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Mantra Aqua
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Reviews (624)
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All reviewsbedroom apartmentluxury escapesmain bedroompool viewundercover parkingcar parkthe penthouseschool holidaysgood sizewashing machine and dryerbeds were comfortableper daywell equipped kitchenfull kitchenshower headgames roomgreat for families
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495 - 500 of 624 reviews
Reviewed June 16, 2013

While this is a summer resort and we stayed in winter, we got an amazing deal (which Mantra are very good at) and a very quiet and huge 2bdrm apartment. We didn't need all this space of course but my 19 month old son loved it (hmmm considering renovating sooner). Open living & dining space leading to a huge balcony which overlooked the whole complex. So this is probably a somewhat bias view because we weren't there at the height of the season when things could possibly get strained given the sheer number of apartments. The pool looked amazing if not a tad smaller than the photos imply but overall I think you would be hard pressed not to enjoy this hotel. Everything was clean, orderly and functioning.

  • Stayed: June 2013, traveled with family
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Thank Kiwi_73_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraAqua, Manager at Mantra Aqua, responded to this reviewResponded June 18, 2013

Thank you for taking the time to review our resort. I am glad you enjoyed your stay with us and that you found our apartments to your liking I hope we can welcome you back soon

Kind regards

Mantra Aqua Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2013

This is a modern apartment complex, got a great mid week special $96 per night.
Fabulous beaches, parks and you must not miss Worimi Conservation Lands (Stockton Beach), where they have 4WD tours on 32klm long 1kl wide up to 40 metres high sand dunes, camel rides,
Horses exercise area, also saw 30 whales heading north. Then head to lookout for fab sunsets.
Golf courses abound with wild live everything here. Dolphin and Whale watching tours as well.

Room Tip: If you want a pool view you have to pay extra, not necessary. You are not in them long enough.
  • Stayed: June 2013, traveled as a couple
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2  Thank Shazzza32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraAqua, General Manager at Mantra Aqua, responded to this reviewResponded June 16, 2013

Thank you for taking the time to review your stay. We are so happy to hear that you enjoyed your stay with us and your time here in Port Stephens.
Hopefully we will have the chance to welcome you back in the future.
Kind Regards
Mantra Aqua Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

Good, clean and well maintained property. Disappointing that despite booking on the Mantra website and confirming room type and bedding requirements by phone with the property on day of arrival, upon getting to the complex at 9pm found we had been allocated a lower grade apartment than what had been booked. Spoke to the night manager who extended apologies and rectified the matter by moving us to an apartment on the top floor with bay views in the category that had been booked. Didn't use many of the on property facilities but would recommend the property with the apartments being spacious and well equipped.

Stayed: June 2013, traveled as a couple
1  Thank a_df_009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraAqua, General Manager at Mantra Aqua, responded to this reviewResponded June 16, 2013

Thank you for taking the time to review your stay. We are glad to see that you enjoyed your time with us. We do apologise again for the confusion with your booking as we do recognise that this was an error on our part.
We hope to welcome you back in the future
Kind Regards
Mantra Aqua Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

Stayed here in a two bedroom apartment overlooking the pool area. The apartment complex itself is great, it's quite new by the look of it. The corridors, stairwells and pool all looked well maintained, the room was spotlessly clean, and the furniture in the room didn't look worn or anything.

The reason, however, that i'm giving this place 3 stars is because it is quite poorly run. As the room I stayed in was directly overlooking the pool, I did worry somewhat about the noise from the pool, as during the day it was quite noisy. Not complaining about the noise in the day, that's understandable, especially as this is a 'family' hotel after all with lots of kids staying there. There was a sign on the pool gate that the pool closed at 9:30pm, which seemed great as those in the rooms near the pool would be able to get sleep and not be interrupted by the noise from the pool.

However, the security guard that was on patrol (a contractor, not employed by the hotel) who was apparantly in charge of enforcing the pool curfew couldn't have cared less. She didn't do anything to stop people going in after 9:30pm and didn't do anything to get people out. She just sat in her office drinking coffee. There were splashes, yahoos and loud voices well into the night, it only stopped around 11pm when the security guard finally went and told them to leave the area. Even then, she just went straight back into her office and didn't actually see if the people had gotten out or not (which many didn't for at least 30 minutes after that). This happened each of the 4 nights I was staying there.

The morning after the first night, I went to the guard and complained about her not enforcing the curfew, she clearly didn't care and was quite rude about it too, telling me to complain to reception (which hadn't yet opened). When I did complain to reception, they told me to take it up with the guard. It seemed that noboby wanted to know about it.

Room Tip: Choose a room that doesn't face the pool.
  • Stayed: September 2012, traveled with friends
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Thank kyhillar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraAqua, Manager at Mantra Aqua, responded to this reviewResponded May 9, 2013

Thank you kindly for providing your feedback. I have to say I am shocked of this information and am hoping you can shed some light with the experience you had with the security guard. I am surprised that this is also the first I hear of it, as we ensure the pool closes at 9pm sharp every night. I noticed your feedback states you stayed in September - if this is true, my concern is that perhaps this was an older security company being used, and pontentially may be too late to follow up? In order to be able to follow up appropriately we would really appreciate your help if you could contact us at your earliest convenience... This is unacceptable behavior, and we would not want to have our future guests experiencing the same.

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Reviewed April 27, 2013

Well this stay started on the right foot, we were upgraded to a three bedroom fully self contained apartment . This is a well run facility with friendly staff, the place is about 6 years old, so it's very tidy indeed. A short walk to town, and a short drive to nearby attractions. The pool is beautiful and is solar heated, the adjoining spa is gas heated, and there's plenty of parking, would consider staying again.

  • Stayed: April 2013, traveled with family
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1  Thank cromwell-o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraAqua, General Manager at Mantra Aqua, responded to this reviewResponded June 16, 2013

Thank you for your wonderful review! We are so glad to hear that you enjoyed your stay with us. We hope that we can welcome you back to the resort in the future.
Kind Regards
Mantra Aqua Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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