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Francis Phillip Motor Inn & The Lodge Serviced Apartments
Ranked #2 of 4 Hotels in Singleton
Millers Point
Level Contributor
102 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“No nothing”
Reviewed October 10, 2011

Ordered twin room didn't get light globe out no intenet lucky just needed a bed

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sekip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
    11
    15
    9
    9
    2
See reviews for
5
14
4
16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 10, 2011

I stayed just one night at the FPH & it was very average. A fair amount of noise can be heard from the freeway, lots of trucks day & night. I too can confirm that the man at the front desk is extremely rude, however knowing this from other reviews did make his remarks just fly in one ear & straight out the other. Find somewhere else in my opinion, I had no choice as it was arranged for me.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chocolatewattled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 9, 2010

Stayed here for work in the serviced apartments.
A lot of road noise (promo signs said otherwise) and walls very thin. I swear the people next door must have opened and shut every cupboard door one morning, i was feeling a little fragile and had to yell at them to shut up.

Rooms clean and tidy, annoyingly the hairdryer was not screwed to the wall so I had to lug the wall attachment while I dried my hair.

Room smelt musty/mouldy too.

Staff were OK not overwhelmingly friendly. Packed lunch was rubbish. And i was told no internet access?? But I could walk to the library if I wanted

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elisabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Singleton hotels

Adelaide, Australia
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 29, 2010

The room was large and comfortable. Slightly overpriced, but acceptable.

The staff was the main issue I had with our stay. The word I would use to describe the man in charge (I believe he is the owner) is RUDE. He was arrogant, mildly aggressive and at one point even make an inappropriate remark to my partner.

No hotelier should act like this, I've never come across such a rude person in hospitality. What amazes me is we weren't even making a complaint, simply checking in and out. Unacceptable. If customers bother you that much, get out of the industry.

Avoid this hotel, the owners do not deserve your business.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MartiniBender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 3, 2009

I would like to echo the other reviews of this motel especially the comments regarding the owner.

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TheDPkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Level Contributor
160 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed September 27, 2009

Stayed in the apartments at this hotel for two weeks in June. There is nothing wrong with the rooms etc as they are almost new. Agree with the other reviews below...
The staff (mostly the owner) are agressive and extremely rude. Quoted prices were not met and my stay ended up having to be pursued through Fair Trading...
Never stay at this hotel, if you need to stay in Singleton the Mid City is fine, or the Hunter Valley wone area is not fay away ...

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sydneyslicer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
110 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed July 13, 2008

I would echo most of the sentiments in the previous review in that the hotel does not live up to expectations. I called the property direct on the day of arrival and was offered a rate of $180 for room only, that seems to be their rack rate. The hotel was rated four or five star in the NRMA guide and so I confirmed the booking thinking the hotel would be of high quality - at that price. It turned out to be nothing more than an average roadside motel. Nothing especially wrong with it bar the price, and for which we would have expected much more, for example emergency style cargo lamps as bedside lights? Soap and shampoo offered via locker room style dispensers, that would be fine for $100 per night, but at nearly twice that cost we found that almost insulting. Buffet Breakfast was $19 extra and of very average quality. Take my advice, if you need a hotel in the area get probably the same quality for much less at any of the other Singleton properties, else go a few kilometres down the road and stay in the Hunter Valley.

  • Disliked — Poor value for money
  • Stayed July 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AMoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Francis Phillip Motor Inn & The Lodge Serviced Apartments

Property: Francis Phillip Motor Inn & The Lodge Serviced Apartments
Address: 18 New England Hwy, Singleton, New South Wales 2330, Australia
Location: Australia > New South Wales > Singleton
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Singleton
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Francis Phillip Motor Inn & The Lodge Serviced Apartments 4.5*
Number of rooms: 55
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