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“A Good and Relaxing Get Away”

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The Landmark Nelson Bay
Ranked #8 of 16 Hotels in Nelson Bay
Port Stephens
1 review
“A Good and Relaxing Get Away”
Reviewed October 14, 2012

We had a good view from our room for the value we paid we are satisfied with the room allowcated. However, it will be better if the room are clean daily with change of towels because we stayed for 4 days and had we not brought our own towels we will have to use the same for 4 days, that is not very hygienic.

Other than that it was a good holiday for us, we look forward to other Quickbeds offer around Australia.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Quickbeds

Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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315 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
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English first
New South Wales, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 12, 2012

Rooms not properly cleaned, mould in bathrooms, Dirty windows, balcony door did not lock, dining room chairs all wonky, only one bedside lamp, but what was really on the nose was having the Landmark incorrectly confirm my departure day after I paid for the holiday well in advance, and then being cheated out of a final night's accommodation because "the Landmark staff member who confirmed was in training and they made the mistake. As you booked through a third party (quick beds) we cannot either refund or give you another nights accommodation at some future date to make up for it." Very poor business and management decision! No way will I ever be going back!!

  • Stayed October 2012, traveled solo
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Helpful?
5 Thank Toni F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nelson Bay hotels

Sydney, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 30, 2012

This is most definitely not a resort. We found the two bedroom apartment to be very small. Windows weren't cleaned. The rooms aren't serviced. The toaster was cheap and dodgy. The phone was balancing precariously on the wall. Reception closed at 3pm on a long week-end Sunday. We needed more loo paper and were told we needed to buy some from the local shop. On a positive side,nthe location was great. In summary, the Landmark is fine if your looking for a cheap motel without any extra service.

Room Tip: They say the two bedroom apartments sleep 6. We had 5 and that was tight.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank Robert O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Stephens
1 review
Reviewed September 17, 2012

Large studio apartment, plenty of room to move around. Nice spa bath, all essentials present in bathroom. Very handy kitchenette, everything you need. Clean, well kept outdoor heated spa and pool.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Quickbeds

Helpful?
Thank Margaret T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 30, 2012

First impression of the Landmark: Looks better in the photos.
We were allocated room 302, which was on the far right side of the building on level 3. It had partial sea views which was more than we expected. The room was pretty old looking and the couch was so badly stained that we asked to change rooms. It was gross and I'm not sure how housekeeping could have missed it. The spa was also broken, the jets were terrible and when my boyfriend hopped in, it started making this really loud whirring sound. When we asked to change rooms the next day, the man at reception was very nice about it and moved us to room 402. Couch was still pretty manky but not as bad and the spa worked perfectly.
Now onto the bed.. it was very hard! Had the worst nights sleep of my life and that includes when I go camping!
Location wise, this place was great. Just a short 10min walk down to the pier and restaurants.
Pool was lovely, as was the spa and the sundeck area.
Cleanliness is something The Landmark needs to work on. The lifts were constantly dirty, not that I really care about lift cleanliness but it just shows the lack of attention to detail. There was a gruff woman who was at reception a few times and we found out she was head of housekeeping, she needs to up her game and make she the housekeepers are doing their job.
It seems this place is a bit of a hit and miss, you may get a nice room or you may get a not so nice room, up to you whether you want to make the gamble.
Unfortunately, I wouldn't recommend this place to couples who are looking for a romantic getaway. The place is for older couples looking for a game of lawn bowls or a quiet drink at the club.

Room Tip: Try to book an ocean view room on level 3, 4 or 5.
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  • Stayed August 2012, traveled with family
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Helpful?
1 Thank clairloves2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
128 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 17, 2012

This was our 3rd stay at the Landmark Nelson Bay, although not 5 star, have always found it clean and comfortable and would recommend it. We stayed 3 nights in a 1 bedroom apartment with a nice sunny balcony and stunning views. It is only a short walk to the shops and restaurants. There are lots to see and do around the area including seeing the dolphins in the bay close to the marina.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
Helpful?
1 Thank Dianne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
164 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed August 4, 2012

Couldn't have been happier with our 2 night stayin a 1 bedroom Room 308. Beautiful views facing north across the bay, a sunny veranda to relax on and a spacious well equiped apartment was everything we needed. The location just a stroll to the shops and marina and 100 mtrs to two clubs for an evening meal was excellent. We had a "Big" breakfast in the restaurant and at $10 it was super value and beautifully cooked. Highly recommended.

Room Tip: Our room 308 was great
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rodandi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Landmark Nelson Bay

Property: The Landmark Nelson Bay
Address: 61-A Dowling St, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Nelson Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Landmark Nelson Bay 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
The Landmark Nelson Bay Hotel Nelson Bay
Landmark Hotel Nelson Bay
Landmark Nelson Bay
The Landmark Nelson Bay Port Stephens

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