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Oaks Lure
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Reviews (342)
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All reviewsone bedroom apartmententry levelsplit levelbay viewunderground parkingtop floorgreat apartmentspacious roomclose to townfull kitchenlocation is greatmid weekcomfortable stayliving areashort strollbbq areabowling club
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258 - 263 of 343 reviews
Reviewed November 6, 2012

Checked into the Oaks Lure for a peaceful couple of days. The friendly staff were awesome. The apartment is clean, quiet and well appointed. Expecting to be charged for use of towels, dish washing tablets etc, as the rate is 'unserviced' but who cares when there is a spacious living area, kitchen-y bit and huge balcony all for such a good price. Would fully recommend. Close to town too!!

  • Stayed: November 2012, traveled solo
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Thank chipngoof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Lure, responded to this reviewResponded November 11, 2012

Thank you for taking the time to comment on your recent stay at Oaks Lure Apartments. We are very happy to hear that you enjoyed you stay. It is great that you found your apartment well appointed and the staff friendly. We hope we will be able to welcome you back to the property again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2012

Surprised by this one. A two bedroom self contained apartment, with the works, kitchen full size fridge lounge. Superb family accommodation in a fabulous location.

Clean tidy, friendly staff.

Secure rooms and underground parking, swimming pool and within walking distance of shops

Love it.

  • Stayed: October 2012, traveled with family
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Thank Jay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks Lure, responded to this reviewResponded October 9, 2012

Many thanks for taking the time to comment on your recent stay at Oaks Lure. It is great to read that you found your 2 Bedroom Apartment well equipped and clean. We are glad you found our staff friendly and were able to enjoy the location. We look forward to welcoming you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2012

We stayed there over the long weekend October 2012. When I called the hotel to see about rates and other things I also mentioned to the receptionest that I have read reviews of other customers not being happy with the accomodation and not having room cleaned and well maintained. She (Leah) told me that its probably because they didnt get a serviced apartment. If you pay for a serviced apartment that is what you will get.
My husband, I and our infant also my brother in law and sister went there and got a 2 bedroom serviced apartment and I have to say I am greatly disappointed!! we paid $300.00 a night.

First thing that I found to be disgusting was the carpets werent vacuumed, I also dont think the carpets have ever been steam cleaned when you walk around with socks your socks end up dirty... The pillows that sat on the outside of the bed as decor were marked with stains and looked dirty like they hadnt been washed. The walls had pen marks the balcony was dirty and the bathroom shower had mould.
Also when we called to get new towels they questioned us and when I called back to make sure the towels would be delivered to our room they said before house keeping finished for the day they would delivery them to our room. We didnt get those fresh towels, and I had to end up going down to reception to get them the next morning. We didnt recieve fresh towels daily and our beds hadnt been made once we left our room and returned. When they were supposed to be serviced. The only thing they did was change our bins.

They also questioned us when we wanted more dishwashing detergant and dishwasher powder.

This was the worst experience considering how much we were paying per night never stay here again if you are looking over reviews dont be mistaken this isnt a good place to stay!!

Room Tip: dont stay in this hotel!!
  • Stayed: October 2012, traveled with family
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1  Thank CynthiaZervas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

Had a couple of spare mid week days to get away. We chose Oaks Lure apartments after checking out the web. Location good only a short walk into the main shopping area.We had nice Bay views from our small deck/balcony. The interior of the unit was just average, looked clean but on closer inspection a little more work was needed. Get with the times and upgrade the TV system, otherwise the unit is a good middle of the road option

Room Tip: Top floor with Bay view
  • Stayed: September 2012, traveled as a couple
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2  Thank Tikiroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksLure, Manager at Oaks Lure, responded to this reviewResponded January 13, 2013

We thank you for your kind review and are pleased to hear you found our property in a great location and your room comfortable. We do have lovely views from some our rooms here at Oaks Lure, I am glad you had the opportunity to enjoy them from your balcony.
We are looking to upgrade our TV's here in the near future and appreciate your comments with regard to housekeeping. We understand that there is always room for improvement.
We hope to welcome you back to Oaks Lure in the furture.

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Reviewed August 18, 2012

First note, the apartments are NOT disabled friendly. Stairs up or down to access rooms.
The rooms are clean with modern bathroom.
Old televisions with limited channels.
Our trip would have been perfect if it was not for the female front end manager, have had better service at a Mc Donalds drive through.

  • Stayed: August 2012
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1  Thank Rhyslav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks Lure, responded to this reviewResponded August 20, 2012

We appreciate you taking the time to comment on your recent stay at Oaks Lure. It is disappointing to read that some aspects of your stay did not meet your expectations. Our larger apartments are all sold as having internal staircases, this is communicated upon booking either via phone or on a website. We do offer smaller hotel style rooms which do not have stairs and would be more suitable and disabled friendly. We do hope you will choose to stay with Oaks Hotels and Resorts again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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