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“Excellent service, great location!”

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Ibis Styles Port Stephens Salamander Shores
Ranked #18 of 32 Hotels in Port Stephens
Sydney, Australia
Level Contributor
191 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
“Excellent service, great location!”
Reviewed March 5, 2014

We stayed as part of a large coach group of disabled travellers, based at the Salamander Shores for 7 days.
The staff were very helpful & made the effort to ensure our stay was comfortable.

The meals, served in our own group room, were tasty, varied & hot, considering they were cooked elsewhere on the premises. The buffet breakfast was a huge hit with our travellers, along with the packed lunches supplied freshly made & our evening meals as well. The wait staff were wonderful, mixing with our group & making them feel special....particularly on NYE, when we had our own disco. The bar staff were great, getting into the swing of things & dancing with our group members. Well done guys.

The rooms were a little dated, but were clean & the beds freshly made every day.
The TVs...they were old analogue sets with poor reception.
New TVs would make a huge difference.

The disabled room was great, but was the furthest from the dining areas of the hotel.
This made it difficult for our travellers on walking frames.
The upper car park ramp entry to the accomodation wing was dangerous...no rails for support & very narrow. We had to go the "long" way via the lift to ensure none of our travellers fell.

The pool was well maintained & a pleasure to relax in.
There was plenty of room for 2 coaches in the upper car park.

Overall we were very happy with the Ibis Salamander Shores & would recommend it.
I would certainly return :)

Room Tip: The higher levels have great views of Port Stephens.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bubbles-in-Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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618 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Dutch first
  • English first
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English first
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 2, 2014

Three of us were doing a road trip. One from England. The best things were the bird noises, the balcony facing a lush nook of garden - where kookaburras landed and the modern/renovated bathroom (wheelchair room). There's a cute wharf/beach right behind the hotel but it looks a bit seaweed to swim. But it's a stunning area. All staff were lovely. I think I got the firmest bed so slept very well.

  • Stayed February 2014, traveled with friends
    • Value
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Helpful?
1 Thank Lara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalamanderShores, Manager at Ibis Styles Port Stephens Salamander Shores, responded to this review, March 4, 2014
Thank you for your lovely review following your recent stay. The property is surrounded by native bushland which offers the perfect home to a large variety of friendly birdlife. The birds just love to visit guests balconies to say good morning!

I will pass on your favourable comments to the staff and we look forward to seeing you back in Port Stephens soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maitland, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 1, 2014

My wife and I had a one night getaway and chose Salamanders shores as it was not to far away to travel. At reception we had a warm welcome and was quickly processed and given our room.
The area surrounding the Hotel is a long known holiday area and has anything you may require to enjoy your stay. The room was a good size room with balcony overlooking the Bay. The furnishing were okay, the bed could do with a newer mattress as the one we had sagged a bit, but did not stop us from having a restful sleep, and the carpet definitely looks like it has seen better days. Service in the restaurant was good and the food excellent, breakfast was average fair found in any hotel. In all had an enjoyable time there and would definitely return again. The morning before we left we had a few Rosellas visit our balcony.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doug D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalamanderShores, Manager at Ibis Styles Port Stephens Salamander Shores, responded to this review, March 4, 2014
Thank you for reviewing our property following your recent stay - we are pleased you not only enjoyed the facilities we offer our visitors, but the relaxed surroundings and abundance of birdlife! The native birds certainly are friendly.

We do hope to see you back in the beautiful Port Stephens soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydneyaustralia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 28, 2014

we recently stayed in a Bayview spa suite and had a relaxing time with magic views of the bay, waking to the sounds of birds and the waves. Our room and bathroom were very clean, the bed and pillows were comfortable and we enjoyed the buffet breakfast in the outdoor courtyard with water views. A few metres below the hotel is a pleasant beach for swimming and walking. The property could use a bit of a refresh but for the deal price we were very happy. The staff were helpful and charming.

Room Tip: go for a higher room for a good view
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GandJSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalamanderShores, Manager at Ibis Styles Port Stephens Salamander Shores, responded to this review, March 4, 2014
Many thanks for your review following your recent stay - so pleased to hear you had a relaxing time & enjoyed the facilities we have to offer our visitors. We hope to see you back in beautiful Port Stephens soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
135 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed February 17, 2014

Yes this is an older hotel and is in need of renovations. In saying that we had a large room with spa. Balcony overlooked garden with lots of trees. The room was very clean and had everything we needed. Bed was okay as were the pillows. Check in was easy and friendly. Breakfast was included and was a buffet style. Plenty of selection and everything was pipping hot. The Shoreline Steak was fantastic. 8 of us went for dinner and we all gave it 10 out of 10.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalamanderShores, General Manager at Ibis Styles Port Stephens Salamander Shores, responded to this review, February 19, 2014
Many thanks for your review of the property, we are pleased you enjoyed your stay and many thanks for your favourable comments on our friendly staff and Shoreline Restaurant, I will certainly pass your comments on to Chef and his team.

We do hope to see you back soon in Port Stephens.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gosford, Australia
1 review
Reviewed February 16, 2014

Pros- Great service, location & pool, amazing food in the downstairs restaurant, great band on Friday night, excellent breakfast included with our voucher

Cons- Very old decor, saggy & uncomfortable mattress, no privacy on the balcony- smoking couple next door caused us to wake in the early hours of Sat morning & have to close our door each night & run the air con- shame as we were enjoying the water breeze & sound of the waves below, also didn't sit on our balcony after they arrived due to no privacy & not wanting smoke in our faces. Suggest the hotel have a smokers only section of the hotel, or when booking, place you next to non-smokers

Otherwise had an enjoyable stay

Room Tip: I'd prob go with the spa room next time as the room looks more modern & the views look great
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oceanheart98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalamanderShores, General Manager at Ibis Styles Port Stephens Salamander Shores, responded to this review, February 19, 2014
Many thanks for your review of the property, we are pleased you enjoyed your stay. As a budget-conscious venue, we are surrounded by natural bushland and Port Stephens water views, aspects which are quite popular with our guests. Very pleased to hear you enjoyed the Shoreline Restaurant and breakfast, I will certainly pass your comments on to Chef and his team.

Smoking is not permitted within the rooms, therefore guests only option is to use their private balconies and we do assume that during their stay they will be considerate to other guests in adjacent rooms, I apologise that this impacted on your stay.

We do hope to see you back soon in Port Stephens.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holt, Norfolk
Level Contributor
234 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed February 13, 2014

Unfortunately the style of the hotel is working against it. It is classic terrible 60's/70's design which does it no favours. The staff were friendly enough and told me of an excellent restaurant nearby. The car park was being partly resurfaced when I arrived which meant a longish walk dragging bags. The hotel room faced the ocean and was very clean but dated. Room facilities were okay and the bed was perfectly okay for one night. Breakfast - well a bit of a non event for what was on offer. It either needs a huge amount of money spending on it or better still knock it down and build a modern hotel.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fotofinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Port Stephens Salamander Shores

Property: Ibis Styles Port Stephens Salamander Shores
Address: 147 Soldiers Point Rd, Port Stephens, New South Wales 2317, Australia (Formerly All Seasons)
Location: Australia > New South Wales > Greater Newcastle > Port Stephens
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Port Stephens
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Styles Port Stephens Salamander Shores 3*
Number of rooms: 80
Official Description (provided by the hotel):
Ibis Styles Port Stephens Salamander Shores - affordable waterfront accommodation. Nestled in three acres of manicured gardens, the Hotel is a secluded hideaway 2.5 hours from Sydney. Close to attractions, the great value All Seasons Port Stephens Salamander Shores offers direct beach access and coastal fun for the whole family. Its 80 accommodation rooms boast garden or bay views and its many facilities make it ideal for a relaxing holiday or weekend getaway. ... more   less 
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Also Known As:
Comfort Inn Port Stephens
Port Stephens Comfort Inn
Ibis Styles Port Stephens Salamander Shores South Pacific - Australia

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