 year old boys had a ball and want to return during school holidays. Having been in the hospitality industry for over 25 years it was a pleasure to see such a clean and hygienic Public area with spotless toilet blocks and shared kitchen areas. The management were super friendly and the residents were a good mix of friendly travellers who I got to meet at the BBQ while cooking up some finger food for our new found friends who were providing some live entertainment. All in all a great place to stay and relax for any age group, who are willing to put up with the odd noisy low flying jet en route to Coolangatta airport.

  • Stayed: August 2013, traveled with family
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1  Thank Brendan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Manager at BIG4 Tweed Billabong Holiday Park, responded to this reviewResponded August 26, 2013

Hi Brendan, Thanks for your lovely comments about the Park and our facilities. We all enjoyed meeting you and your boys too and our grey nomads are still talking about the nibbles you cooked them! We hope to see you again, especially when our new fancy camp kitchen opens next year. Rachael and Kieran

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Reviewed August 13, 2013

This place is fantastic! We stayed for the weekend in a Coolabah Cabin which had everything we needed.
The staff were extremely helpful and friendly.
Lots to do for the kids such as Go-Kart hire, Swimming Pool and Jumping Pillow and even stuff for the adults and I have to admit I have found a new love of paddle boarding also one of the excellent hire options that was available.
Could not fault our stay and we will definitely be back!

  • Stayed: August 2013, traveled with family
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1  Thank kjj267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Owner at BIG4 Tweed Billabong Holiday Park, responded to this reviewResponded September 3, 2013

Hi Kjj267,
Thank you for the wonderful feedback. We are so glad you enjoyed your first go a paddle boarding. It's great fun and keeps you fit. Thank you for the positive comments about our staff. We'll certainly let them know. We hope to see you back some day.

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Reviewed August 11, 2013

We spent a long weekend away with a group of friends and found the park and staff to be of a very high standard. The heated pool was a huge hit with the little kids and a few of the "big" kids also. Even though it is a short drive to major beaches we felt no need to leave the park for entertainment, the kids were happy with everything on offer in the park itself.
My only negative was the noise factor. We were disturbed and woken throughout the night by the trucks using the motorway which is at the edge of the park. The 6.10am flight was our wake-up also unfortunately. This is not a huge negative and obviously out of the control of the park.
The staff were very friendly. We would go back again (but might bring earplugs next time).

  • Stayed: August 2013, traveled with family
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1  Thank BREL2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Owner at BIG4 Tweed Billabong Holiday Park, responded to this reviewResponded September 3, 2013

Hi Brel2002,
Thank you so much for the positive review. As you say, our beaches are only a short drive away and I think Greenmount and Rainbow Bay are two of the nicest in Australia. That said, we are happy your group enjoyed all the 'in park' activities on offer as well. We welcome you back.

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Reviewed August 10, 2013

We were based on the Gold Coast and had the opportunity of a few days away with our granddaughter. We were not aware that it would be the school holidays and so ended up here by default as we have a large motorhome and big sites are not often available at short notice. From my first call to Dawn and every subsequent contact with the staff we were so impressed. Nothing was too much bother and all of the staff were helpful and friendly. The facilities are lovely and the amenities were spotless. The heated pool and waterslide were an added bonus in winter and the seats (cabanas?) around the pool were very comfy.
We will return.

  • Stayed: June 2013, traveled with family
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1  Thank Traveltogether5954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Owner at BIG4 Tweed Billabong Holiday Park, responded to this reviewResponded September 3, 2013

Hi Roaminfree59,
You've made our day. We agree that clean amenities is critical and are happy you found ours to be so. We are glad you enjoyed our heated pool and waterslide in Winter because once you are in the sun, it's really very warm even in August. We would love to see you return one day soon.

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Reviewed August 3, 2013

We've been to this park numerous times and the staff are always exceptionally helpful, friendly and accommodating. The park is undergoing some infrastructure improvements at the moment, but the minimal disruption is more than balanced out by the staff, who are happy to do anything possible to make your stay a good one. The kids love it here - the billabong, the great pool and the go-carts. Amenities are very clean, sites are well maintained and, over all, this is a really great family park, always fun and always good value. We'll be back!

  • Stayed: July 2013, traveled with family
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1  Thank Vicky D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, Manager at BIG4 Tweed Billabong Holiday Park, responded to this reviewResponded August 26, 2013

Thanks for your wonderful comments, especially those about our staff. We agree that our staff are the best in the world and make the difference between a good stay and an amazing one! We must have been doing initial ground works for our new camp kitchen when you stayed. That work has been completed, but work will commence on the actual building soon we hope. We're building Australia's best camp kitchen, so stay tuned for updates on our website. It's a very exciting project.

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Additional Information about BIG4 Tweed Billabong Holiday Park

Address: 30 Holden St, Tweed Heads, New South Wales 2486, Australia
Phone Number:
Location: Australia > New South Wales > Tweed Heads
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 6 Specialty Lodging in Tweed Heads
Price Range: $123 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BIG4 Tweed Billabong Holiday Park 4.5*
Number of rooms: 29
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