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“Good on the surface”
Review of Amarna Resort

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Amarna Resort
Ranked #2 of 5 Nelson Bay B&B and Inns
Certificate of Excellence
Bathurst, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good on the surface”
Reviewed February 1, 2012

We stayed at the Armana Resort 2 bedroom apartment. When we checked in we were shown to our apartment and given a quick demo in how to use the appliances. We were stunned with the beauty and cleanliness. However after te employee left we started exploring more, our bed sheets and pillow cases had stains on them (dirt, make up, mascara and what looked like urine), bathrobes had holes, no additional blankets were provided, and getting in contact with service team is impossible.Pack your own bed linen. Bathrooms were very dirty, due to the colours (cleaverly used) it all looks clean, however when wiping the surface with a towel you will be shocked how dirty it is, it also had LOTS of cochroaches (which doesnt help that bug spray isnt provided). It was an ok weekend. For the price paid i expected alot more, the view was bautiful but with the heavy rain we were forced to stay indoors.

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Sam X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Wollongong, Australia
Level Contributor
99 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed January 22, 2012

This is a small boutique hotel right on Dutchies beach. It has an absolutely stunning outlook just steps away from direct access to the beach. The rooms are very spacious with quality fittings and fixtures including kitchen and laundry for longer stays. We were shown around our room and instructed on how to use some of the things including the Nespresso coffee machine by a very welcoming receptionist. It's just a 10 minute walk into the Marina which is handy given the limited parking options in town. The 25m heated pool is lovely and has a large spa attached. While the bed is comfy the pillows are unfortunately large and hard. There are no alternatives which for a 5 star is a gap (perhaps bring your own in case). I agree also with the service noted by some other reviews. I think the idea is to leave you in peace but again for 5 star (and the very high price) daily servicing is not automatic and when requested is not 100%. The excellent rating is for the beautiful apartment and absolutely stunning location when I compare to our other hotels. If the service was stepped up a notch or two, then it would truly be 5 star.

Room Tip: We stayed in 101 which is a 1 bedroom suite on the ground floor with direct access to the pool and b...
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Familygdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2011

I have been to 4-5 star hotels all over the world, but Amarna was probably the nicest hotel I have ever stayed at. The rooms are huge and spacious and beautifully finished. The bathrrom had a separate tub and shower, two sinks, a heated floor and towel rack; it was pure luxury and even came with L'Occitane shampoo and conditioner! There was a separate bedroom, a large lounge room, and a fully equipped kitchen. And a second bathroom with laundry facitilities! The balcony was extremely spacious, and the views over the pool and bay were just beautiful. The resort leaves breakfast outside your door at 8am every morning. It comes with muesli, fresh fruit, yogurt and muffins. The fresh, still warm muffins were delicious! It's about a 10-15 minute scenic walk to the centre of town, or a couple minutes drive. They give you your own parking spot at this hotel. I would definetely recommend this place and can't wait to go back myself!

Stayed October 2011, traveled as a couple
Helpful?
1 Thank Jennifer12345E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 3, 2011

What a great resort, pity there is no one to service your needs. They check you in and thats it...they dont answer the phone, service the rooms properly or even give you fresh milk. 10/10 for location and facilities, but 0/10 after that. Management none existent.

Room Tip: all rooms are great
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank smokyharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 12, 2011

Great place. Great staff who really helped us out. Rooms could do with fresh flowers but that aside are pretty special. Not cheap but luxury rarely is.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhilipLov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 21, 2011

Our stay was so relaxing and the accommodation is beautiful and very comfortable. The view, pool and beach are fabulous. I highly reccommend this hotel.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank babsdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 9, 2011

Staff was very friendly stated till 8pm on our last day and didn't charge extra room was amazing very clean set out was perfect views from the 3bedroom was beautiful defiantly stat again

  • Stayed April 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Len89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amarna Resort

Property: Amarna Resort
Address: 16 Christmas Bush Ave, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 B&Bs / Inns in Nelson Bay
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Amarna Resort 5*
Number of rooms: 11
Official Description (provided by the hotel):
Set on a secluded beach, the 5 Star Guest Only Amarna Resort offers an oasis for guests searching for a sense of calm in a busy world. Located 2.5 hours north of Sydney and 20 minutes from Newcastle Airport this exclusive guest only luxury beach resort is suitable for couples seeking a memorable experience. Our one bedroom contemporary apartments, accommodating a maximum of two guests [1 king bed], all have panoramic water views and direct access to a secluded beach. Our unique beachfront location boasts a 25m outdoor heated pool and spa, cool sea breezes, breathtaking sunsets plus the opportunity to spot dolphins all within a 10 minute waterfront walk to the township of Nelson Bay. Amarna Resort provides complimentary wi-fi, continental breakfast platter for first morning, kayaks, paddle boards and allocated off street parking. Serviced daily each designer residential style apartment includes Miele appliances in our modern kitchens and laundries, quality linen, bathrobes, beach towels, L'Occitane toiletries, ducted air conditioning and underfloor heating. Concierge is available to organize in room massages, restaurant reservations etc. ... more   less 
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Also Known As:
Amarna Hotel Nelson Bay
Amarna Resort Nelson Bay, Port Stephens

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