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“Budget accommodation; neat, clean, modern, only adequate.” 2 of 5 bubbles
Review of Oaks Lure

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Oaks Lure
Sydney
Level Contributor
282 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
“Budget accommodation; neat, clean, modern, only adequate.”
2 of 5 bubbles Reviewed October 29, 2013

I understand that the development has different categories of rooms. We stayed in a hotel style room on the road side. There we no views.

Everything about the accommodation is at best adequate. The room was small, a bit like walking into an Ikea demonstration suit. Clean, neat, simple, white, and cheap. Probably OK provided they plan to replace every 4 or 5 years. (It is due for an upgrade). The bed was a disgrace. They sell a King Size double bed which turns out to be two king size "single" beds out together. I hate “zipper beds” but this did not even have a zipper. So as we all expect, you find yourself waking during the night as you slide between the beds.

Bench space is limited, bathroom mirror is the smallest we have ever seen, TV is an older style (ie not flat screen), only one down light in the main part of the room. Bathroom exhaust fan sounded like a roadside jack hammer. The room included a refrigerator, microwave oven, tea making facilities, radio and DVD player and tissues, yippee. No blinds, only shear curtains and external "fins" or "blades" that can be closed or opened by hand after opening and leaning through a window. The room was air-conditioned. There are an insufficient number of power points. You have to crawl under the cheap Ikea style desk to put plugs in and out if you want tea and toast and you can't do that and have the radio/DVD player on. Bed end power points are hidden behind the bed, and it is a struggle to get to them. Power points are Important today with the number of electronic equipment we all carry around with us and which need to be charged. Congratulations though for having power points in the bathroom.

The swimming pool and surrounds are very nice and the water was a pleasant temperature. The pool faces north. As is common there are not nearly enough pool lounges or chairs for the number of rooms. Sad that they don’t provide pool towels. I am not sure I have come across this before. We were told to use our room towels, which were at this point wet and as the room aren't serviced daily, no chance of a dry towel. So, you need to pack your own pool towel!

It is within an easy walk to the main town and about a 10 minutes walk to nice breakfast cafes.

Service was friendly and OK. One of the light globes in the room had blown and it was quickly replaced.

As noted Oaks Lure is at best adequate and only while/if the rates are at the lower end of the range, say below $125 per night for a non view room, would I consider it again.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank SaleenXTRM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this review, October 31, 2013
Thank you for staying with us on your recent visit to Port Stephens.
We appreciate you taking the time to provide us with your feedback.
As you did book our basic room type being the hotel room, these do only provide basic facilities for guests and enable us to offer affordable alternate booking options to our valued guests. We have some lovely 1bd and 2bd apartments which offer views and upgraded facilities.
Guests are offered different accommodation tarrifs which can include serviced or un serviced options. We would have been more than happy to offer you fresh towels at reception for a small fee throughout your stay. It is pleasing to hear that you enjoyed our position and lovely surrounds of Nelson Bay. Our pool area is really lovely and we are glad you had the opportunity to enjoy this popular area within our property.
We hope to have the opportunity to welcome you back again in the future to Oaks Lure, or one of our many other properties.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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257 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Sydney, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed October 9, 2013

My friend and I stayed in this hotel in October. The location is not bad- walking distance to the Main Street of Nelson Bay. The room size is average. However we were quite disappointed about kitchenette facility- only a microwave. I expected to have a simple cook-top.

The room is clean but the cabinet is worn out. TV is the old style- not flat screen. The receptionists were friendly.

  • Stayed October 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Melisa0926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this review, October 14, 2013
Thank you for choosing to stay with Oaks Lure on your recent visit to Port Stephens.
We appreciate you taking the time to provide us with your feedback.
I can see that you had booked a Hotel room for your stay, these rooms offer Tea/Coffee making facilites, microwave and toaster only. I think pehaps one of our 1bd or 2bd apartments may have been more suitable for you, they have spacious kitchens which include stove tops, oven, dishwasher, full size fridge etc. these are perfect for guests wishing to prepare meals. These room types also offer spacious rooms with seperate living areas and either a courtyard or balcony.
We are currently updating our units to include Flat screen TV's throughout.
I am pleased to hear that you found the service of our staff members pleasing and we do hope to have the opportunity of welcoming you back again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsford, Australia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed October 8, 2013

The hotel is located far away from the major attraction, such as, Shoal bay. It is not in the walking distance. If you don't have your own means of transport, it is a terrible idea to stay in this hotel.
The apartment we stayed in this hotel has two floors, the living room areas is ok, but the TV is out-of-date, basically, it is not watchable..
However, the bedroom is very small, and stuffed. I can't even breath during sleep. Personally, I don't feel safe to leave the bedroom window open at night, so I woke up several times because I felt can't breath.
Moreover, the bathroom is quite small and slippery.
And the swimming is the smallest one I have never seen~
We planned to have a weekend getaway at Nelson bay, and we had to arrive very late on the day when checked-in.
First of all, I didn't receive any email or phone call from this hotel to tell us how to manage the late check-in process after I paid. I am a cautious person, so I rang the hotel to see if they have a special arrangement for late check-in guests. The first thing the operator asked for me is my credit card number for the bonds. I don't feel comfortable about this process. It made me feel like no one actually care whether we can get into the hotel building or not until we paid for the bonds. Plus, we had already paid for the price of the hotel room. It is so NOT friendly and inconvenient if other guests (i.e international travelers) don't know they need to call the hotel to arrange the late check-in. At the lease, it is common courtesy to send us an email to let us know what we need to do for the day of check-in.

Overall, this hotel is very disappointing to us.

Room Tip: Don't stay in this hotel if you except a decent sleep and walking distance to the attractions.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank matilda_pan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this review, October 9, 2013
Thank you for your recent feedback regarding your stay with us at Oaks Lure Apartments.
I was surprised to read your comments with regard to your stay with us.
Our property is located just a 5 min stroll to the Nelson Bay Marina in which there are many restaurants and cafes, cruise departures, parks and many beaches to choose from all within this same area. This is the major attraction and heart of Port Stephens. Shoal Bay is a neighbouring residential suburb of Nelson Bay and whilst it does share the same fantastic waterways it does not offer the same tourist attactions. Please be assured that our property is extremly safe. We have full security with access only available to our guests. Nelson Bay is a lovely area and we also provide the services of an on site caretaker after hours. As you booked your accommodation through a third party web site we were not provided with your phone number etc..however you would have received an email confirmation from the website confirming your stay/payment and providing you with full details of check-in requirements. I do recall your late arrival booking and can see our email corresponance in which we spoke with you prior to arrival to ensure ease of check-in. We aim to ensure all of our guests are provided with a comfortable and enjoyable stay and endeavour to provide the highest of customer service at all times.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Nelson Bay hotels

Perth Australia
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed September 4, 2013 via mobile

We stayed 1 night in Nelson bay rooms where small badly designed, step up to bathroom is dangerous and the floor layout is bizarre with steps in the corridors carrying bags was a nightmare. We will not stay again in this hotel just because it is so poorly designed.

Stayed August 2013
Helpful?
1 Thank KIMTLPERTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this review, September 8, 2013
Thank you for your feedback with regard to your recent stay with us at Oaks Lure Apartments.
Our hotel rooms are generally our smaller room type which are an open style floor plan with sepertate bathroom and tea/coffee making facilities. We do offer more spacious room types with full kitchen facilities and a balcony or courtyard.
Our property is located at one of the naturally higher areas of Nelson Bay and although we do have full lift services to our levels we also have a few steps along our common area hallways.
Please be assured that it would have been our pleasure to have assisted you with your luggage upon check-in and departure.
We do hope that we have the opportunity to welcome you back to our property or one of our other many locations around Australia.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed August 28, 2013

Overall a pleasant stay at the Aaks Lure.
We were in Nelson Bay for a nice weekend away and wanted a place where we had access to a kitchen in order to save money on dining out for every meal. Our check-in went smoothly and the receptionist was extremely helpful and pleasant.
We had booked a one bedroom apartment - it was quite roomy but an odd shape / set up. Carrying our luggae down the long apartment staircase was a bit of a pain and as you enter the living area it is actually very hard to get your luggae through to the bedroom as there is a coffee table and lounge in the way - so we had to lift our suitacase over it. Not a big thing, just a bit impractical.
The apartment was very clean (besides the mouldly curtains that another reviewer wrote about), the bathroom extremely nice and ther shower had good pressure - which is a must for me.
Kitchen utensils are limited, but depends on what you want to cook. There were no normal glasses, only wine glasses and coffee cups, so we thought we would be fancy and have our morning juice out of wine glasses.
It is very close to the marina and restaurants - only bad thing is the walk up the hill after a few drinks and a meal - but on teh other hand - good exercise!
Overall a good choice for the price paid.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HolnMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this review, September 8, 2013
Thank you for choosing to stay with Oaks Lure Apartments during your recent visit to Nelson Bay.
It is great to hear that you enjoyed your stay with us.
I appreciate you taking the time to provide your feedback on certain aspects of your stay with us. Our building is situated in one of Nelson Bay's high locations which does enable us to enjoy some wonderful views over the Port Stephens waterways. With this in mind our building was designed with internal staircases to our apartments. I appreciate that stairs can be an issue to some guests and we are able to offer alternate options to make access easier.
We do offer tall glasses as part of our unit inventory. We continually check and restock our inventory items and the qualilty of our room inclusions. We do apologise that some items were overlooked during your stay.
Again, thank you for staying with us and we hope to have the opportunity to welcome you back again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aylesbury, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed August 22, 2013

Spent just the one night here so that we could visit the gorgeous nearby shoal bay and to do some whale watching based at the very close nelson bay. We were delighted with the size of the family room, which included 2 bathrooms/shower rooms. The room was very well equipped with a cooker, fridge freezer, dish washer and tv/DVD. The heated pool looked lovely and the staff were friendly and helpful. There I a large underground and very secure car park too.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this review, August 24, 2013
Thank you for taking the time to provide us with your valued feedback.
It was a pleasure to have you stay with us during your recent visit to Port Stephens.
It is great to know how much you enjoyed staying with Oaks Lure Apartments. It is important to us that our pool area and property surrounds are presented at the highest standard and our customer service is also a top priority with our staff members. We are most pleased that you found all aspects of your stay enjoyable and left our lovely area having had a memorable experience.
We do hope to welcome you back again at some time in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
1 review
5 of 5 bubbles Reviewed August 8, 2013

My family and I recently booked 2 rooms at the Oaks Lure Apartments and had a lovely stay.
We were really impressed by the quality of our rooms, really spacious and clean. The pool area looked lovely and we intend on coming back in the warmer months to make use of it. I found the staff to be very helpful and welcoming. Thanks for a wonderful stay, we look forward to returning again.

Room Tip: 1 Bed units are very spacious
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this review, August 11, 2013
Thank you for your recent feedback regarding your stay with us at Oaks Lure Apartments.
We are most pleased to hear you enjoyed your stay.
Our apartments really are spacious and are great for couples or families. We are fortunate to be positioned in a fantastic spot in Nelson Bay with just a 10 minute stroll down to the beautiful foreshore. Our position is very handy for for taking in a tour during your stay or to relax at one of the cafe's or restaurants by the water.
We are pleased to hear that you found our service of a high standard and look forward to welcoming you back again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks Lure

Property: Oaks Lure
Address: 20 Tomaree Street, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #2 of 7 Specialty Lodging in Nelson Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Oaks Lure 4*
Number of rooms: 57
Official Description (provided by the hotel):
Oaks Lure Apartments, in beautiful Nelson Bay, is just a short walk to the marina, restaurants and boutiques, golf courses and sporting clubs. Nelson Bay is a delightful town blessed with un-spoilt waterways, natural wonders and a captivating history. Oaks Lure Apartments is the ultimate base to explore the region.Guests can relax in style and comfort at Oaks Lure with hotels rooms, one and two bedroom apartments with generous living spaces that boast full kitchen facilities with microwave and dishwasher. ... more   less 
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Also Known As:
Oaks Lure Hotel Nelson Bay
Oaks Lure Nelson Bay, Port Stephens

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