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“Horrible experience” 1 of 5 bubbles
Review of Cafe On The Bay

Cafe On The Bay
Ranked #67 of 89 Restaurants in Nelson Bay
Price range: $8 - $16
Cuisines: Cafe, Australian
More restaurant details
Restaurant details
Good for: Families with children, Scenic view
Dining options: Brunch, Breakfast, Lunch, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Horrible experience”
1 of 5 bubbles Reviewed October 5, 2013 via mobile

Tip 1: communicate with your customers. I waited 2 hours for my entree and got my main without an entree.
Tip 2: your prices are disgusting. Your salmon on risotto is bland and unexciting. We are paying the prices or a resturant without the customer service.
Tip 3: don't make your customers order at the counter. With prices like that it is ridiculous pricing.
Tip 4: change your menu. If it takes 2 hours to take a entree out then your chefs are not up for the job. Make it simpler for them
Tips 5: when we have waited for hours and ask for our money back you should have given it to me.

This complaint will be going higher as I am disgusted that you are runnin your business this way

  • Visited October 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
1 Thank Tinasmith777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 reviews from our community

Visitor rating
    35
    47
    41
    38
    78
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Sydney, New South Wales, Australia
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Dont even go here”
1 of 5 bubbles Reviewed October 3, 2013

We had to wait 50 minutes for our lunch, I got a schnitzel burger, sister got bacon and eggs, grandma got a ceaser salad and mum got fish. They were rude when we asked where our food was (politely) and didn't even say sorry for the time it took. We paid $90 for all this.. my sisters tea was cold by the time the food came, my burger was cold and so were my sisters bacon and eggs. poor quality all round

  • Visited October 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank mili2230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Don't even bother going here”
1 of 5 bubbles Reviewed September 29, 2013

Had to go up and order our food, so no table service but you pay for table service in the prices. Had to wait ages for the food, made a special request with some food that was ignored, it was cold when we got it and the food was below average. only good thing was the eggs were runny. The only thing going for it was a nice view and atmosphere at the marina...but you can get that at Mavericks next door

  • Visited September 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
1 Thank Ruby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeton, New South Wales, Australia
Level Contributor
37 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Great service, friendly staff and good food”
4 of 5 bubbles Reviewed September 25, 2013

Had the seafood risotto and was excellent. The seafood was fresh that day and you could taste the difference, it was cooked perfectly. The kids had chicken schnitzel kids meals and it was real chicken which was excellent. Staff members were friendly and polite.

  • Visited September 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Excellent”
4 of 5 bubbles Reviewed September 17, 2013 via mobile

We enjoyed our lunch there so much that we returned the next day for coffee and cake. We found the staff friendly and efficient and the food was excellent. The location was just perfect. Would recommend table service would be a good addition. No complaints.

Visited September 2013
Helpful?
Thank Jcia69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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