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“Small rooms”
Review of Oaks Lure

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Oaks Lure
Reviewed September 4, 2013

We stayed 1 night in Nelson bay rooms where small badly designed, step up to bathroom is dangerous and the floor layout is bizarre with steps in the corridors carrying bags was a nightmare. We will not stay again in this hotel just because it is so poorly designed.

Stayed: August 2013
1  Thank KIMTLPERTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this reviewResponded September 8, 2013

Thank you for your feedback with regard to your recent stay with us at Oaks Lure Apartments.
Our hotel rooms are generally our smaller room type which are an open style floor plan with sepertate bathroom and tea/coffee making facilities. We do offer more spacious room types with full kitchen facilities and a balcony or courtyard.
Our property is located at one of the naturally higher areas of Nelson Bay and although we do have full lift services to our levels we also have a few steps along our common area hallways.
Please be assured that it would have been our pleasure to have assisted you with your luggage upon check-in and departure.
We do hope that we have the opportunity to welcome you back to our property or one of our other many locations around Australia.

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193 - 199 of 309 reviews

Reviewed August 28, 2013

Overall a pleasant stay at the Aaks Lure.
We were in Nelson Bay for a nice weekend away and wanted a place where we had access to a kitchen in order to save money on dining out for every meal. Our check-in went smoothly and the receptionist was extremely helpful and pleasant.
We had booked a one bedroom apartment - it was quite roomy but an odd shape / set up. Carrying our luggae down the long apartment staircase was a bit of a pain and as you enter the living area it is actually very hard to get your luggae through to the bedroom as there is a coffee table and lounge in the way - so we had to lift our suitacase over it. Not a big thing, just a bit impractical.
The apartment was very clean (besides the mouldly curtains that another reviewer wrote about), the bathroom extremely nice and ther shower had good pressure - which is a must for me.
Kitchen utensils are limited, but depends on what you want to cook. There were no normal glasses, only wine glasses and coffee cups, so we thought we would be fancy and have our morning juice out of wine glasses.
It is very close to the marina and restaurants - only bad thing is the walk up the hill after a few drinks and a meal - but on teh other hand - good exercise!
Overall a good choice for the price paid.

  • Stayed: August 2013, traveled as a couple
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Thank HolnMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this reviewResponded September 8, 2013

Thank you for choosing to stay with Oaks Lure Apartments during your recent visit to Nelson Bay.
It is great to hear that you enjoyed your stay with us.
I appreciate you taking the time to provide your feedback on certain aspects of your stay with us. Our building is situated in one of Nelson Bay's high locations which does enable us to enjoy some wonderful views over the Port Stephens waterways. With this in mind our building was designed with internal staircases to our apartments. I appreciate that stairs can be an issue to some guests and we are able to offer alternate options to make access easier.
We do offer tall glasses as part of our unit inventory. We continually check and restock our inventory items and the qualilty of our room inclusions. We do apologise that some items were overlooked during your stay.
Again, thank you for staying with us and we hope to have the opportunity to welcome you back again in the future.

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Reviewed August 22, 2013

Spent just the one night here so that we could visit the gorgeous nearby shoal bay and to do some whale watching based at the very close nelson bay. We were delighted with the size of the family room, which included 2 bathrooms/shower rooms. The room was very well equipped with a cooker, fridge freezer, dish washer and tv/DVD. The heated pool looked lovely and the staff were friendly and helpful. There I a large underground and very secure car park too.

  • Stayed: August 2013, traveled with family
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Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this reviewResponded August 24, 2013

Thank you for taking the time to provide us with your valued feedback.
It was a pleasure to have you stay with us during your recent visit to Port Stephens.
It is great to know how much you enjoyed staying with Oaks Lure Apartments. It is important to us that our pool area and property surrounds are presented at the highest standard and our customer service is also a top priority with our staff members. We are most pleased that you found all aspects of your stay enjoyable and left our lovely area having had a memorable experience.
We do hope to welcome you back again at some time in the future.

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Reviewed August 8, 2013

My family and I recently booked 2 rooms at the Oaks Lure Apartments and had a lovely stay.
We were really impressed by the quality of our rooms, really spacious and clean. The pool area looked lovely and we intend on coming back in the warmer months to make use of it. I found the staff to be very helpful and welcoming. Thanks for a wonderful stay, we look forward to returning again.

Room Tip: 1 Bed units are very spacious
See more room tips
  • Stayed: August 2013, traveled with family
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Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this reviewResponded August 11, 2013

Thank you for your recent feedback regarding your stay with us at Oaks Lure Apartments.
We are most pleased to hear you enjoyed your stay.
Our apartments really are spacious and are great for couples or families. We are fortunate to be positioned in a fantastic spot in Nelson Bay with just a 10 minute stroll down to the beautiful foreshore. Our position is very handy for for taking in a tour during your stay or to relax at one of the cafe's or restaurants by the water.
We are pleased to hear that you found our service of a high standard and look forward to welcoming you back again in the future.

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Reviewed August 5, 2013

We had a lovely time at Oaks lure. Reception team were welcoming and helpful. Rooms were clean and modern. Views were fantastic. This is a great apartment for people wanting to travel around Port Stephens. We loved our stay. Thanks to Escape Travel for arranging the weekend.

  • Stayed: August 2013, traveled with friends
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Thank Pierre S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this reviewResponded August 5, 2013

Thank you for staying with Oaks Lure Apartments during your recent visit to Port Stephens.
We appreciate you taking the time to provide us with your feedback.
It was a pleasure to have you stay with us. It is great to hear that you found your room clean and comfortable and all other aspects of your stay enjoyable.
Our front office staff strive to provide excellent customer service and it is wonderful to hear that you experienced this throughout your stay.
We hope to welcome you back again soon so we have the opportunity to ensure your next stay with us is just as memorable as your last.

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Reviewed July 23, 2013

The Apartment was damaged on the walls, both bathrooms had other peoples hair on the walls. The microwave was dirty as well as the plate inside was smashed. The carpet & lounge was also stained. Would not stay here again and would not recommend it.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Easytobook.com
Thank Christine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this reviewResponded July 24, 2013

Thank you for your feedback with regard to your recent stay with us.
I was quite concerned with some of your comments with regard to damage to one of our units. We are unaware of and have had no issues with regard to any damage reported to us here at Oaks Lure and would really like to have the opportunity to discuss these issues with you directly. Please feel free to contact me at the property at a time convenient with you.

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Reviewed July 23, 2013

My husband and I were pleasantly surprised with our stay at Oaks Lure.
We arrived after a very long drive and were greated by a lovely staff member who was very helpful.
When we arrived to our room (a 1bd room) we found it lovely. Very clean and spacious and all that we were looking for during our 2 night stay.
As we did not know our way around the area, the staff were kind enough to gather some brochures together with some wonderful sight seeing ideas for us. A great help indeed.
We will definatley stay with Oaks Lure again, hopefully for longer next time.

  • Stayed: July 2013, traveled as a couple
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Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this reviewResponded July 24, 2013

Thankyou for taking the time to provide your feedback on your recent stay with us at Oaks Lure Apartments.
Our front office staff always strive to provide excellent customer service and it is lovely to hear that you found your experience with us so enjoyable.
We are happy to hear that you found your accommodation clean and comfortable and that you were able to take advantage of some lovely tourist attractions whilst visiting lovely Port Stephens.
We look forward to welcoming you back again on your next stay with us at Oaks Lure.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks Lure

Address: 20 Tomaree St, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #3 of 8 Specialty Lodging in Nelson Bay
Price Range: $117 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks Lure 4*
Number of rooms: 57
Official Description (provided by the hotel):
Oaks Lure Apartments, in beautiful Nelson Bay, is just a short walk to the marina, restaurants and boutiques, golf courses and sporting clubs. Nelson Bay is a delightful town blessed with un-spoilt waterways, natural wonders and a captivating history. Oaks Lure Apartments is the ultimate base to explore the region.Guests can relax in style and comfort at Oaks Lure with hotels rooms, one and two bedroom apartments with generous living spaces that boast full kitchen facilities with microwave and dishwasher. ... more   less 
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Also Known As:
Oaks Lure Hotel Nelson Bay
Oaks Lure Nelson Bay, Port Stephens

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