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“Excellent standard maintained ”

Sandpipers Restaurant
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2
Wed, 2/19
8:00 PM
Ranked #3 of 102 Restaurants in Nelson Bay
Certificate of Excellence
Price range: $0 - $33
Cuisines: Australian
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Description: Open for dinner Tuesday to Saturday from 5.30pm
Reviewed 4 weeks ago via mobile

We visit this gem of a restaurant every year during the summer holidays. It is by far the best place for a reasonable price. The staff including the kitchen are so friendly and accomodating.
We recommend this restaurant to all our friends and family but don’t take our words for it try for yourself!!

Date of visit: January 2020
Thank Suzanna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 - 13 of 874 reviews

Reviewed 4 weeks ago

visited this restaurant midweek while we visiting port Stephens there were 4 of us and we had pre booked a table , eventually our order was taken, in fairness the restaurant was really busy and the staff were run off there feet , there just wasn't enough staff to cope with the amount of customers , some people actually left because of the time taken to be served , the food was decent , the strangest thing i have ever seen in my life was to use the bathrooms you have to walk through the kitchen where they are cooking up the stairs through a disused office , in all my time visiting many restaurants throughout the world i have never experienced this , i can only think we caught this place on a bad day as it being so busy they must be doing something right .

Date of visit: January 2020
Thank happy63Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
_monicamayaa, Manager at Sandpipers Restaurant, responded to this reviewResponded 3 weeks ago

We appreciate the time taken to write this review. The placement of the bathroom is something beyond our control so we do apologise if there was any difficulty going upstairs. You mentioned customers left because of the time taken for the food but that is false as no customers left, what you may have noticed was people who our staff turned away as they didn't have a reservation, we had a full restaurant and were unable to accommodate at that specific time so we told them to come back at a later time. Please do join us for dinner again as good service and great food is something we pride ourself in, we are 100% sure you won't be dissatisfied! Thank you again for the review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

Back from the beach but a definite must do in Nelson’s Bay. The service is pretty casual but why hurry when the food does not fail to melt in your mouth. Great sized serves. You won’t leave hungry or poor !!

Date of visit: January 2020
Thank CapLeoConsulting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2020

My review was a 3 star due to the extraordinary surcharge on a Sunday night. I was unaware there was such a thing as we have dined on numerous Sunday nights and have not come across this. I have read somewhere “Legally, restaurants and cafes are allowed to charge a surcharge on Sundays and public holidays, as long as they clearly inform their customers of their intent.” At which I was not told and they did not mention this to me on the phone when I booked we spent over $400 for our meals, 4 kids 4 adults. And the surcharge was $55. I just felt is was just a bit sneaky with no mention of a Sunday surcharge. When i mentioned it to the waitress she said she didn’t know anything about it. Anyways I’m just glad we didn’t have to pay a surcharge for our ice creams to end our night.

Date of visit: January 2020
Thank Occy06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
_monicamayaa, Manager at Sandpipers Restaurant, responded to this reviewResponded January 12, 2020

Hi,

Thank you for taking the time to write this response. It is clearly stated on every page of our menu that we have a 15% Sunday and public holiday surcharge as well as it is also mentioned on our website. Please understand we are a small business and we pay our staff award rates (Saturday, Sunday rates and public holiday) . We do apologise for the misunderstanding but it is legal and we have no intent of being sneaky as Sunday surcharge is common for small business like ours as well as others.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2020 via mobile

As locals, whenever my wife and I want to treat ourselves to something special, Sandpipers is our "Go To" place. The food and service are second to none in Port Stephens. Prices are probably just a touch over the average, but certainly not over-priced! (The Lamb Back Strap is sensational!)

Date of visit: January 2020
Thank bayphantom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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