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“Booking not honoured”
Review of Sante Churrasco

Sante Churrasco
Certificate of Excellence
Cuisines: Brazilian, Barbecue
More restaurant details
Restaurant details
Good for: Families with children, Special occasions, Kids, Large groups
Dining options: Lunch, Dinner, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Ulladulla, Australia
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Booking not honoured”
Reviewed January 21, 2013

Walking down the hill to dinner the phone rang to tell us they were unable to honour our booking, given it was the blues weekend when all other places were booked we were left all dressed up and no where to go. We went in and complained, after some time Sam agreed that he could sit us outside, give us a bottle of wine and seat us later, once we were finally seated the meal was good, music excellent. Would I go again, I have never had this happen to me before, nor had the problem so poorly handled in the first place, I would not return, no one needs that sort of treatment on a night out.

Helpful?
1 Thank maggiemay68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 reviews from our community

Visitor rating
    52
    49
    15
    8
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Level Contributor
195 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 128 helpful votes
“Mmmmmmmmm what a meal”
Reviewed January 4, 2013

We had dinner on New Years Eve. What a great meal. It was no dearer for NYE (as many restaurants are) and the food was just wonderful. The food quality was first class. The staff are very friendly and very efficient. It has a great atmosphere. I lost count of the different varieties of food on skewers. The sides were delicious, the Brazilian cheese balls were a great contrast, and yummy topped with sides. They continually topped up our sides, and if we wanted anything again, it was no trouble. You think you are going to starve with the small helpings, but, nothing could be further from the truth. There is chicken, pork, lamb, beef and prawns, and finally hot fresh cinnamon pineapple on skewers. There are several varieties of all the meats!! I just commented in passing that I thought we had vegetables and salads last time, and the very young waiter, very quickly said he would check with chef, and without a word he arrived back with a big bowl of fresh salad. He was such a pleasant helpful young lad.. Even although it was NYE, we had enjoyed dinner so much and eaten so much, we did not have a drink after dinner.
Can't wait to go back!!!!!!!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank penwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toowoomba, Qld
Level Contributor
38 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Understaffing killed our experience”
Reviewed December 30, 2012 via mobile

We received a really enthusiastic welcome however that is where the good service ended. 30 minutes for our first drink and another 30 minutes for our second. After one hour we were told by a young and genuine waiter that our order had been lost. We received a complimentary bread (which was delicious by the way). After 90 minutes our meals arrived (the fish dish) which was also very good. We were told that some of our drinks would be complimentary however we were charged for all. By this time we were too tired to argue. A potentially great night out was undermined by understaffing and inexperience.

Helpful?
Thank Doyfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“The place to eat at Thredbo”
Reviewed December 30, 2012

This is an amazing restraint at Thredbo. Don't come if you are vegetarian. This is a meat eater's paradise. Beef, lamb, chicken and the rest that we did not have. Wow, they just keep coming until you beg them to stop. And the sides are unbelievable. The beetroot with cumin is a must. I am soooo full.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Fouledoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“It was a nice dinner to end the trip”
Reviewed December 19, 2012

It was summer time in Thredbo. So, there was hardly anyone around. There were only 6 people at three tables. The food was good and the service was excellent.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Therdpun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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