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“never ever again!”

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The Landmark Nelson Bay
Ranked #8 of 16 Hotels in Nelson Bay
Mittagong, New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“never ever again!”
Reviewed May 30, 2014

Booked online… then rang to confirm booking, I spoke to a lady, who didn't know how to use the system, couldn't check my booking, said she would get someone to ring me back and didn't,
I was also told that the rooms would be serviced everyday, which latter found out at check in they are not. when I asked if there is mini bar available in the room she said yes, latter on found out, there is no mini bar, no restaurant, no bar, no public area. no signage of the hotel on the road, no room service available, rooms smelt disgusting, was not clean dusty everywhere, very unwelcoming, beds felt like concrete to single beds put together…. and the restaurant adjoining the hotel was gross, they said full buffet breakfast… was no cereal, no yoghurt, no fresh fruit, instant coffee… hot buffet was gross, dinning room was not to brag on either, Im also a hotel Manager so i know how busy and stressful it can get but this is no excuse. it is not a resort just because it has a pool.

I will not be staying here, ever again. was a waste of time.

Room Tip: Don't Stay here….beds felt like concrete, rooms smelt rank….bathroom extremely dated, spa bath i...
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  • Stayed May 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Jono H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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314 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
Sydney, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 30, 2014

Clean rooms, nice view, served it's purpose. I found the staff to be quite impersonal, though. We were just a number. Overall a pleasant stay. The luggage trolleys and lifts were a bonus which made things easier, although luggage trolleys weren't available after hours.

Room Tip: The higher floors would have a better view.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nomi74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 21, 2014

We stayed at the Landmark 5 years ago and enjoyed our stay, so thought we'd give it another go when returning to Nelson Bay. Nothing has changed in those 5 years. We stayed in a 1 bedroom spa apartment. The decor is a bit dated, but it was clean, spacious and had everything we needed. We especially like the little kitchen with a dishwasher. It was lovely to sit out on the balcony and see the water, even if the club car park is in between you and the water. It is a decent walk or a drive to the main shopping / eating area of Nelson Bay. The bowling club is very close and convenient for dinner and a few drinks.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Coast
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 29, 2014

I have stayed in some really wonderful and really poor places over the years. I travel for work and have travelled a lot for holidays. This getaway was given to us by my soon to be in laws for an Engagement Gift.
The staff at this hotel were lovely, check in was a breeze, the view from the balcony's gorgeous on a good day! However, I get really disappointed when you stay in a hotel and the bed is a hundred times worse than your own at home. It was seriously, as hard as a rock. I have gone home with a bad back because of it! No pillow helped, they were just as bad.
I also didn't realise we were staying in a hotel where cleaning of the kitchen would be required before you check out. This is a Landmark resort! I have stayed in these everywhere. I guess just a bit disappointed with the actual rooms, everything just seemed old and outdated.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ange_Rayner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenning Valley, Australia
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 26, 2014

We went for our anniversary as we love the area.Rooms were of a good size and facilities adequate. The staff were so friendly and helpful.
It is located in a very central position and a short walk to shops and eateries.
The pool is heated and very clean. It has a ramp into it so it is disabled friendly.

Room Tip: As for a north facing room to get the view.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Missenden, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 25, 2014

If you are given this room key give it back and run away. It really is the worst room in the hotel. The room was dingy and dated with a musty smell and certainly did not reflect the standard of the facade of the resort. The view from the room was of the concrete stairwell leading from the car park and the bedroom blinds had to be kept closed as they could be overlooked from ground level. The disinterest by reception staff when told of our disappointment with the room on check out summed up our whole experience during our three night stay.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank JillPW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nelson Bay hotels

Newcastle, Australia
Level Contributor
411 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed March 24, 2014

This place is in a good location with great views over the bay and located next to the Bowling Club and Golf Club if that's your thing.
Despite it's size and presence it is very basic but fairly good value.
Staff were very friendly on check in and out. Rooms are a good size and pretty well equipped with most things you would need if you were self catering.
The downsides would be the bed was as hard as a rock and the bath amenities were not very pleasant, not an issue of you bring your own I guess.
The overall place was lacking an atmosphere and could do with a bar/cocktail bar/cafe or something similar like a larger common area where people could gather and relax where food and drink would be available throughout the day and not just set times as per the restaurant (which i can't comment on as we didn't eat there)
But overall a good place to stay if you're on a budget and or a family and good location to utilise the clubs next door.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scottiehere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Landmark Nelson Bay

Property: The Landmark Nelson Bay
Address: 61-A Dowling St, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Nelson Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Landmark Nelson Bay 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
The Landmark Nelson Bay Hotel Nelson Bay
Landmark Hotel Nelson Bay
Landmark Nelson Bay
The Landmark Nelson Bay Port Stephens

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