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“Excellent Staff”
Review of Crowne Plaza

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Crowne Plaza
Ranked #1 of 6 Hotels in Terrigal
Certificate of Excellence
GreenLeadersSilver level
Sydney
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Staff”
Reviewed November 12, 2012

We stayed just the one night for a wedding reception at the hotel. The wedding was wonderfully catered for by the hotel staff and the food was excellent.

I was struck mostly by the attitude of the staff during our brief stay. They have an excellent attitude and are very very friendly. A credit to them and to management's selection and training processes.

Our twin king bed room was very comfortable and the bathroom large and clean.

The TV was picture was a bit grainy would be my only complaint about the room but that seems to be common in a lot of hotels.

The buffet breakfast was superb! We booked the day before and the rate was $25, apparently according to a fellow wedding guest stayer it is $38 if you don't pre book. Seems a bit odd.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ashski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron A, Manager at Crowne Plaza, responded to this review, November 18, 2012
Dear Ashski,

Thank you for taking the time to provide your kind comments.
We are so glad you enjoyed such a memorable occasion with us.
We look forward to seeing you again.

Best regards
Cameron Abbott
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (359)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Sydney
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 8, 2012

What a great place to stay.. I hadn't been to the Crown plaza at Terrigal for over 15 years. It was still as great as I remembered..AND the buffet breakfast was STILL amazing..
My Girlfriends and I stayed there for weekend of R & R. What a good choice!!!
From the moment we arrived we were greated with lovely staff. Our room was a good size, with an AMAZING view of the pool and the beach.
Dinner at Seasalt was just devine... Service very good, and the meal was Beautiful.
The Day spa was great. lovely staff and very good treatments.
We also got to sit arounds the pool for a whole day which was just heaven.. And also hit the boutiques for some retail therapy..
The girls and I had a great time and can't wait to come back...

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank x2holiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron A, Manager at Crowne Plaza, responded to this review, November 18, 2012
Dear x2holiday,

Thank you for your kind comments.
We are thrilled you had an exceptional time enjoying the hotel and local surroundings.
We look forward to having you return to the hotel.

Best regards
Cameron Abbott
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunbury, Australia
Level 6 Contributor
191 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed November 7, 2012

I booked an Ocean view King room with balcony through the hotel's website, which was a little confusing to negotiate and light on for details of interest i.e. parking rates etc. The room was at the very end of a lengthy corridor, so be aware if you have mobility issues, and always use the concierge trolley for your luggage transfers. The room was set out with balcony at the far end and Bathroom inside the entrance door. The wardrobe is huge and has plenty of space and a light included! The room had the king size bed with bedside lamps and a 'master switch' within reach and fantastic cotton sheets. There was a generous 2 seat sofa, a large round ottoman, standard lamp, an office style chair is under the adequate writing desk, a fridge, flat screen TV and kettle with tea/coffee supplies. There was a stand on which to place your case, but no small table beside the sofa so you could put your cuppa down. The bathroom was spacious and toiletries provided were biodegradable and quite lovely to use. The water pressure was great and water temperature was delightful. On the balcony there was a small table & 2 chairs. The balcony doors were a little heavy to move and made an awful screeching sound - not good at 10.30pm. The door locks were placed up higher so little people can not let themselves out. The bar/restaurants are of good quality and various formality. Prices vary accordingly, but all are appropriate. The breakfast is served in the restaurant area and feel that this was a little pricey at being $38 per person for full buffet. There was a egg bar, juice bar, a full barista bar (although queues often lengthy), bakery section (no raisin/fruit toast available!!), fruit, cereal, yoghurt and usual grilled fare. The restaurant has a lovely outlook as do the ocean view rooms. The Terrigal beach is so picture postcard perfect and the day that we were there was no exception. The check in service was quick and hassle free and the staff were very helpful, especially with the free car parking available across the road. Our luggage was handled professionally and could find no fault with any of the hotel staff. We enjoyed our stay and wished it was longer. Will definitely be back.

  • Stayed November 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KazLoudspeaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron A, Manager at Crowne Plaza, responded to this review, November 18, 2012
Thank you for taking the time to share your comments.
We take great pride in delivering on our customers needs and are delighted that you enjoyed your stay.
We look forward to welcoming you back in the near future.

Best regards
Cameron Abbott
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 7, 2012

Great location,nice room looking over the beach.Rooms are clean and comfortable.Good bar and restaurant,Breakfast was included and was amazing with making your own fresh juice.Also very high standed of restaurants in Terrigal,just a short trip from Sydney great for a weekend away.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debralee57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron A, Manager at Crowne Plaza, responded to this review, November 18, 2012
Thank you for taking the time to provide your feedback.
We are delighted to note you enjoyed the location and facilities.
We hope to welcome you back to the hotel in the near future.

Best regards
Cameron Abbott
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 1, 2012

Very nice hotel, great position right across the road from the beach. The outdoor bar area is great for a relaxing beer or wine while watching the world go by with great views. Reception staff were very friendly. Room was clean with a balcony overlooking the beach. Restaurant for dinner and breakfast are very good as well.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craignjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrigal_Manager, Manager at Crowne Plaza, responded to this review, November 4, 2012
Thank you for taking the time to provide your feedback.
We are delighted you enjoyed a relaxing break at Crowne Plaza Terrigal.
We look forward to welcoming you back to the hotel in the near future.

Best regards
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wyong, Australia
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 31, 2012

A wonderful relaxing weekend. It is well worth the extra money to get a Beach view room so that you can sit and relax on the verandah watching the people go by. Breakfast was amazing! they will make eggs any way you want and have an extensive juice bar where you can make your own flavours. - Great part of the world.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alison C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrigal_Manager, Manager at Crowne Plaza, responded to this review, November 4, 2012
Thank you for your kind comments. We are delighted to see you enjoyed our sumptuous breakfast in our beachside location.
We look forward to welcoming you back to the hotel very soon.

Best regards
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 5 Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 31, 2012

We only stayed one night, but the hotel room, while plain, was clean and a very pleasant neutral decor. We had a room overlooking the beach with a balcony and a king size bed, as well as a large bathroom.
The pool area, breakfast room and general public areas are lovely. The service was good and we enjoyed our stay. We will stay here again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CateSyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrigal_Manager, Manager at Crowne Plaza, responded to this review, November 4, 2012
Thank you for taking the time to share your kind feedback. We are happy to note that you had a pleasant hotel experience on your recent stay.
We look forward to seeing you again in the near future.

Best regards
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza

Property: Crowne Plaza
Address: Pine Tree Lane, Terrigal, New South Wales 2260, Australia
Phone Number:
Location: Australia > New South Wales > Terrigal
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Terrigal
#1 Green Hotel in Terrigal
#2 Romantic Hotel in Terrigal
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza 4.5*
Number of rooms: 215
Official Description (provided by the hotel):
Crowne Plaza Terrigal’s serene ocean-side location is ideal for singles, couples, groups and families seeking a memorable Central Coast experience. Select from a choice of 199 modern rooms, each boasting up-to-date amenities, and enjoy spectacular ocean views or an idyllic outlook onto Terrigal proper. Indulge in a sumptuous meal at elegant Seasalt Restaurant, famous for fresh-caught seafood and dishes prepared from the finest local produce. Enjoy a cocktail and catch-up with friends in the beautifully refurbished Lord Ashley Lounge or catch a live band and watch the sunset on the outdoor deck at Florida Beach Bar. The Concierge’s at Crowne Plaza Terrigal are knowledgeable across a wide and diverse range of Terrigal activities, including the best Terrigal dive sites, local attractions and local golf courses. Wander to the top of the Skillion for panoramic views of the coastline or find top-class surfing on Terrigal Beach. Deep-sea fishing trips leave from The Haven, a peaceful area 10 minutes' walk away. We're 15 minutes' drive to the Erina Fair mall and 20km from Ettalong's weekend beach market. We’re also just 115km from Sydney International Airport and Newcastle Airport. Let the complimentary Kids' Club entertain the children during school holidays while you browse the fashions and antiques in our boutiques. Energise in the outdoor pool or work out in the Fitness Centre. You'll look forward to conducting business in our meeting rooms and we'll leave you with golden memories of your wedding. Make Crowne Plaza Terrigal your base for exploring the Central Coast or simply relaxing on its beaches. ... more   less 
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Also Known As:
Crowne Plaza Hotel Terrigal
Terrigal Crowne Plaza
Crowne Plaza Terrigal, South Pacific

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