We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Guthega Alpine Hotel
Ranked #7 of 8 Hotels in Perisher Valley
Reviewed August 9, 2006

We'd been going skiing on the same weekend every year for the past few years and staying at the Guthega Alpine Hotel. Friends were also there on that same regular weekend so it made sense to stay, and it had the advantage of being (almost) ski-in, ski-out.

This year, the new owners - Matt and Amanda - cancelled our booking without any notice, and spoiled our weekend completely. A six and a half hour drive each direction for two days skiing and they messed one of them up. We had booked 12 months ahead, confirmed 6 months ahead, called 3 days before and then 30 minutes before, but weren't told of the cancellation until after we got there. They had double booked others and had to move out of their own room to accommodate them! The place would benefit greatly from improved processes.

The place is fine though a bit run down, with fairly ordinary rooms but great views, and a restaurant and bar downstairs. Restaurant food was quite good.

To their credit, they organised for us to stay at the Smiggins Hotel Chalet, which was 50% more expensive but much better in terms of room condition and facilities. We know where we will stay next year!

3  Thank KnowWhatILike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (57)
Traveler rating
Traveler type
Time of year

57 - 57 of 57 reviews

Hotels you might also like...
Travelers also viewed these Perisher Valley hotels
3.8 mi away
Man from Snowy River Hotel
Man from Snowy River Hotel
#5 of 8 in Perisher Valley
107 reviews
3.6 mi away
Sundeck Hotel
Sundeck Hotel
#3 of 8 in Perisher Valley
87 reviews
6.0 mi away
Ski Rider Hotel
Ski Rider Hotel
#2 of 8 in Perisher Valley
215 reviews
Show Prices
Show Prices
Show Prices
3.9 mi away
Perisher Valley Hotel
Perisher Valley Hotel
#4 of 8 in Perisher Valley
74 reviews
3.8 mi away
Perisher Manor
Perisher Manor
#8 of 8 in Perisher Valley
59 reviews
4.0 mi away
Marritz Hotel
Marritz Hotel
#6 of 8 in Perisher Valley
52 reviews
Show Prices
Show Prices
Show Prices

Been to Guthega Alpine Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Guthega Alpine Hotel

Address: Guthega Rd, Perisher Valley, Kosciuszko National Park, New South Wales 2627, Australia
Phone Number:
Location: Australia > New South Wales > Kosciuszko National Park > Perisher Valley
Fitness Center with Gym / Workout Room
Hotel Style:
Ranked #7 of 8 Hotels in Perisher Valley
Hotel Class:3.5 star — Guthega Alpine Hotel 3.5*
Number of rooms: 12
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Cheap Tickets and Evoline ltd so you can book your Guthega Alpine Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing