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“Great Place to Stay!”
Review of Oaks Lure

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Oaks Lure
Sydney, Australia
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great Place to Stay!”
Reviewed January 16, 2013

Booked late for the January holidays and this place really exceeded our expectations. Had a 2 bed room/2 bathroom apartment that was very clean, new and large over two levels. The pool is great for kids (the 3yo & 9yo loved it!). Plenty of under cover security parking and location is great. It's an easy walk to the marina and shops while all the local beaches and bays are an easy and short drive away. The bonus with this property is that the apartment is lightly serviced each day (towels changed and bins cleared), and because we booked for 7 nights, the place was fully cleaned one day during our stay. There is a reception area that operates basically office hours and a caretaker on site 24/7 if you have any problems. Must add, all staff were extremely welcoming and friendly. Price was more than competitive for this area...definitely worth staying at this place.

Room Tip: room 434 was very good!
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this review, January 17, 2013
Thank you for taking the time to post such a lovely review.
We are so happy to hear that you enjoyed your stay at Oaks Lure Apartments.
It is always nice to hear back positive comments regarding the high standard of our Apartments and friendly office staff. I will be sure to pass on your comments to our housekeeping staff and front office ladies.
It's great to hear that the kids had fun in our lovely pool area and we hope that we have the opportunity to welcome you back again soon.
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270 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 31, 2012 via mobile

Second stay at oaks lure previously staying in 2008. Very dissapointed this time. Rooms are not clean. Kitchen only had one glass, no frypan and not sufficiently equipt for cooking a meal for my family. The bathroom downstairs could not be used as there was a disgusting odour that lurked everytime you used the bathroom. Will never stay at lure again on new years eve as stayed awake till 5am due to the apartment above having a new years eve party. No respect for other people staying in complex. Apparantly the oaks lure is a resort! NOT. In a resort a party like this would probably be stopped by at least 2am. In about 5 years place will be so run down due to lack of maintenance.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fagito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this review, January 2, 2013
Thank you for providing feedback on your recent stay at the Oaks Hotel and Resorts. We understand from time to time items within the apartment need to be replaced due to wear and tear, but this does not excuse the cleanliness and lack of utensils of the apartment and for this we apologise. The house keepers have been spoken to in regards to this as it is unacceptable.
We do have for our guests conveniance a night caretaker to handle any issues or complaints which are raised out of our office hours. Oaks Hotels and Resorts do have a No Party Policy in place and I thank you for raising this issue as I will be investigating your comments further with our caretaker. We are very pleased that you found your previous stay enjoyable and would hope too see you stay with us again in the future.
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Travelers are raving about these Nelson Bay hotels

Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 8, 2012 via mobile

We got a good price for two nights ($130 a night). Our room was neat and tidy but there were a couple of small negative features: 1) there were no black out curtains on the windows, only sheer curtains, so the room was quite bright from sun-up; 2) the tv is only quite small ... but we didn't come to The Bay to watch TV. The apartments are a convenient walk away from town centre. We can't really comment on service because our room rate was the unserviced rate. Reception staff, however, were lovely and knowledgeable, particularly Leah. Overall we were very happy with the price and location. We would definitely stay again if the price was right.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nics70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this review, December 10, 2012
Many thanks for staying with us at the Oaks Lure Apartments.
I am pleased you enjoyed your recent stay with us. We are located in a fantastic position here in Nelson Bay with the Marina and foreshore just a 5 min leisurly stroll down the street.
It is great that you had the opportunity to enjoy our accommodation here at Oaks Lure and lovely surrounds.
Thank you for your postive comments regarding our service and mention of our friendly team member Leah.
We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level 4 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 28, 2012

excellent room with bay views. We had a two bedroom apartment which was on 2 levels. Room had a balcony with sliding doors that open wide to extend the room outside. Perfect setup for 2 sets of couples travelling together as had separate rooms and bathrooms. Close to shops and Marina. When asked for more towels there was no problems and they were sent to our room quickly.

Would Go back

Room Tip: Bay views for sure
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank merrycam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this review, November 29, 2012
Thank you for taking the time to comment on your recent stay at Oaks Lure Apartments. We are very happy to hear that you enjoyed you stay. It is great that you found your apartment well appointed and the staff friendly. We hope we will be able to welcome you back to the property again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 19, 2012 via mobile

Stayed for 3 nights. Location is pretty convenient to Nelson Bay main area however the room does not have thick curtains which makes it very hard to sleep in in the morning. The king bed is a zipped two singles but housekeeping didn't zip it and put the mattress topper on top so it ended up feeling like two singles with a ridge in the middle. The TV is not LCD as well just a small old little TCL tv although with sufficient channels. But it has nothing related to luxury as advertised.

In short, this hotel is quite convenient however it shouldn't over standardized themselves. But you get what you need anyways.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danielkoohin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this review, November 22, 2012
Thank you for taking the time to comment on your recent stay at Oaks Lure Apartments. It is dissappointing to hear that some apsects of your stay did not meet expectations. Oaks Hotels and Resorts always strive to ensure that our guests have a pleasant and comfortable stay. We do hope we have the opportunity to welcome back to any one of our properties in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
Level 3 Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 6, 2012

Checked into the Oaks Lure for a peaceful couple of days. The friendly staff were awesome. The apartment is clean, quiet and well appointed. Expecting to be charged for use of towels, dish washing tablets etc, as the rate is 'unserviced' but who cares when there is a spacious living area, kitchen-y bit and huge balcony all for such a good price. Would fully recommend. Close to town too!!

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chipngoof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Lure, responded to this review, November 11, 2012
Thank you for taking the time to comment on your recent stay at Oaks Lure Apartments. We are very happy to hear that you enjoyed you stay. It is great that you found your apartment well appointed and the staff friendly. We hope we will be able to welcome you back to the property again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 5, 2012

Surprised by this one. A two bedroom self contained apartment, with the works, kitchen full size fridge lounge. Superb family accommodation in a fabulous location.

Clean tidy, friendly staff.

Secure rooms and underground parking, swimming pool and within walking distance of shops

Love it.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Lure, responded to this review, October 9, 2012
Many thanks for taking the time to comment on your recent stay at Oaks Lure. It is great to read that you found your 2 Bedroom Apartment well equipped and clean. We are glad you found our staff friendly and were able to enjoy the location. We look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks Lure

Property: Oaks Lure
Address: 20 Tomaree St, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #2 of 8 Specialty Lodging in Nelson Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Oaks Lure 4*
Number of rooms: 57
Official Description (provided by the hotel):
Oaks Lure Apartments, in beautiful Nelson Bay, is just a short walk to the marina, restaurants and boutiques, golf courses and sporting clubs. Nelson Bay is a delightful town blessed with un-spoilt waterways, natural wonders and a captivating history. Oaks Lure Apartments is the ultimate base to explore the region.Guests can relax in style and comfort at Oaks Lure with hotels rooms, one and two bedroom apartments with generous living spaces that boast full kitchen facilities with microwave and dishwasher. ... more   less 
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Also Known As:
Oaks Lure Hotel Nelson Bay
Oaks Lure Nelson Bay, Port Stephens

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