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Beaches Serviced Apartments
Ranked #6 of 16 Hotels in Nelson Bay
Certificate of Excellence
Reviewed May 29, 2014

Great apartment, very clean and well equipped. The staff were extremely pleasant, helpful and knowledgeable of the area. BBQ area was clean and well maintained Definitely will return. Good value for money.

  • Stayed: May 2014, traveled solo
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2  Thank c s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 - 63 of 86 reviews

Reviewed May 27, 2014

Upper level apartment was clean, but lacked the modern fittings required for its 4 star rating. Stove was old electric with no thermostat settings, no rangehood to eliminate cooking smells, which required you to open windows or door. Bed was a little on the soft side as well, rotated it to get a better sleep.
The location is quite good being close to the beach in Nelson Bay.

  • Stayed: May 2014, traveled as a couple
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Thank mitri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2014

I've just spent a week at Beaches on my own. The staff were so friendly and helpful. They gave great advice regarding the local area. My unit had everything I needed and was extremely comfortable. The kitchen, laundry and bathroom were well equipped. Great pool for daily swims too.It was worth spending a little extra for such a relaxing holiday. Thank you Beaches.

  • Stayed: March 2014, traveled solo
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2  Thank Julene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2014

My partner and I stayed at Beaches from 10-13 February 2014 and loved it! I guess the time of year and time of the week meant that there were fewer and older guests and it would perhaps get noisy with loads of kids banging up and down the stairs between the units during school holidays, plus the pool seems full with only two people in it, but then the beach is just down the road. We didn't see any cockroaches, everything worked perfectly and was clean and well-appointed. One of the other reviewers commented that the standard of service is lacking. In some respects I would agree: someone to even point out the direction of your room would be good rather than just handing over the key and the fact that 2 people are supposed to share one face washer was a bit unfortunate, but these are things which are easily fixed for the future and won't stop me going back. The proximity to Little Beach and Shoal Bay is great - we walked to both. Overall, a tiny 4-star oasis of the main road.

Room Tip: Choose a top floor room. The courtyard rooms have some privacy, but not much.
  • Stayed: February 2014, traveled as a couple
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1  Thank TheJudester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014

A great self set of self contained units with its outdoor pool right in front of your eyes. Very cosy place with self contained features the best I've seen. Kitchen fully equipped and internal laundry provided. Great for family with kids. Close to nelson bay shops and local beaches, can either walk to beach or drive. Reasonably priced. Beaches is really a home away from home.

Room Tip: Rooms facing pool area are best suited to easy supervision with kids.
  • Stayed: December 2013, traveled with family
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2  Thank Maria D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2014

We stayed here for 2 nights while visiting Nelson Bay and it was a mixed experience. The folks at the reception were friendly and responsive. The unit was spacious and well provisioned. However, there were a umber of dead cockroaches that we cam across in various parts of the unit.

We informed the receptionist of the same, and she said that the she would come by and take a look. They were not able to relocate us as they were full up. She did come by, but we had turned in by then and were checking out the following day so asked her not to bother as the roachies were dead anyway.

Nothing much else of note as far as experiences go. We did agree to look at other options when we return to Nelson Bay. There is definitely better on offer at the same tariff range.

Room Tip: Any unit away from the main road and the children's park nearby will be good.
  • Stayed: November 2013, traveled as a couple
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1  Thank Chatur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachesNB12, Manager at Beaches Serviced Apartments, responded to this reviewResponded January 6, 2014

Dear Guest, Firstly I am glad you enjoyed your stay. The units get professionally sprayed twice a year for cockroaches. cockroaches are a part of life up here as we are built on sand. The little buggers also can fly in. I provide free of charge fly spray in all units, and by getting them sprayed we try our very best to keep them to a minimum. As you found them dead we can confirm what we are doing is working.. Also the extreme heat can bring them out. As you said the units are very well provisioned and we provide free wifi and a free DVD library as we like our guests to enjoy themselves. I do not feel this average review has been warranted. Kind regards Kym

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Reviewed December 27, 2013

The place is modern, spacious and has air conditioning. Bathroom is huge, but with very slippery floor. Location is fine if you want to visit Little beach - 5 min walk, about 20 mins walk to CBD of Port Stephens. Pool is great for kids, but you will hardly move there if you are an adult. Unfortunately the disappointment is the service: we got 1 face towel and 1 hand towel for 2 people(is this 4 stars service???), the kettle was very old and trashy, the wall near toilet paper was in brown thingerprints and left me wonder what was it, chairs on the balcony were in black mould and spider webs, wi-fi worked from time to time, tv had some stuck channels. Owners didn't show us directions where to find our apartment and there are hardly any signs if you don't know in advance. It was not crowded when we arrived, so little help for customers and a little more value for your personal service would be great. I don't think we'll go back. We'll look for better places in future.

  • Stayed: December 2013, traveled with family
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2  Thank Mashenika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachesNB12, Manager at Beaches Serviced Apartments, responded to this reviewResponded December 28, 2013

Dear Guest, We try our very best with all of our guests, we provide all the little extras to make your stay more enjoyable. We always explain where unit is located, and there are 2 signs up showing locations as we only are a small complex, unfortunately you must have missed them. I am sorry you feel our service was not up to scratch, at busy times we do try to accommodate everybody but sometimes things can be overlooked. If you required an additional hand towel etc it would have been provided had you advised housekeeping. We want all our of guests to leave us with a memorable experience.If you visit the area next time we would love to see you again. Cheers Kym

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Additional Information about Beaches Serviced Apartments

Address: 12 Gowrie Ave, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#4 Luxury Hotel in Nelson Bay
Price Range: $114 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beaches Serviced Apartments 4*
Number of rooms: 12
Official Description (provided by the hotel):
A small intimate complex of 1, 2 or 3 bedroom self catering apartments. Enjoy our salt water solar heated pool set amongst tropical gardens. ... more   less 
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Also Known As:
Beaches Serviced Apartments Nelson Bay, Port Stephens

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