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“Fabulous Place to Stay!”
Review of The Nelson Resort

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The Nelson Resort
Ranked #2 of 16 Hotels in Nelson Bay
Certificate of Excellence
Reviewed April 12, 2012

We stayed here for a weekend getaway - great value, we booked a 1 bedroom apartment, ocean view! This was just what the Dr ordered - spacious, lovely beds, clean and modern! Great location and all the facilities you could want including a lovely gourmet coffee shop (fabulous breakfasts and great coffee) and heated swimming pool.

Yes please, we will be back again!

*A special mention to the front desk reception - our room wasnt ready by 1pm (standard) but they still sent us a lovely bottle of Red to make up for it - thank you! That's fantastic service!*

Room Tip: The one bedroom ocean view apartment (there are only a few of these) - make sure to book it!
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  • Stayed: March 2012, traveled as a couple
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Thank bronkaan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andrew579999, Owner at The Nelson Resort, responded to this reviewResponded April 16, 2012

Dear Bronkan,

Really glad that you enjoyed your stay! It looks like you have travelled a lot and reviewed many hotels, so it is great that we rate so well in your eyes!

Hope to see you again soon.

Regards

Andrew and Emily Macdonald
Owners

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497 - 503 of 525 reviews

Reviewed April 12, 2012

Well worth the price for a newly remodeled room. Decorated nicely and also very clean. We loved the heated pool -- perfect way to warm up on a chilly night! Staff was also very helpful.

Room Tip: Rooms have either a street-side balcony or look over an adjacent building. The rooms off the road w...
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  • Stayed: March 2012, traveled as a couple
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Thank VBnewlyweds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2012

We stay in the Nelson Bay on a regular basis and like to try different accommodation each time. The Nelson Resort used ot be an old motel but following a refurbishment it is much more than this. The room was spacious with a very comfortable king size bed in one room and a separate lounge/kitchen in the other, both with a door to the balcony. The swimming pool was clean and while we didn't play tennis, there was a court available. The location is fantastic, being a short walk to the marina and to the main street, both of which have many restaurants. The staff at the reception were very friendly and helpful, and the cafe next to reception provides an excellent breakfast. Excellent value for the money!

  • Stayed: March 2012, traveled as a couple
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Thank WandaSandhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2012

Stayed here Easter 2011 with 3 kids. We were squashed into one room that had a very small kitchen and four beds one after another, there really wasnt much room left with all the beds. The swimming pool wasnt heated eventhough we were told it would be on booking. The location was really good close to the marina so we hardly used our car especially with coles next door and all the eateries around us. Shoul bay is worth a look stayed ther in sep lovley beach great for kids.

  • Stayed: April 2011, traveled with family
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Thank Tracey2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2012

stayed here on a saturday night for our wedding anniversary. a bottle of complimentary red wine awaited us in our room with a handwritten note wishing us happy anniversary. check-in was friendly. the place has recently undergone some serious renovations, and is nice and clean and modern. our room was light & airy with clean modern furnishing and fittings. no smells or odours. no noise from the road etc. perfect location to central nelson bay / cafe / marina precinct. very very good value for money. the pool was clean. overall, a very nice place to stay.

Room Tip: get a room with a balcony / view of the bay
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  • Stayed: March 2012, traveled as a couple
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1  Thank nathan k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2012

When we were booking our holiday in nelson bay we saw this resort and thought it looked amazing!

unfortunately when we arrived it was nothing like what we expected! It looked like a done up motel. The rooms were very small and were a bit run down. Your front door is an old wood door with a key entry. Bathrooms were very small and balcony door was falling apart. We selected an ocean view room but i cannot say you could even see water unless you really looked through the trees in the distance. All in all very disappointed with our stay and would not recommend this to anyone! apart from the lovely staff it really wasn't the best experience! Location is great though!

  • Stayed: February 2012, traveled as a couple
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1  Thank Poppy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2012

No security feature in this resort. Public can enter the resort compound right to your door step. The loosely locked wooden door is a nightmare. Using an ancient lock and old-style door was an unpleasant surprise coupled with the fact that i had lost SGD 500 (approx. AUD 400) from my locked suitcase left in my resort room while i was out sightseeing. I guess we were easy target as we were the only Asian staying overnight in that area. We had to use folded paper to insert into the gap between the door and floor as the incessant noise from the loosely locked door was keeping us awake at night. The room was carpetted and smelled musky and damped. We selected the sea-view facing room and the view was too far to enjoy.
I felt a nostalgic feeling when i was staying at hostel back in school days. Need I say more?

  • Stayed: November 2011, traveled as a couple
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5  Thank JenOng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andrew579999, Owner at The Nelson Resort, responded to this reviewResponded April 16, 2012

Dear Guest,

We are dissapointed to hear that you have not had a great stay with us. We do take security very seriously, and have Recorded Closed Circuit TV that covers the entire property. We have also replaced every guest room door to the property with solid core timber doors, and all rooms are fitted with second locking devices so that even with a key nobody could enter the room. We are unsure what happened in this situation, however we have now checked and adjusted all doors to make sure they are in proper working order.

In regards to theft, we had no reports made to us about missing property. We would call the police should that occur (it never has prior) so if you are reading this and would like to contact us about the theft please feel free to do so.

To all other potential travellers, we are really proud of our property and the transformation that has occurred. We believe our renovations are first class, however when you arrive if you are not happy then please let us know here and we will do all we can to provide an alternate room that you are happy with.

Kind Regards
Andrew Macdonald

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Additional Information about The Nelson Resort

Address: 3 Government Rd, Nelson Bay, Port Stephens, New South Wales 2315, Australia (Formerly Nelson Lodge Motel)
Phone Number:
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Nelson Bay
#2 Romantic Hotel in Nelson Bay
#3 Family Hotel in Nelson Bay
Price Range: $126 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Nelson Resort 4*
Number of rooms: 36
Official Description (provided by the hotel):
The Nelson is a small boutique resort in the centre of all the action that make Port Stephens great. Walk to the marina, beach, shops, cafes and cinema! Plus we have a heated pool, super cool cafe with Suspension coffee, plus free tennis and sauna! ... more   less 
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Also Known As:
The Nelson Resort Nelson Bay, Port Stephens

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