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“Not one of the best value....”

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Port Stephens Marina Resort
Ranked #13 of 16 Hotels in Nelson Bay
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Not one of the best value....”
Reviewed September 9, 2011

The whole place has this weird smell , quite uncomfortable........
Nice view n was clean though

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thekings11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Kurnell
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 28, 2011

Not bad , not good for the price. Nice view out of our room thats about it. Staff are friendly and helpfull.

Theres alot better option in the Bay.

  • Stayed August 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank josh01Kurnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamworth, Australia
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed June 14, 2011

The location of this place is superb - easy walk to the marina, beaches, whale watching cruises, shops and restaurants. Our room had a fabulous view overlooking the d'Alboro marina. That's pretty much where the positives stop and the negatives begin.

On arrival our room appeared surface-clean, although very dated, in need of refurbishment and in some aspects, repair: frayed carpet, iron-burn marks in carpet and white-ring stains on wooden furniture and a very old television. The room aircon unit was noisy, ineffective and (externally) very rusty. Sickeningly, there were patches of thick fresh black mould on what seemed to be an almost new shower screen frame in the bathroom, white silicon had been placed over old mould when the shower recess had been re-grouted and the bathroom ceiling had many patches of mould along the edges.

A 3 course dinner and breakfast were included in our room rate. The menu choice for dinner was extremely limited and, when asked, the cook (who also took the orders and waited on the tables) couldn't provide any bread or rolls to go with the soup entree, because they don't include bread with dinner - or coffee afterwards, although the coffee warmers were there with half-filled coffee pots left over from brekky. Despite the limitations, dinner was actually tasty and adequate and all the food was fresh. The hot breakfast foods in the morning were all very cool, temperature wise. An elderly woman re-set a breakfast table for us - she simply plonked fresh paper place mats over the toast crumbs and juice spills from the previous diners!

We'd booked for a weekend and on the second night had people in the room next to us and discovered that there is absolutely no sound-proofing and that the hot water service and plumbing needs upgrading too - we got almost cold showers because they got to the bathroom first and we knew that because of the racket from the pipes!!

Extremely disappointing. Wouldn't stay here again.

Room Tip: Queen beds and views from 2nd floor up
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank macsla255349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nelson Bay hotels

Rowville, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 22, 2011

51 residents of our Rowville (Vic) Retirement Village spent five nights at the Marina Resort. We were accommodated on the 2nd, 3rd and 4th floors of the Resort in large comfortable rooms, all with ocean views, flat screen TV's comfortable beds and Buffet style hot cooked breakfasts and a wide choice of Buffet style choices for dinner. The staff were pleasant and always obliging and helpful. Another Tour Group of 20+ spent three nights at the Resort during the time we were there and the added numbers didn't present problems. This has good central Resort style food and accommodation and should appeal especially to touring groups.

Room Tip: Deal directly with the Resort Management!
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  • Stayed May 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dhorsbur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Mountains National Park, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 24, 2011

stayed two nights, it was quiet and comfortable, room was nice. Pool was not dirty as noted in other reviews. Management upgraded our room to first floor with view on our arrival, as we had one night booked on ground level and second night booked on 1st floor (had done booking on wotif for last minute accomodation, so had two separate bookings).TV was not flatscreen as pictured on website, but foxtel worked no problem. This resort is 5 minutes walk down to marina, off street parking, staff were helpful, and we had a great stay. Its not five star, but then it is priced appropriately to its rating.

Room Tip: ground floor has no view, 1st floor was lovely
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  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank woolley2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 20, 2011

3 star quality. Apart from a great location, the building is in need of major maintenance. Pool old, spa not hot.Rooms are average. A spa bath is an old 70's bath tub. Over priced. Over rated. Nothing luxurious. Not worth it.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daisyboss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 12, 2011

The rooms do not match the pictures on the website. The room was very dated. The bathroom was more like a public toilet for handicapped people.
This hotel is not worth the money. The TV is an outdated cathode ray tube not the flat screen in the pictures. The remote did not work.
The sliding door was off the runners. The staff were friendly but of little use.
The room was clean. I would expect this level from a small country town motel. Not a resort in a premier location.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank elansyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Port Stephens Marina Resort

Property: Port Stephens Marina Resort
Address: 33 Magnus St, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Amenities:
Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 16 Hotels in Nelson Bay
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Port Stephens Marina Resort 3.5*
Number of rooms: 44
Official Description (provided by the hotel):
Marina Resort is a great place to stay while you explore Port Stephens. Marina Resort is well located in the heart of beautiful Port Stephens overlooking Nelson Bay Marina. A short 5m walk to the Dolphin & Whale Watch Cruises in the Marina, Cafes & Beach. Marina Resort is conveniently located near all of Port Stephens major tourist attractions. Our recently refurbished 44 room hotel offer spacious comfort with great views of the bay. ... more   less 
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Also Known As:
Port Stephens Marina Hotel Nelson Bay
Port Stephens Marina Resort Nelson Bay

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